Jobs at Synthesia

The Technical Support Specialist ensures a reliable customer experience by investigating technical issues, applying fixes, escalating when necessary, and collaborating with teams to enhance the platform.

As a Product Manager, you will lead the strategy for a new product that assesses user readiness through real-time scenarios, driving customer engagement and commercial outcomes.

The Director of Procurement will build and scale procurement functions, define sourcing strategies, lead negotiations, and improve procurement processes at Synthesia.

The role involves leading design for AI-native products at Synthesia, focusing on improving interaction patterns and enhancing user experience in AI-driven workflows.

As a Technical Support Associate, you'll provide first-line technical support, investigate issues, document solutions, and assist enterprise customers while developing your technical skills.

Own the content lifecycle and governance for enterprise video deployments. Engage with customers to translate their needs into product direction and strategies. Ensure compliance and effective workflow between content creators and IT admins while driving towards commercial success through clear metrics and continuous product improvements.

Partner with Solutions & Services to run RevOps for pilots, templates, and custom video delivery. Own reporting, tracking frameworks, automation (Zapier/Workato), Salesforce and Planhat administration, capacity planning, dashboards, and cross-team data alignment to improve delivery, conversion, and operational scalability.

As an Enterprise Customer Success Manager at Synthesia, you will build client relationships, drive user satisfaction, and coordinate onboarding processes, ensuring value from the platform.

Lead and scale the Mid-Market sales team, drive new business acquisition, establish pipeline generation practices, and foster cross-functional partnerships for expansion success.

As a Webflow Developer / Front-End Engineer, you will build and maintain Webflow pages, implement custom front-end features, support SEO tools, and collaborate with various teams to enhance the marketing website's performance.

As a Principal Product Manager, you will define the vision for the video editing platform, collaborate across teams, shape product strategy, and advocate for UX-focused features while ensuring high-performance scaling for enterprise users.

As a Sales Development Representative, you'll generate leads through outbound and inbound activities, support marketing efforts, and help drive growth for Synthesia.

The Strategic Account Executive will manage the entire sales cycle for accounts with over 10,000 employees, focusing on new business and account expansion. Responsibilities include utilizing MEDDPICC for opportunity qualification, pipeline management, and upselling in Salesforce.

Design and lead end-to-end customer implementations, build architectures and proofs of concept, partner with Sales on scoping and proposals, create playbooks and integration patterns, advise technical and executive stakeholders, and feed customer needs to Product and Engineering to scale platform adoption.

Create social-first videos for LinkedIn, TikTok, Instagram, and YouTube Shorts. Shoot and direct on-camera talent, edit platform-specific short-form content, add basic motion design, and contribute creative ideas to social campaigns and product launches.

Design and deliver corporate video templates and visual storytelling assets from concept to delivery. Collaborate cross-functionally, maintain cohesive brand identity across clients, incorporate motion graphics and typography, and iterate quickly in a fast-paced environment.

Lead end-to-end SEO across on-page, technical, and content with emphasis on creating high-converting landing pages and UX/CRO. Partner with Product, Design, and Engineering to scope, ship, and iterate website improvements. Use AI and automation to scale workflows, run experiments, and measure performance with Looker/GA4/HubSpot. Audit and optimize localized multi-language sites to drive organic growth and product conversion.

As Culture Editor, you'll define Synthesia's social media presence, shape its narrative around AI and creativity, engage with the community, and analyze trends for effective distribution.

The role involves leading backend-focused engineering initiatives, evaluating project impacts, and ensuring effective team collaboration within a high-performance engineering culture.

Lead complex design initiatives, shape product direction, mentor teams, prototype models, and raise standards in design excellence. Act as a strategic partner to product and engineering teams.