Jobs at Pigment

Design and build scalable, highly available Pigment infrastructure on Google Cloud. Automate infrastructure with Terraform, improve observability and platform performance, participate in incident response, support geographic expansion, and implement infrastructure security initiatives. Develop production-quality code alongside software engineers, improve engineering pipelines, and drive automation and operational efficiency within the SRE team.

Design and build Pigment business-planning applications from customer requirements, spreadsheets, and business problems. Responsibilities include modeling, data structuring and validation, integrations through connectors and APIs, customer training, UAT, deployment, and cross-functional methodology development. The role serves as a bridge between customers and the product team while managing complex, ambiguous projects and helping customers become self-sufficient.

Owns end-to-end delivery of Pigment’s global employee onboarding program across parallel EMEA and NAMER cohorts. Responsibilities include scheduling, facilitator and vendor coordination, curriculum and run-of-show management, logistics, measurement, documentation, local hub socials, and continuous improvement. The role partners with People, GTM, R&D, Product, Legal, Finance, and other stakeholders to improve participant engagement, AI competency outcomes, and post-onboarding manager accountability.

Provide technical customer support for Pigment’s SaaS business-planning platform by diagnosing and resolving product issues, collaborating with engineering, educating customers, monitoring workspace health, improving support processes, and representing customer needs to Product. The role requires strong communication, customer-service skills, technical aptitude, project-management ability, professional English and French proficiency, and regular work from the London or Paris office.

Develop and improve multi-agent Generative AI features for Pigment’s business planning platform. Build LLM-powered capabilities across the stack, collaborate on frontend, backend, infrastructure, and CI, and create reliable AI features with strong testing, auditability, and real-world product impact. Translate user needs into simple technical solutions while contributing to agent development, evaluation, and product innovation.

Lead financial consolidation solution consulting across EMEA, owning strategic pre-sales engagements, tailored demonstrations, and go-to-market initiatives. Advise prospects on consolidation, intercompany eliminations, IFRS and GAAP compliance, reporting, and audit requirements. Develop demo assets, enable Solution Consulting teams, collaborate with Product and Marketing, and support thought leadership focused on financial consolidation and FP&A.

Partner with Account Executives to advise prospects and clients on supply chain planning. Discover planning challenges, facilitate supply chain and finance workshops, deliver tailored Pigment demonstrations, and present solutions to executive stakeholders. The role requires expertise in demand forecasting, S&OP/IBP, inventory, capacity, and production planning, plus collaboration with Product, Marketing, and Customer Success to communicate market needs and improve the platform.

Generate and qualify sales opportunities through outbound calls, emails, nurture campaigns, and prospect research. Develop outreach strategies, engage decision-makers, overcome objections, book appointments, and build pipeline alongside Account Executives and business development leadership. Meet activity and lead-generation quotas while maintaining strong communication, organization, and time-management standards.

Partner with Account Executives to guide prospects and customers through planning challenges, develop solution hypotheses, deliver customized Pigment demonstrations, lead stakeholder workshops, and present to executives. Collaborate with Product, Marketing, and Customer Success to address customer needs. The role requires enterprise planning or pre-sales experience, financial modeling and business analysis skills, strong communication, and travel up to 25%.

Leads front-end software engineering while managing up to six engineers for up to 50% of their time. Responsibilities include designing scalable, responsive interfaces, optimizing performance, solving real-time collaborative editing challenges, translating requirements into quality code, coaching reports, providing feedback, supporting career development, and participating in performance and compensation decisions.

Manage and coach inbound and outbound BDR teams to generate qualified opportunities and pipeline. Oversee hiring, training, mentoring, quota attainment, and performance metrics. Partner with Revenue Operations and Marketing to analyze lead volume, conversions, pipeline, and campaign-generated opportunities. Identify performance issues and implement proactive solutions while supporting sales productivity in a fast-paced SaaS environment.

Manage French and English-speaking mid-market customer accounts, driving platform adoption, business value, renewals, expansion, and retention. Build success plans, manage stakeholders and champions, oversee implementations, deliver presentations and best-practice recommendations, and identify growth or risk opportunities through customer analytics. Develop product expertise, contribute to the customer community, and collaborate with Product on the roadmap. The role is hybrid, requiring office attendance three days per week.

Source and recruit go-to-market talent across sales, marketing, support, and pre- and post-sales functions. Conduct candidate screening and interviews, deliver an excellent candidate experience, advise hiring managers, and track talent acquisition metrics. The role requires strong headhunting, stakeholder management, communication, analytical, organizational, and problem-solving skills in a fast-paced SaaS environment.

Own Pigment’s product, infrastructure, and CI/CD security roadmap as a hands-on technical leader. Responsibilities include threat modeling, secure architecture and code reviews, vulnerability management, assurance testing, detection engineering, incident response, and secure SDLC guidance. The role partners closely with product, engineering, and SRE teams, designs security for AI features and agent identities, strengthens least privilege, and builds automation across cloud and production environments.

Build and optimize performance-critical backend systems processing millions of real-time records. Design and improve Pigment’s formula and query engine, develop services primarily in C# and .NET Core, contribute to React frontend features, and address scalability, performance, reliability, and architecture challenges. Collaborate with product managers and engineers across the application lifecycle while delivering user-focused solutions and maintaining the production platform.

The Senior SRE will design and implement infrastructure for Pigment, ensuring high availability, performance monitoring, and support software development. Collaboration with software engineers is key to optimizing systems and processes.

Build and maintain scalable, high-performance React/TypeScript UIs, implement AI-driven features, develop advanced data visualizations, collaborate on API design, and maintain the internal design system while optimizing performance and real-time data handling.

Work with customers to translate business requirements and spreadsheets into multi-dimensional Pigment models, design and build applications, integrate data via connectors/APIs, lead UAT and deployments, train customers for self-sufficiency, and drive cross-functional initiatives between customers and product teams.

As an AI Deployment Strategist, you'll design and deploy AI-powered planning solutions, interact with clients, and bridge between technical and product teams to drive AI adoption.

Develop and refine NLP projects by improving LLM models, implementing production models, and conducting performance experiments.