Top IT Support Jobs in London
.png){kind=logo}
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
Join the Client Technical Support Team at Interactive Brokers to assist clients with inquiries on trading offerings, troubleshoot technical issues, and act as a liaison between clients and internal teams. Fluency in English and Spanish is a must, along with 2+ years of client-facing support experience and technical skills in various platforms and applications.
The Manager - Software Application Support is responsible for managing a team providing exceptional support services to clients. Key activities include managing the helpdesk, driving continuous improvement, meeting client SLAs, engaging with clients, recruitment, mentoring team members, and ensuring data security and privacy guidelines are followed.
Join Cato Networks as a Product Support Engineer Tier 3 in the EMEA region. Be part of the post-sales customer engagement process, troubleshoot and resolve customer issues, mentor support engineers, and contribute to knowledge articles. Act as a customer advocate and track customer status. Work in a fast-paced environment with a global team to ensure customer satisfaction and support services.
As a Senior Technical Support Advisor at Domo, you will provide white-glove service to customers, solve technical issues, and translate business requirements into technical solutions. You will advocate for strategic customers, maintain technical expertise, and ensure exceptional customer interactions.
The Technical Support Specialist provides first level contact support to customers by utilizing multiple methods of contact, primarily over the phone. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing education to customers on product features.
As a Technical Support Engineer at Redis, you will diagnose and resolve complex technical issues for enterprise customers. You will collaborate with different teams, provide technical expertise, and ensure customer satisfaction. Ideal candidates have a strong technical background, communication skills, and experience in enterprise software and networking.
_1.png)
The Technical Support Engineer at BeyondTrust is responsible for supporting customers in deploying, configuring, and resolving incidents with their products. This role involves communicating with customers, troubleshooting issues, documenting interactions, and collaborating with team members for effective solutions. Preferred qualifications include a Bachelor's degree in a related technical field, knowledge of various technical areas, strong dedication to customer care, and excellent communication skills.
Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, collaborating with Product Development Managers, and providing suggested product feature modifications. This role requires strong problem-solving and communication skills along with advanced knowledge of computer technology.
The Application Support Team Lead is responsible for managing a sub team within the business support function to deliver exceptional support services to clients. Key responsibilities include managing the helpdesk, driving continuous improvement, ensuring client SLAs are met, engaging with clients, recruitment, mentoring team members, and contributing to service transition and product development initiatives.
The Desktop Support Engineer will be responsible for providing on-site support for desktop software and hardware incidents, maintaining service levels, and assisting with technical tasks. The role requires knowledge of Microsoft Windows OS, Active Directory, and troubleshooting skills.
Technical Support Specialist at Campaign Monitor responsible for providing timely and personable customer support, troubleshooting technical issues, and enhancing user experiences through insights. Requires strong written and verbal communication skills and the ability to work well independently.
Seeking a customer-focused Senior Deskside Support Engineer with expertise in Microsoft Windows, Microsoft 365, and Windows imaging techniques. Responsibilities include on-site desktop support for end users, troubleshooting hardware and software issues, and maintaining good client relationships.
Technical Support Specialist role at Marigold Relationship Marketing, focusing on customer-facing support for a SaaS platform. Responsibilities include answering customer queries, troubleshooting technical issues, welcoming new customers, and providing best practice advice. Preferred qualifications include 1-year customer service experience and technical savvy.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Provide end user support as a Desktop Support Engineer at a collaborative and innovative company. Join a team that enables progress and inspires others to achieve their goals. Opportunity to work on complex business problems with talented colleagues at Arch.
Seeking an IT Technician to provide tier 1 support for end users, handle software issues, manage assets, collaborate with stakeholders, and ensure quality service desk activities. Must have 2+ years of experience in IT support, including experience with C-Suite level support and IAM solutions.
Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Lead a team of Technical Support Engineers, provide guidance, set performance goals, handle escalations, identify process improvements, and provide reports to management. Requires minimum 1 year of experience in a service-oriented environment as a Technical Support Lead.
The Support Engineer role at Mixpanel involves helping customers solve technical challenges, provide product support, and collaborate with the Product team to improve the platform. Responsibilities include responding to inquiries, debugging technical issues, and shaping the product based on customer feedback.
As a Technical Support Engineer Senior at FIS, you will be responsible for supporting live software systems for multiple clients. Your duties include managing processes on live servers, investigating software and hardware issues, deploying workarounds, and documenting findings.
Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, providing solutions, and mentoring junior team members.
Top London Companies Hiring IT Support Roles
See All.jpg)
.png){kind=logo}
All Filters
No Results
No Results
