Top Tech Support Jobs in London
Provide second-tier IT support to end users and senior leadership, troubleshoot operating difficulties, maintain IT policies and procedures, deliver high-quality customer experience, manage ticket queues, support IT projects, escalate complex problems, and work under pressure in an office-based setting in London, UK.
BTIG is seeking a Trading Technology Support Engineer to provide technology support for trading systems, focusing on FIX and OMS. Responsibilities include supporting trading flow, configuring new clients, incident management, and collaborating with global teams. Must have 2+ years of experience, understanding of FIX and Equities markets, and strong problem-solving skills.
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Anord Mardix is looking for a skilled and motivated Field Support Engineer-1 to service, maintain, and troubleshoot power management systems (PMS) in various field locations in the UK & Europe. The role involves routine maintenance, technical support, installation, emergency call-outs, compliance with regulations, and ensuring strong client relationships through excellent customer service.
Join Cato Networks as a Product Support Engineer Tier 3 in the EMEA region. Be part of the post-sales customer engagement process, troubleshoot and resolve customer issues, mentor support engineers, and contribute to knowledge articles. Act as a customer advocate and track customer status. Work in a fast-paced environment with a global team to ensure customer satisfaction and support services.
The Executive Tech Support Lead at Haleon is responsible for delivering high-quality and reliable tech services to the Executive Team and Board. This role involves understanding the exec team's technology needs, resolving issues efficiently, collaborating with IT colleagues, and providing feedback for technology improvement. Key responsibilities include ensuring access to tech tools, troubleshooting technical issues, providing training, monitoring performance, building relationships, and managing a team of tech specialists. Essential qualifications include experience leading an Exec support team and technical expertise in Digital Workplace technology such as Microsoft 365 and Adobe Suite.
Join the Client Technical Support Team at Interactive Brokers to assist clients with inquiries on trading offerings, troubleshoot technical issues, and act as a liaison between clients and internal teams. Fluency in English and Spanish is a must, along with 2+ years of client-facing support experience and technical skills in various platforms and applications.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
The On-site IT Support Technician at Aztech IT provides efficient and effective customer service, handles technical service requests, and ensures client SLAs are met. Requires 3 years of experience supporting internal IT users and technical knowledge in Office 365, Windows Server, and Active Directory.
The Manager - Software Application Support is responsible for managing a team providing exceptional support services to clients. Key activities include managing the helpdesk, driving continuous improvement, meeting client SLAs, engaging with clients, recruitment, mentoring team members, and ensuring data security and privacy guidelines are followed.
Responsible for providing hands-on technical support to customers during recovery rehearsals and live invocations at a recovery centre. Manage site operations, attend pre-test meetings, coordinate IT installations, maintain critical site facilities, and provide on-call support. Update technical documentation and prioritize health and safety protocols. Ensure high levels of customer satisfaction with prompt technical support.
The Desktop Support Engineer will be responsible for providing on-site support for desktop software and hardware incidents, maintaining service levels, and assisting with technical tasks. The role requires knowledge of Microsoft Windows OS, Active Directory, and troubleshooting skills.
Seeking a customer-focused Senior Deskside Support Engineer with expertise in Microsoft Windows, Microsoft 365, and Windows imaging techniques. Responsibilities include on-site desktop support for end users, troubleshooting hardware and software issues, and maintaining good client relationships.
The Application Support Team Lead is responsible for managing a sub team within the business support function to deliver exceptional support services to clients. Key responsibilities include managing the helpdesk, driving continuous improvement, ensuring client SLAs are met, engaging with clients, recruitment, mentoring team members, and contributing to service transition and product development initiatives.
Provide end user support as a Desktop Support Engineer at a collaborative and innovative company. Join a team that enables progress and inspires others to achieve their goals. Opportunity to work on complex business problems with talented colleagues at Arch.
The Support Engineer role at Mixpanel involves helping customers solve technical challenges, provide product support, and collaborate with the Product team to improve the platform. Responsibilities include responding to inquiries, debugging technical issues, and shaping the product based on customer feedback.
The Application Support Manager at British Airways holds a pivotal role in ensuring seamless planning, implementation, and production support. They are responsible for coordinating closely with end-user clients, managing support operations, and fostering continuous improvement and problem-solving.
Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
The IT Support Specialist coordinates, diagnoses, and troubleshoots employee IT issues, provides first-tier support, assists new hires, and maintains inventory. Requires knowledge of Intune, JAMF administration, Azure active directory, Microsoft Windows, MAC, and basic network knowledge.
Full-time Senior IT Support Engineer role at Halcyon Financial Technology, providing high-quality support to financial services clients on-site and remotely. Responsibilities include user support, cloud technology adoption, monitoring and supporting cloud systems, cybersecurity maintenance, and collaboration with team members. Requires 6+ years of end-user technical support experience, strong problem-solving skills, and a Bachelor's degree.
As a Junior IT Support Engineer at 1000heads, you will provide consistent and thorough IT support primarily to the London office and global user base. Responsibilities include setting up equipment, hardware maintenance, troubleshooting MacOS and Windows issues, and supporting Office 365 applications. Must have proficiency in troubleshooting operating systems and software, basic networking knowledge, and work with minimal supervision using own initiative.
Provide top-tier technical support to in-office and remote employees globally, troubleshoot and resolve complex issues, maintain IT infrastructure, handle networking issues, develop solutions, and coordinate with teams for employee onboarding and offboarding.
As a Solutions Support Engineer at Wiz, you will troubleshoot technical problems for customers, create solutions using coding and scripting, and contribute to scaling the support offering through automations. You will collaborate with teams to provide outstanding technical support and handle complex cases while ensuring customer success.
Providing deskside support to end users in office environments, resolving IT issues accurately and efficiently, maintaining service quality, and adhering to ITIL practices in a highly regulated environment.
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