Jobs at Synthesia

Partner with Solutions & Services to run RevOps for pilots, templates, and custom video delivery. Own reporting, tracking frameworks, automation (Zapier/Workato), Salesforce and Planhat administration, capacity planning, dashboards, and cross-team data alignment to improve delivery, conversion, and operational scalability.

Analyze large-scale conversational and interaction data to identify intent, failure modes, and successful patterns; build semantic frameworks, predictive models, and evaluation metrics; run experiments, inform product roadmap, and create dashboards and pipelines to drive adoption, retention, and cost efficiency while mentoring analysts.

Lead and develop a team of Scaled CSMs managing a $22M+ ARR portfolio. Design and execute scalable, data-driven digital customer success programs to drive adoption, retention, and expansion. Partner with Product, RevOps, and Enablement to build automated engagement solutions, coach renewals and expansion conversations, manage retention metrics and forecasting, and represent the scaled segment to influence tooling, process, and product decisions.

Lead applied research and engineering to build production-grade video foundation models. Work includes developing latent video diffusion models, designing conditioning for controllability, scaling distributed multi-GPU training, improving training stability, building evaluation frameworks, and optimizing inference for low-latency, high-resolution deployment.

As a Webflow Developer / Front-End Engineer, you will build and maintain Webflow pages, implement custom front-end features, support SEO tools, and collaborate with various teams to enhance the marketing website's performance.

As a Principal Product Manager, you will define the vision for the video editing platform, collaborate across teams, shape product strategy, and advocate for UX-focused features while ensuring high-performance scaling for enterprise users.

The Strategic Account Executive will manage the entire sales cycle for accounts with over 10,000 employees, focusing on new business and account expansion. Responsibilities include utilizing MEDDPICC for opportunity qualification, pipeline management, and upselling in Salesforce.

Lead end-to-end SEO across on-page, technical, and content with emphasis on creating high-converting landing pages and UX/CRO. Partner with Product, Design, and Engineering to scope, ship, and iterate website improvements. Use AI and automation to scale workflows, run experiments, and measure performance with Looker/GA4/HubSpot. Audit and optimize localized multi-language sites to drive organic growth and product conversion.

Design and lead end-to-end customer implementations, build architectures and proofs of concept, partner with Sales on scoping and proposals, create playbooks and integration patterns, advise technical and executive stakeholders, and feed customer needs to Product and Engineering to scale platform adoption.

Lead positioning, messaging, and go-to-market for Synthesia's core studio and video creation product. Own product launches, build the product narrative, drive adoption via campaigns and sales enablement, define competitive positioning, inform product strategy with market intelligence, and collaborate cross-functionally to increase customer usage and sales velocity.

Create social-first videos for LinkedIn, TikTok, Instagram, and YouTube Shorts. Shoot and direct on-camera talent, edit platform-specific short-form content, add basic motion design, and contribute creative ideas to social campaigns and product launches.

Lead complex design initiatives, shape product direction, mentor teams, prototype models, and raise standards in design excellence. Act as a strategic partner to product and engineering teams.

Design and deliver corporate video templates and visual storytelling assets from concept to delivery. Collaborate cross-functionally, maintain cohesive brand identity across clients, incorporate motion graphics and typography, and iterate quickly in a fast-paced environment.

As Culture Editor, you'll define Synthesia's social media presence, shape its narrative around AI and creativity, engage with the community, and analyze trends for effective distribution.

The role involves leading backend-focused engineering initiatives, evaluating project impacts, and ensuring effective team collaboration within a high-performance engineering culture.

Own end-to-end features across a React client and Python monolithic backend for an enterprise AI video SaaS. Lead multi-month projects, collaborate with product, measure impact via data pipelines, manage safe releases, and help shape long-term engineering direction.

Manage a large portfolio (>100) of accounts, forecast and drive renewals, engage decision-makers, and run 1:1 and 1:many scaled success programs. Build playbooks and email campaigns, use data to identify risk and opportunity, prepare renewal proposals and contracts, influence product roadmap, and collaborate with Finance and Legal to ensure accurate contracts and increased adoption.

The Deal Strategy Analyst will support deal structuring and review processes for EMEA, ensuring compliance with pricing policies and managing deal data accuracy in Salesforce.

Provide pragmatic legal advice across product lifecycle on AI, privacy, IP, security, open source, and marketing. Support commercialization, monitor evolving laws, draft playbooks, and help build privacy, security, and AI governance frameworks while partnering with Product, Engineering, R&D, and GTM teams.

Lead end-to-end qualitative research across Synthesia's product portfolio, from discovery to evaluative studies. Build research operations and participant panels, partner with Product Data, influence product and executive decisions, coach PMs and designers, and shape the research function as the company's first full-time UX researcher.