Jobs at Synthesia

As a Product Manager, you will lead the strategy for a new product that assesses user readiness through real-time scenarios, driving customer engagement and commercial outcomes.

Own the architecture, delivery, and operational health of internal developer platforms, CI/CD systems, observability, testing infrastructure, and AI-assisted development tools. Lead multi-quarter technical projects, shape roadmap and strategy with leadership, mentor engineers, and improve developer velocity through scalable tooling. Drive adoption of AI-powered developer capabilities, integrate third-party services, and provide long-term technical direction for the platform engineering organization.

Lead end-to-end product design for Synthesia’s AI Playground, a generative-media workspace for creating video clips, images, and motion graphics. Set design direction for prompt experiences, discovery, iteration workflows, and the transition from experimentation to polished Studio videos. Partner with Product and Engineering leaders, influence roadmap decisions, prototype interaction models, establish quality standards, and scale the product into a multi-format creation hub.

Owns end-to-end proposal, RFP, and RFI processes for strategic and enterprise sales opportunities. Coordinates cross-functional inputs from Sales, Finance, Legal, RevOps, Infosec, and Services; manages security questionnaires, due diligence, vendor registrations, and procurement portals. Produces accurate customer-facing documentation, supports deal execution, and improves RFP workflows and knowledge management using Salesforce, Slack, and related systems.

Lead and grow a London-based presales Solutions Engineering team of 5–10 people. Hire, coach, and develop engineers while supporting strategic deals through discovery, demonstrations, workshops, proofs of concept, technical evaluations, and executive readouts. Own presales forecasting, pipeline hygiene, performance reporting, deal risk, and resourcing. Partner with Sales, Product, Customer Success, Enablement, and Product Marketing to improve methodologies, toolkits, win rates, and market execution.

Build applied machine learning systems for interactive AI roleplay sessions. Develop models that understand learner speech, evaluate performance, generate real-time coaching feedback, and determine AI avatar responses. The role combines ML expertise with product-focused software engineering, production-scale development, rapid iteration, system design, and collaboration across engineering and product teams.

Leads Synthesia’s product marketing function across AI video, interactive avatars, APIs, and future products. Owns portfolio positioning, company narrative, launches, competitive strategy, buyer research, and messaging for sales, web, and campaigns. Manages and expands a team of five product marketers, drives enterprise go-to-market enablement, partners with senior stakeholders, and applies AI agents to automate marketing workflows such as research synthesis, competitive tracking, and launch operations.

Build Synthesia’s API product marketing function from scratch. Establish positioning, developer-facing messaging, go-to-market strategy, and launch processes for the Interactive Avatar API. Develop ways to reach and acquire developers while supporting enterprise adoption. The role requires hands-on API integration experience, familiarity with generative AI video tools, product or developer marketing expertise, strong communication skills, senior stakeholder management, and complex program management experience.

Synthesia is accepting general applications for marketing talent across performance, growth, field marketing, SEO, brand and creative, copywriting, social, product and customer marketing, lifecycle, and analytics. Candidates should demonstrate measurable results, data-driven decision-making, strong writing, ownership, independent execution, adaptability, and enthusiasm for AI. Applicants should identify where they can have the greatest impact and provide examples of accomplishments supported by metrics.

Drive technical validation and value realization across prospects and customers. Lead discovery, design solutions, run pilots/demos, ensure first live workflows and early adoption, enable expansion, build repeatable playbooks, and partner cross-functionally with Sales, Customer Success, Product, and Marketing to translate customer needs into measurable business outcomes.

The Technical Support Specialist ensures a reliable customer experience by investigating technical issues, applying fixes, escalating when necessary, and collaborating with teams to enhance the platform.

Own the content lifecycle and governance for enterprise video deployments. Engage with customers to translate their needs into product direction and strategies. Ensure compliance and effective workflow between content creators and IT admins while driving towards commercial success through clear metrics and continuous product improvements.

The Order Management Specialist ensures efficient order processing and subscription management while supporting sales and finance teams in a SaaS company.

Own the enterprise product design surface from problem framing through iteration, focusing on governance, permissions, audit logs, identity workflows, billing, analytics, and integrations. Partner with Product and Engineering leaders to shape roadmap direction, navigate technical constraints, establish coherent design systems, build prototypes, and incorporate enterprise customer feedback. The role requires systems thinking, technical fluency, independent decision-making, and experience designing complex workflows centered on trust, compliance, transparency, and user control.

Own growth for a core product area end-to-end (acquisition, activation, adoption, retention). Partner with product, engineering, marketing and GTM to design growth into the product, build acquisition loops, define measurable outcomes, and rally cross-functional teams to hit funnel and activation metrics.

Lead end-to-end SEO across on-page, technical, and content with emphasis on creating high-converting landing pages and UX/CRO. Partner with Product, Design, and Engineering to scope, ship, and iterate website improvements. Use AI and automation to scale workflows, run experiments, and measure performance with Looker/GA4/HubSpot. Audit and optimize localized multi-language sites to drive organic growth and product conversion.

Lead positioning, messaging, and go-to-market for Synthesia's core studio and video creation product. Own product launches, build the product narrative, drive adoption via campaigns and sales enablement, define competitive positioning, inform product strategy with market intelligence, and collaborate cross-functionally to increase customer usage and sales velocity.

The Solutions Consultant will drive technical validation and value realization for Synthesia by engaging with customers, designing solutions, conducting demos, and fostering adoption of AI video technology in business contexts.

Own and evolve the marketing website platform: design Sanity content schemas, build Astro components and design-token-driven UI, ensure accessibility (WCAG 2.2 AA), SEO, localization and performance, extend tooling for AI-assisted composition, and ship end-to-end features from schema to production.

The Senior Brand Designer, Experiential will shape Synthesia's brand presence at global events, design physical and digital experiences, and manage production quality across complex projects.