Top Desktop Support Jobs in London

Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.

The Support Engineer role at Mixpanel involves helping customers solve technical challenges, provide product support, and collaborate with the Product team to improve the platform. Responsibilities include responding to inquiries, debugging technical issues, and shaping the product based on customer feedback.

Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.

Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.

Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.

Provide top-tier technical support to in-office and remote employees globally, troubleshoot and resolve complex issues, maintain IT infrastructure, handle networking issues, develop solutions, and coordinate with teams for employee onboarding and offboarding.