Jobs at Bupa

Provide face-to-face counselling and brief interventions, conduct assessments and formulations, manage an independent caseload within sessional limits, collaborate with multidisciplinary teams, deliver psychoeducation/group workshops, make referrals/signposting, attend supervision and team meetings, and contribute to service improvements.

Handle inbound renewal calls from existing members, diagnose needs, recommend tailored products, document interactions, resolve queries, and meet sales targets while following regulatory requirements.

Provide high-quality psychological assessment, formulation, and evidence-based therapeutic interventions for adults. Deliver face-to-face, telephone, or video consultations, manage a personal caseload, provide group psychoeducation, and collaborate with clinical and operational teams while adhering to professional guidelines and Bupa policies.

Handle inbound calls from members and internal agents to assess eligibility, review medical reports and paperwork, obtain medical information, liaise with healthcare professionals, and communicate underwriting decisions clearly and sensitively. Manage new business applications, membership maintenance, and special-condition enquiries in a timely manner.

Lead and deliver technology and operational change projects across clinical, operational, and IT stakeholders. Manage project initiation, requirements, planning, RAID, risks, suppliers, reporting and governance. Drive change adoption through communications, training planning and stakeholder engagement, using Agile and Waterfall approaches to realize benefits and measurable outcomes in a hospital environment.

Lead the Clinical Quality Assurance team to investigate clinical concerns and complaints, monitor external providers and Bupa services, drive corrective actions, analyse complaints data, and design processes to improve clinical quality and patient safety.

Provide evidence-based psychological assessment, formulation and therapy to adults via face-to-face, telephone or video; manage a caseload, deliver psychoeducation and workshops, collaborate with clinical leads, follow Bupa policies, attend supervision and contribute to service improvement.

Lead supplier assurance and regulatory readiness activities, assess third‑party risk, improve supplier reporting and KPIs, enhance procurement processes, support governance forums, and deliver assigned workstreams with stakeholder engagement and executive summaries.

The Payroll & Pensions Manager will lead integration projects for newly acquired businesses in payroll and pensions, focusing on data integrity, compliance, and stakeholder management.

Support the Regional Marketing Manager to develop and deliver local and regional marketing plans, focusing on social media (Facebook) and PR. Create and manage campaign briefs, track and report performance, improve post-enquiry customer journeys to boost conversion and retention, run local outreach and events, and produce insight-driven recommendations to optimise marketing effectiveness.

The Senior Data Platform Engineer will lead the development of scalable Snowflake services, automation, CI/CD pipeline design, and security controls to optimize data-driven healthcare projects.

Lead SME trading strategy and performance by creating frameworks, translating data into commercial insights, prioritising growth initiatives, aligning resources, running test-and-learn programmes, and guiding stakeholders to maximise new business and retention outcomes.

Design and validate SaaS solution architectures for corporate functions, translate business needs into high-level designs, maintain SaaS documentation and application roadmaps, define tech patterns, support data models, govern security/risk/privacy, and identify reusable technical capabilities.

Support the Group Transformation Office by managing KPI governance and reporting, analysing quantitative datasets to create insights and dashboards, providing light PMO support, preparing materials for senior stakeholders, and maintaining governance documentation and stakeholder relationships.

Lead technical delivery of cloud-native data and analytics products. Design and implement secure, scalable solutions, champion CI/CD and IaC, embed governance, mentor engineers, and collaborate with stakeholders to drive analytics platform strategy and operational excellence.

The Senior Finance Systems Accountant will enhance finance systems, manage actuarial tools, ensure robust governance, and drive finance transformation projects.

Provide high-quality, evidence-based nursing care to oncology patients as part of a multidisciplinary team. Manage allocated patients, perform clinical duties (venepuncture, wound care), participate in safeguarding and capacity assessments, deputise for senior staff, act as link nurse, and maintain professional accountability and consultant-specific protocols across shifts.

Provide high-quality diagnostic imaging (CT, MRI, fluoroscopy, mobile, theatre, general x-ray) for inpatients and outpatients, ensuring patient safety and dignity. Work with radiologists and multi-disciplinary teams, maintain HCPC standards, contribute to QA and service improvement, maintain records, and pursue continuing professional development.

Provide anaesthetic support in the Cath Lab for cardiac catheterisation and interventional radiology, preparing equipment/medications, assisting anaesthetists with airway and lines, administering sedation per protocols, monitoring patients, responding to emergencies, maintaining documentation, and supporting safe, efficient list turnover while adhering to infection control and radiation safety. Participate in on-call rota and flexible shift patterns to support urgent cases.

As a Senior Data Platform Engineer, you will design and operate a scalable data platform, support analytics, mentor junior engineers, and drive technical excellence.