Top Tech Support Jobs in London

Provide Level 2 technical support to customers across the UK and Europe, managing technical issues, and collaborating with internal teams to ensure resolution and customer satisfaction.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.

The Director of Technical Customer Support will lead global support operations, transforming customer support models for on-premise and cloud clients, managing large teams, and ensuring compliance with regulatory standards.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.