Jobs at dunnhumby

Lead development and delivery of change management roadmaps for large retail transformation programmes, assess readiness, drive stakeholder adoption, coordinate SMEs, partner with Product/Commercial/Technology teams, and embed insight-led ways of working to achieve measurable behavioural change.

Lead technical architecture reviews and design workplace automation solutions using Microsoft 365, Copilot, Intune and Entra ID. Build automation with PowerShell, APIs and infrastructure-as-code, integrate Microsoft 365 with platforms like ServiceNow, drive AI/Copilot adoption, create roadmaps and reusable patterns, and act as an internal consultant to improve workplace services and platform operations.

Lead end-to-end delivery of dna retail media campaigns: setup, activation, in-flight management, QA, issue resolution, and process improvement while coordinating brands, retailers and internal teams to meet budgets and targets.

Provide office-based Level 1 and 2 IT support for Windows/macOS, Microsoft 365, mobile and AV equipment; log and manage tickets in ServiceNow; handle device builds/wiping, imaging, basic Active Directory tasks; maintain asset records/CMDB; contribute to documentation; support remote sites and act as office champion with occasional European travel.

Support planning and delivery of media initiatives across in-store and connected channels. Create go-to-market and sales materials, support sales and stakeholders, maintain project plans, analyze customer and campaign data to generate insights, and identify process improvements.

Lead client-facing insight delivery for Tesco category and product teams: build stakeholder relationships, prioritize workstreams, translate commercial needs into technical asks with data scientists, analyze and simplify complex data into actionable, trustworthy recommendations.

Lead dna's product strategy, roadmap, and delivery across campaign booking, targeting, measurement, and reporting. Make portfolio trade-offs, drive integrations and scalable data flows, use prototypes and AI to validate decisions, own adoption and commercial outcomes, mentor PMs, and represent the Product Director to stakeholders and executives.

Lead sales operations within Demand & Supply to drive sales performance through data analysis, reporting and process optimisation. Partner with Sales, Product and Finance to build dashboards, monitor KPIs, support planning (budgeting/forecasting), improve CRM and sales tooling, and enable revenue growth for retail/media clients.

Design, implement, support and develop complex machine‑learning models and applications for retail clients. Collaborate with client teams to build scalable, reusable solutions, translate analytics into clear business outcomes, and lead new workstreams from definition through delivery.

Lead cross-functional project planning and delivery for Tesco Media initiatives. Drive alignment between Commercial, Category, Sales, Product and Client Services; turn customer, category and campaign data into actionable opportunities; manage stakeholder communications, governance, trackers and reporting; support media and commercial programmes and continuous improvement to bring new media opportunities to market.

Lead end-to-end qualitative and quantitative user research for B2B products, translate findings into actionable insights to influence product, design and business strategy, create deliverables and workshops, mentor colleagues, champion user-centricity, and use AI tools to accelerate research while validating outputs for accuracy.

Lead research and prototyping of transformer-based models for retail challenges, design novel architectures, build research-grade prototypes, support productionisation, mentor data scientists, and partner with engineering, product, and academic collaborators to embed generative, multimodal, and representation-learning advances into scalable solutions.

Manage and grow client relationships, delivering insight-led solutions, supporting sales cycles, and driving client engagement through consultative selling and data analysis.

Manage international tax affairs across global entities: oversee outsourced tax compliance, tax accounting and provisioning, transfer pricing, and advise on restructurings, acquisitions, disposals and financing. Maintain tax controls, monitor legislation, and act as primary contact for external advisers, auditors, and tax authorities.

Lead senior client partnerships for Tesco-facing brands, owning commercial performance, diagnosing business challenges with insight, progressing renewals and expansion, forecasting opportunities, and ensuring delivery alongside Client Success to drive measurable retail outcomes.

The Senior Lead, Measurement Strategy will develop scalable measurement frameworks and define KPIs for Tesco Media, collaborating with Product, Data Science, and Proposition teams to enhance campaign measurement and insights.

Lead the Connected Store channel roadmap and deliver in‑store media solutions (digital screens, activations, technology). Own end-to-end projects from pilot to scale, enable commercial propositions and pricing, manage rollouts, define measurement frameworks, collaborate cross‑functionally, manage partners/suppliers, and track performance and budgets to drive revenue and customer experience innovation.

Own quarterly and annual revenue targets for an SMB book, drive adoption of Tesco Media performance products (Search, Display), build pipeline, deliver persuasive sales pitches, support self-serve strategy, collaborate cross-functionally, and advise clients to maximise Tesco Media outcomes.

Lead annual business planning by translating strategy into plans and milestones, track performance via KPIs and risk registers, provide financial analysis, forecasting and budgeting, produce executive-level presentations, align cross-functional stakeholders, and embed planning best practices to drive Tesco Media growth.

Lead senior client relationships across Tesco Group, drive commercial performance (revenue, renewals, pipeline), translate customer data into actionable growth strategies, coach and develop a high-performing client team, and collaborate cross-functionally to deliver integrated retail and supplier outcomes.