Sales Operations Analyst

COSTAR GROUP – SALES OPERATIONS ANALYST, COSTAR – LONDON 

OVERVIEW 

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.  
  

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.  

Learn more about CoStar. 

ROLE DESCRIPTION 

We are looking for a Sales Operations Analyst to support the group of companies by improving sales execution, forecasting accuracy and decision-making through high-quality data, reporting and process discipline. The role spans CRM and pipeline governance, cadence reporting, performance insights, and partnering with Sales, Finance and Marketing to turn data into actions that improve revenue outcomes. 

RESPONSIBILITIES 

• Maintain CRM data quality (e.g., account, contact, opportunity and activity hygiene) and define standards for consistent usage. 

• Own pipeline reporting and governance (stage definitions, close dates, next steps), supporting weekly/monthly sales cadence. 

• Produce regular and ad-hoc performance reporting (pipeline, bookings/revenue, conversion, activity) for stakeholders. 

• Track KPIs and targets (quota attainment, coverage, win rates), highlighting risks, gaps and opportunities for action. 

• Support forecasting by analysing pipeline health, seasonality and historical performance; challenge assumptions and document drivers. 

• Partner with Sales leaders to improve territory planning, quota set-up, coverage modelling and capacity planning. 

• Support deal processes (pricing, approvals, discount governance) and coordinate with Finance on policy adherence. 

• Identify and deliver improvements to sales processes, tools and reporting to reduce friction and improve rep productivity. 

• Forecasting: Improve forecast accuracy by monitoring pipeline health, validating inputs, and documenting drivers and risks ahead of close. 

• Sales execution: Run sales operating rhythms (weekly pipeline reviews, monthly performance reviews, QBR support) and ensure consistent definitions and actions. 

• Reporting and insights: Deliver clear dashboards and narratives that explain what happened, why it happened, and what the team should do next. 

QUALIFICATIONS 

• Hands-on CRM and pipeline governance (e.g., Salesforce): data hygiene, stage definitions, close dates and next-step discipline 

• Forecasting support and pipeline analysis (coverage, seasonality, historical trends); ability to challenge assumptions and document drivers/risks 

• Performance reporting and insight generation: pipeline, bookings/revenue, conversion and activity reporting; clear KPI/metric definitions 

• Strong Excel plus SQL for querying/validating data; dashboarding experience (e.g., Power BI) 

• Ability to run sales cadence outputs (weekly/monthly reviews, QBR support) with clear stakeholder communication and storytelling. 

• Continuous improvement mindset: identify and deliver process/tool/reporting improvements that reduce friction and improve rep productivity. 

• Experience in Territory planning, quota setup, coverage modelling and/or capacity planning experience is preferred.  

• Deal process support (pricing, approvals, discount governance) and partnering with Finance on policy adherence. 

• Cross-functional partnering with Marketing/Sales Enablement on lead-to-opportunity handoffs and process adoption 

• Experience improving tooling, automation and data flows across the sales stack; comfortable using AI tools to accelerate analysis/reporting (within company policies) 

• University degree 

WHAT’S IN IT FOR YOU? 

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

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