Senior Director, Head of Amazon Commercial – Western Europe

Job Description

Are you a passionate Sales and E-Commerce senior leader with expertise on the complex Amazon environment? Would you like to innovate and find sustainable growth opportunities for the LEGO Group? If the answer is yes, then read below and apply!

Bring your Sales and E-Commerce expertise to a highly motivated and skilled team with objective to co-build and execute our strategic customer agenda across key leading and emerging markets.

Please note: This position will be based in our Hub in London and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is offered for this role.

The closing date for applications will be Friday 3rd of April 2026.

Core Responsibilities

• Lead the Pan EU Customer engagement with Amazon, negotiating trade terms, building a joint business plan, running a sustainable commercial customer partnership

• Commercial ownership of the Amazon Western Europe Sales Plan, accountable for forecast delivery, performance reporting and running plan optimisation/mitigation activities

• Lead and manage a regional Sales team of 8, who engage with the Amazon pan EU VM and AVS team

• A crucial member of the Centre of Excellence Leadership team: working cross collaboratively with the other CoE leaders to enable a motivated and engaged B2B E-Commerce team

• Manage Business Unit collaborators, working closely with colleagues across the Western Europe Market Group (UK/I, D-A-CH, BLX…)

• Ensure that the voice of the customer and E-Commerce is represented in crucial Market Group and Global forums

Play your part in our team succeeding

The Western Europe Amazon KAM team is responsible for the delivery and execution of the LEGO® business strategy and delivers profitable and sustainable growth through Amazon. Our role is to be a trusted partner who strives to get the right products and experiences, in the right place, at the right time and drive a mutually beneficial business plan in collaboration with the retailer. The Senior Director will represent the LEGO Group in their day-to-day interactions with our business partners and in true LEGO fashion have fun doing it!

Do you have what it takes?

• Strong, proven experience in Sales and E-Commerce of which several years working in a customer facing key account role with full P&L responsibility

• Excellent leadership skills with proven experience in leading teams

• Proven successes of working with Amazon

• Great communication and influencing skills

• Strong negotiation skills, strategic orientation, analytical abilities, decision making

• Ability to engage with senior stakeholders

• Willingness to push boundaries, experiment, learn fast & execute

• Experience working in a global matrixed environment

• Fluent in Business English

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.