Jobs at Pigment

Lead Pigment's brand strategy and creative execution across visual, verbal, and experiential touchpoints. Build and govern naming, creative systems, and brand health metrics. Manage and develop the in-house creative team, own agency and freelance relationships, art-direct and produce assets, and use AI to scale high-quality creative work while partnering with senior leadership to shape long-term brand direction.

Provide technical support and assistance to customers, diagnose product issues, and educate users on utilizing the AI platform effectively while ensuring a great customer service experience.

Build and maintain scalable, high-performance React/TypeScript UIs, implement AI-driven features, develop advanced data visualizations, collaborate on API design, and maintain the internal design system while optimizing performance and real-time data handling.

The Global Total Rewards Manager will oversee the Compensation & Benefits strategy and execution, enhance C&B practices, and manage equity attribution, ensuring competitiveness and automation in processes.

As an AI Deployment Strategist, you'll design and deploy AI-powered planning solutions, interact with clients, and bridge between technical and product teams to drive AI adoption.

Develop and refine NLP projects by improving LLM models, implementing production models, and conducting performance experiments.

Lead the full sales cycle for mid-market accounts, create business plans, build executive relationships, provide after-sales support, and negotiate deals in a SaaS environment.

Lead and manage a team of sales professionals to drive growth and exceed revenue targets. Collaborate across functions and cultivate a high-performance culture while executing strategic initiatives in the Enterprise Sales Motion.

As an Enterprise Account Executive, you will lead the sales cycle, build executive relationships, create business plans, and collaborate with teams to close deals in the B2B sector.

As an Engagement Manager, you will lead customer implementations, solve problems, manage stakeholders, and drive AI-enabled solutions, ensuring customer satisfaction and value realization.

Lead standardized onboarding journeys for new Pigment customers, driving engagement with training and co-builds, monitoring progress and risks, partnering with CSMs and implementation partners for handoff, creating scalable documentation, tracking onboarding KPIs, and recommending process and tooling improvements to accelerate time-to-value and long-term adoption.

Lead a scalable onboarding program to drive customer readiness and early adoption. Orchestrate engagement with training and co-build sessions, monitor progress and risks, coordinate handoffs to CSMs and partners, create onboarding documentation, track KPIs (time-to-value, milestone completion, participation), and recommend process and tooling improvements.

As the EMEA Change & Adoption Lead, you will drive EPM adoption for enterprise clients, develop change management practices, and engage with leadership for successful transformation.

As a Senior Backend Software Engineer, you will develop and maintain the SaaS platform, focusing on user-centric design and implementation using a variety of technologies. Your role involves collaborating with teams to meet customer needs and enhance the product.

The Engineering Manager Lead at Pigment will oversee delivery accountability and manage Engineering Managers and Technical Leads, ensuring clear priorities and effective team performance. They will partner with product and technical leadership to drive community delivery, resolve staffing challenges, and lead community initiatives.

Manage a portfolio of Corporate & Enterprise accounts across North Europe to drive adoption, value realization, renewals, and expansion of Pigment. Create success and value plans, oversee implementations, build executive relationships, deliver presentations and best practices, collaborate with product, and grow the Pigment community through thought leadership and events.

Lead and scale a UK&I enterprise sales organization (6-7 direct reports). Build pipeline and exceed revenue targets for high‑ACV, long-cycle SaaS deals, align cross-functional revenue teams, manage C-level relationships, and cultivate a high-performance, coaching culture.

The Head of Revenue Marketing leads strategy and execution for demand generation and growth marketing, optimizing processes and alignment across teams to drive measurable pipeline and revenue. This role involves building marketing plans, managing resources, and ensuring success metrics are met in a fast-paced AI-driven environment.

The Senior SRE will design and implement infrastructure for Pigment, ensuring high availability, performance monitoring, and support software development. Collaboration with software engineers is key to optimizing systems and processes.

Lead and coach a team of Customer Success Managers to drive adoption, retention, and expansion of Pigment's SaaS platform. Partner with Sales, Product, and Services to ensure successful implementations, build executive relationships, define KPIs, manage escalations, and influence product roadmap while driving measurable customer outcomes and community engagement.