Jobs at Bupa

Manage compliance reporting, planned and reactive maintenance scheduling, and operational delivery of Hard Facilities Management services across the hospital and offices. Lead the Estates administration team, monitor supplier performance against SLAs and KPIs, support audits and service reviews, manage remedial actions and budgets, and deputise for the Building Services Manager. The role requires strong knowledge of facilities compliance, procurement, maintenance strategies, stakeholder management, and contractor performance.

The Security Engineer will implement and improve security frameworks, controls, identity and access solutions, vulnerability remediation, incident detection, and security monitoring. Responsibilities include managing risks across infrastructure and applications, documenting policies and procedures, supporting assessments and projects, reporting on security posture, developing security tools, and promoting security awareness. The role requires collaboration with IT, HR, compliance, and security stakeholders in a regulated enterprise environment.

Lead cloud governance, FinOps and compliance across Bupa's cloud portfolio. Develop governance frameworks, drive cost visibility and policy-as-code automation, chair governance forums, manage audits, suppliers and demand prioritisation, and lead a high-performing team to support secure, cost-effective cloud services.

Manage reception and administrative activities at a mental health centre, including welcoming customers, handling calls and emails, preparing clinical paperwork, managing results and appointments, processing payments, coordinating post and invoices, monitoring supplies, and maintaining a well-presented facility. The role provides excellent customer service to adults and children while supporting smooth centre operations.

Owns the vision, strategy, OKRs, roadmap, and full lifecycle for a complex digital product area. Leads multiple digital teams through discovery, validation, delivery, and optimization, using user research, experimentation, and data insights to improve customer journeys. Manages senior stakeholders, mitigates risks, monitors market trends, and mentors junior product managers while aligning product outcomes with business objectives.

Analyze customer behavior, revenue, profitability, costs, and business initiatives across UK Insurance. Build forecasting, predictive, statistical, and impact-measurement models; translate complex data into recommendations for Product leaders; support strategic decisions; provide commercial insight; lead complex analytical projects; and mentor junior analysts.

Provides front-desk reception and administrative support at a health and dental clinic. Welcomes patients and visitors, manages reception areas, prepares medical records and documents, supports clinics and procedures, handles insurance and payment arrangements, responds to enquiries and complaints, and schedules follow-up appointments, tests, and consultations. Requires strong customer service, communication, organisation, empathy, telephone skills, attention to detail, flexibility, and the ability to remain calm under pressure.

Lead a clinical unit and nursing and care assistant team in a care home. Ensure residents receive safe, person-centered care while promoting independence, dignity, and choice. Assess wellbeing, maintain accurate records, provide clinical guidance, delegate effectively, mentor staff, and build relationships with residents, families, and local partners. Experience supporting younger adults with neurological conditions or brain injuries is preferred.

Lead and deliver the discovery agenda for UKI product and propositions, gather market and customer insights, run an innovation lab, design and prioritise proposition opportunities, maintain the discovery portfolio and SLAs, and collaborate across functions to ensure opportunities address customer needs and deliver commercial outcomes.

Lead design and delivery of customer propositions across digital and non-digital channels. Own proposition portfolio, P&L outcomes and regulatory compliance. Manage Product Discovery & Development team, lead cross-functional delivery, influence senior stakeholders, and continuously refine offerings based on customer needs and market opportunities.

Provide musculoskeletal assessment and treatment to insured and self-pay patients in a multidisciplinary clinic. Deliver progressive rehabilitation, maintain clinical notes, collaborate with clinicians and centre managers, and support patient engagement and superior customer experience.

Lead data and responsible AI governance across Bupa’s UK Insurance business. Own governance policies, frameworks, controls, risk assessments, assurance reviews, audit support, and regulatory compliance. Chair the High-Risk AI Committee, oversee responsible AI assessments, monitor GDPR and EU AI Act developments, and promote accountable data and AI use. The role requires senior stakeholder influence across Data, Technology, Risk, Legal, Compliance, and business teams, with potential to build a future governance function.

Welcomes patients, manages appointments and communications, resolves inquiries and complaints, maintains accurate records and data protection, supports clinic safety, and performs financial administrative duties while delivering excellent customer service.

Manage reception and administrative operations at a healthcare centre. Responsibilities include greeting customers, handling calls and emails, preparing clinical paperwork, managing results and reports, booking appointments and referrals, processing payments and invoices, handling post, monitoring supplies, and maintaining well-presented facilities. The role requires excellent customer service, organization, communication, computer literacy, flexibility, and the ability to work autonomously in a busy, multidisciplinary environment.

Supports communications campaigns and client, intermediary, and partner events for Bupa Global. Responsibilities include creating communications, coordinating email campaigns and newsletters, managing content schedules and approvals, supporting sales communications, administering event registrations and attendee data, coordinating logistics and suppliers, providing on-site event support, producing reports, monitoring performance, and assisting with governance, procurement, budgets, purchase orders, and invoices.

Leads communications for strategic initiatives and portfolio changes across Bupa’s insurance and healthcare businesses. Develops messaging, communication plans, scenario and cascade strategies across media, internal, customer, digital, social, and public relations channels. Advises senior leaders, manages reputation and sensitive issues, supports business transformation, and coordinates with internal teams and external stakeholders to deliver clear, consistent communications.

Provides clinical and counselling psychological care for adult mental health clients through assessments, formulations, evidence-based interventions, and face-to-face, telephone, or video consultations. Responsibilities include case management, referrals, wellbeing coaching, psychoeducation, presentations, supervision, caseload management, and collaboration with clinical and operational teams. The role is permanent and part-time, requiring at least two days weekly, including one late shift.

Provides evidence-based psychological assessments, formulations, therapy, wellbeing coaching, psychoeducation, and referral recommendations for adult mental health clients. The psychologist manages a caseload, delivers face-to-face, telephone, and video consultations, follows clinical and case-management procedures, attends supervision, and collaborates with clinical and operational teams. The role requires autonomous practice, strong communication, workload management, documentation, and adherence to professional and organizational guidelines.

Manage customer and patient accounts, reduce outstanding debt, resolve payment disputes, contact customers about overdue balances, and prepare accounts for collections or legal referral. The role also involves reporting on debt recovery, investigating discrepancies, minimizing unallocated cash, supporting process improvements, and collaborating with Finance and other departments in a hospital environment.

Provides psychological assessment, formulation, evidence-based therapy, wellbeing coaching, and referral recommendations for adult mental health clients. Delivers care face-to-face, by telephone, and through video consultations; facilitates psychoeducation, workshops, and training. Manages an independent caseload within clinical and insurance limits, collaborates with therapy and operational teams, attends supervision, maintains professional standards, and supports service improvement and positive client outcomes.