Top IT Support Jobs in London
As a Technical Support Specialist, you will be responsible for providing expert-level technical support to customers, conducting client meetings, facilitating API and SDK integration, testing product functionality, and analyzing customer data. The role requires a Bachelor's Degree in a technical discipline and a minimum of 5-6 years of experience in technical support roles.
Provide end user support and maintenance within the organization's desktop computing environment. Troubleshoot hardware and software issues, assist with network connectivity, and offer user guidance and training. Perform hardware upgrades, maintain software, and collaborate with CST teams for problem resolution. Requires Microsoft certifications, technical knowledge, and good communication skills.
Provide technical support to employees, troubleshoot and resolve IT issues, document interactions, implement solutions, stay updated on technology trends, recommend AI-powered tools, collaborate with IT team, manage IT assets, meet SLAs, seek feedback, build positive relationships with end-users.
The Premium Support Engineer at SUSE is responsible for providing post-implementation support to premium customers using SUSE Linux & Rancher products. The role involves troubleshooting issues, building strong relationships with customers, sharing technical knowledge, and delivering presentations and training.
The Desktop Support Engineer role in London involves user support and maintenance in EUC environments, with experience required in Enterprise Front Office/Banking/Trading environments. The responsibilities include providing first-class service, supporting trade floor operations, maintaining Microsoft technologies, troubleshooting core applications, and more. The ideal candidate should be self-motivated, detail-oriented, and possess excellent communication skills.
The Executive Tech Support Lead at Haleon is responsible for delivering high-quality and reliable tech services to the Executive Team and Board. This role involves understanding the exec team's technology needs, resolving issues efficiently, collaborating with IT colleagues, and providing feedback for technology improvement. Key responsibilities include ensuring access to tech tools, troubleshooting technical issues, providing training, monitoring performance, building relationships, and managing a team of tech specialists. Essential qualifications include experience leading an Exec support team and technical expertise in Digital Workplace technology such as Microsoft 365 and Adobe Suite.
The Level 2 Onsite Support Engineer at QBE Europe will be responsible for delivering expert technical assistance at the London headquarters and to the remote workforce. Responsibilities include providing hands-on technical support, diagnosing and resolving hardware and software issues, and supporting IT projects.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
End User Support Engineer responsible for managing desktop computing solutions, providing IT support for Windows and Linux environments, setting up technology for new employees, and maintaining office technology. Requires experience with Linux and Windows desktop environments, Microsoft Office, basic networking concepts, and excellent customer support skills.
Seeking a Technical Support Consultant to provide exceptional customer support and technical guidance for European customers in fashion and consumer goods technology. Responsibilities include resolving customer queries, collaborating with internal teams, managing customer accounts, and analyzing complex problems. Fluency in German and English, Bachelor's or Master's degree in relevant field, and 2 years of experience required.
As a Technical Support Specialist at Duetto, you will be responsible for managing support cases, triaging the queue, self-assignment of cases, case management, escalations, and contributing to team metrics. Ideal candidates will have a University degree, 2+ years of experience in Hospitality or Hospitality Technology, a client-centered approach, and strong problem-solving skills. Familiarity with XML and the ability to articulate solutions in written English are essential for success in this role.
As a Support Engineer, you will provide technical leadership to customers, troubleshoot technical issues, create standard methodologies for troubleshooting, and collaborate with product and engineering teams to improve the product.
Technical Support Engineer role at Genetec, responsible for understanding service contract levels, resolving technical issues, representing the company image, performing on-site services, writing technical documents, and escalating customer issues.
Seeking a Level I Desktop Support person to provide first-level support and troubleshooting for software applications, operating systems, hardware devices, and network connectivity issues. Collaborate closely with the IT Helpdesk team to ensure users receive comprehensive support for their IT needs. Must have strong troubleshooting skills for all IT related issues and experience with Windows, MacOS, and iOS related items.
BTIG is seeking a Trading Technology Support Engineer to provide technology support for trading systems, focusing on FIX and OMS. Responsibilities include supporting trading flow, configuring new clients, incident management, and collaborating with global teams. Must have 2+ years of experience, understanding of FIX and Equities markets, and strong problem-solving skills.
As a Senior Support Engineer at nCino, you will provide excellent customer service to financial institutions using the nCino Bank Operating System. Responsibilities include triaging customer reported issues, learning the nCino software, and becoming a certified Salesforce Administrator. Collaborate with customers and internal teams for successful adoption of the software.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Ensure maximum uptime for production systems, provide application support, manage incidents, work with internal users and vendors to resolve issues, document knowledge articles, provide non-office hour support, and stay updated with latest technology trends.
Responsible for providing hands-on technical support to customers during recovery rehearsals and live invocations at a recovery centre. Manage site operations, attend pre-test meetings, coordinate IT installations, maintain critical site facilities, and provide on-call support. Update technical documentation and prioritize health and safety protocols. Ensure high levels of customer satisfaction with prompt technical support.
Seeking an experienced Technical Support Engineer to provide support for the Linea blockchain, troubleshoot complex issues, and work closely with Customer Success and Engineering teams. Responsibilities include responding to technical customer requests, providing feedback to the product team, and maintaining support documentation. Qualifications include 2+ years of technical customer support experience, blockchain application support, and proficiency in L2 solutions, Ethereum, and zkRollup technologies.
Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.
The Technical Support Specialist I provides the first level of contact support to MINDBODY customers through various channels such as phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing quality service to meet customer expectations.
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Anord Mardix is looking for a skilled and motivated Field Support Engineer-1 to service, maintain, and troubleshoot power management systems (PMS) in various field locations in the UK & Europe. The role involves routine maintenance, technical support, installation, emergency call-outs, compliance with regulations, and ensuring strong client relationships through excellent customer service.
Technical Customer Support Engineer role at a specialist audio technology company providing pre-sales and post-sales support to B2B customers. Requires understanding of audio technology, communication skills, and IT support experience. Offers training on specialist equipment and long-term development opportunities within the company.
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