Teams at Brown & Brown

Design, build, and deploy Generative AI/LLM applications (chatbots, RAG, document intelligence) on GCP using Vertex AI, BigQuery, and containerised services. Work with data teams, implement CI/CD, monitoring, vector databases, and ensure Responsible AI, GDPR, and regulatory compliance while engaging stakeholders.

Provide first-line Acturis functional and system support via phone and email, resolve user issues, support configuration changes and migrations, liaise with suppliers, maintain governance and documentation, and improve system use and user guidance.

Manage commercial insurance client relationships, achieve new business and renewal targets, generate and act on leads, prepare broking notes, negotiate with underwriters, expand accounts through cross-selling, and ensure high levels of customer service and accurate documentation.