Market Operations Manager (Energy Flexibility)

Our mission

We’re on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewable energy, understand consumer behaviour, and powers smart charging for EVs.

The worlds of energy and transport are colliding and Ohme is at the heart of this. By using technology and data integrations to connect cars, chargers, people, energy providers and more, Ohme has a powerful platform that puts the consumer at the core.

Ohme has been selling its chargers to consumers since mid-2019 and has had exponential growth since. We are now operating in multiple countries and have partnerships with the likes of Motability Operations, Octopus Energy, Volvo Benelux, VW UK, Mercedes UK, Hyundai UK and other innovative brands.

We are scaling up the business and are building out the team for rapid growth. If you’re interested in joining a fast-growing cleantech venture on a journey to speed up the global transition to clean energy, read on!

Your role

As Digital Operations Manager you will own, build and shape the operations of the energy solutions (flexibility) function at Ohme, ensuring that all processes run smoothly, efficiently, and in alignment with the company’s objectives.

We want you to help design, develop and deliver new products and services that enable our business and domestic customers to participate in flexibility markets.

This role is essential for building and supporting the operational infrastructure necessary for scaling our energy flexibility solutions. The day-to-day responsibilities include leading projects, working closely with internal partners and end-customers and ensuring compliance with industry standards. Beyond the day-to-day, you will work closely with the rest of the leadership team to shape the business strategy and scaling of the company.

What we need from you:

• Operational Management: Oversee daily operational activities, including the management of ongoing workstreams and scoping of new opportunities.
• Process Optimisation: Identify, create and implement process improvements to enhance productivity and reduce operational costs.
• Project Coordination: Collaborate across the Energy (flexibility) team to coordinate project plans, ensuring timely and successful execution of projects against agreed timelines and milestones.
• Compliance & Quality Assurance: Ensure that operations comply with industry regulations and standards, maintaining high levels of quality control and safety.
• Developing and maintaining strong business relationships with different functions to ensure modelling, insight and reporting is shared across departments.
• Facilitate ad-hoc developments including ETRM, CRM, scheduling, pricing and reporting systems.

Who you are:

• Data-driven and have systems knowledge background (ERP, workflow, project management tools); an engineering / technical background is particularly useful
• Familiar with finance payment/settlement platforms/technologies
• Focused on doing things cheaply, innovatively and reliably
• Excellent analytical skills and numerical skills combined with very good attention to detail
• Close interaction with IT and involvement in development of asset optimisation tools
• A highly entrepreneurial attitude which is required to develop a business
• Experienced in the energy sector is desirable; knowledge / experience of UK asset dispatching and intraday trading is particularly advantageous
• Live our values: Move fast, be brave, push the bar, take ownership and be transparent. Be a team player with creative opinions, focused on driving solutions. Always look forward and learn from mistakes.
• Self-starter: Try your best to always act in the customer’s best interest and solve their problems. Be open to trying different ideas and feedback from colleagues.
• Outgoing and personable: Enjoy speaking to people and starting conversations. Be able to be authentic and genuine to really listen and be empathetic towards the customer.

Why work with Ohme?

We’re growing fast, so we need exceptional people to help ensure we continue to deliver excellence to both our existing partners and whilst continuing to attract partners of the future.

Continuous improvement, chance to learn, chance to apply experience and see your work come into fruition.

You’ll get to work in a fast-paced and rapidly growing scale-up with global ambitions, that is cutting edge, passionate about sustainability and seeks to make the world a better place.

Our Benefits:

You’ll get to work in a fast-paced and rapidly growing scale-up with global ambitions that is cutting edge, passionate about sustainability and seeks to make the world a better place.

• Competitive salary and discretionary bonus
• Beautiful central London office (we are 4 days in the office)
• Private Health Insurance
• Aegon Pension Scheme
• Life Assurance Scheme with death in service benefit of 4x salary
• Income Protection Scheme for long term illness
• Ride to Work Scheme
• Payroll Giving Scheme
• Season Ticket Loan to spread cost of travel over 12 months

Diversity, Equity and Inclusion are at the heart of what we do and we encourage a culture where everyone can be themselves at work. We actively seek out a diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed and to feel included.