Top Customer Service Jobs in London
Provide technical product support to users, troubleshoot and resolve issues, offer educational tutorials, capture service requests, and participate in product testing and improvement. Fluent in Spanish and English with 3-5 years of client service experience and a degree required.
The Customer Success Associate Apprentice at Bottomline is responsible for managing customer relationships, driving adoption, and ensuring customer delight. They collaborate with internal teams, present new product enhancements, and lead quarterly business reviews to maximize customer value. The role involves building success plans, fostering relationships with key stakeholders, and identifying opportunities for expansion.
Join our global Customer Success team as a Customer Success Consultant, working with Leganto customers to drive product adoption and advocacy development. Consult with higher education institutions, build long-term relationships, and foster growth mindsets. Requires 5 years of customer-facing experience and a Bachelor's degree in Library Information Science or related fields. Additional fluency in German, experience with MS Office, Customer Success software platforms, and familiarity with higher education/libraries is preferred.
As an Associate Client Partner at AnalogFolk, you will lead a POD of clients, develop strong client relationships, drive innovative work, generate value for clients, and ensure project success. The role involves understanding the digital arena and leveraging emerging developments to benefit clients.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
Customer Support Engineer role at Encord, a fast-growing AI company, responsible for managing customer queries, suggesting technical solutions, collaborating with internal teams, and building strong customer relationships.
Resolving customer concerns, creating internal tooling, and engineering solutions to optimize customer experience at Vercel.
The Customer Retention Specialist at CHEP Europe Pallets is responsible for creating marketing content, developing targeted campaigns, supporting contract renewals, and fostering customer relationships to drive customer retention. The role involves collaborating with internal stakeholders, leveraging customer interactions for content creation, and ensuring brand compliance in all marketing activities.
Manage customer relationships, revenue, and risk. Advocate for customer needs, conduct business reviews, drive renewals, and identify product improvements. Requires 5+ years in Customer Success with big data background and excellent communication skills.
The 6 Month FTC Client Manager at Design Bridge and Partners involves managing strategic branding projects, nurturing client relationships, and ensuring value and profitability for clients. Responsibilities include client servicing, brand management, financial responsibility, and maintaining high creative standards. The role focuses on proactive project management, financial acumen, and excellent communication.
Customer Success Administrator role at Treatwell, responsible for providing exceptional customer service, supporting the Customer Success team, managing partner queries, and becoming an expert in the product to assist partners.
The Customer Relations Manager plays a crucial role in ensuring that customers achieve their desired outcomes from the system or service provided by Landmark Solutions. Responsibilities include being the key contact for customers, collecting feedback, overseeing KPIs, and identifying upsell opportunities. The role requires excellent communication skills, expertise in the Property/insurance industry, and the ability to travel within the UK for client visits.
The Subsurface Applications Support Specialist will provide expert support for a suite of subsurface applications, troubleshooting technical issues, performing maintenance, and collaborating with engineering teams to enhance productivity.
As a Customer Success Technologist at Odaseva, you will be responsible for driving product adoption and satisfaction of key customers while ensuring data governance and security needs are met. You will act as a trusted technical advisor, lead onboarding processes, deliver product demos, and engage in renewal and upsell conversations to expand customer footprint. Your role involves being the technical reference for customers, sharing knowledge, and collaborating with various teams to enhance customer experience and drive growth.
The Senior Client Partner at dunnhumby is responsible for selling and planning to support Partner Clients, offering media solutions across desktop, mobile, programmatic, CRM & stores. They drive revenue growth by delivering quality work that meets client needs and address business problems.
Top London Companies Hiring Customer Service Roles
See All
All Filters
No Results
No Results
