Teams at Brown & Brown

Manage a portfolio of agent clients from application to renewal, handle inbound/outbound calls and emails, chase and convert abandoned registrations and leads, process membership amendments, and handle renewals and expiries while cross-selling products.

Support planning, delivery and reporting of multi-channel marketing campaigns. Create and publish content for websites, newsletters and social media, assist with email marketing, website updates, analytics, competitor research, events, and learn AI tools to enhance marketing activities while working with the marketing team.

Apprentice Business Administrator supporting the Government Schemes Division with membership administration, customer enquiries, record-keeping, dispute case support, reporting, compliance, business development tasks, and cross-department projects while completing a Level 3 apprenticeship.