Business Development Manager and Customer Engagement Coordinator (Hybrid)

Job Description
You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us®" and "We Innovate For Those Who Move The WorldTM." Sound like a team you want to be a part of? Come work with us at with BAE Systems.
We are seeking a Business Development Customer Engagement Coordinator, responsible for planning, organizing, and managing execution of customer engagement events. You will work in tandem with a business development, mission integration and security professionals to develop and maintain presentations that highlight BAE Systems' capabilities and solutions and ensure seamless engagement execution that meets client objectives and runs smoothly on the day of the event.
Work Location: Onsite >50% at BAE Systems facilities in southern New Hampshire
Travel: 25%
Key Responsibilities:

• Pre-Engagement Planning
• Develop, coordinate and maintain presentations highlighting BAE Systems' capabilities and solutions against our customer's operational challenges.
• Collaborate with Business Development and Business Area functional professionals to define engagement timing, goals and format in conjunction with a meeting host.
• Open charge account and track/manage labor charging and task codes in support of engagements
• Manage and coordinate customer engagement scheduling, both internally and externally and manage same in Outlook and Salesforce
• Reserve and secure venues, considering capacity, security requirements, logistics, and accessibility.
• Develop detailed event plan, timelines and schedules in coordination with meeting host
• Coordinate event details and requirements with Security, IT, Facilities and Administrative Assistants including but not limited to attendance, catering, facility arrangements and work orders, A/V, visitor certifications, etc.
• Engagement Execution
• Oversee assignment of tasks and responsibilities and facilitate engagement plan execution
• Coordinate event setup and breakdown according to plan
• Monitor event flow and address any issues that arise
• Manage and assist with visitor escort onsite
• Ensure all aspects of the event are executed according to the established timeline and specifications
• Post-Event Follow-up:
• Assist meeting host with conducting post-event evaluations and debriefings
• Prepare event reports, including attendee data in Salesforce
• Analyze event performance to identify areas for improvement

Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely.
Required Education, Experience, & Skills
Education:

• Bachelor's degree in technical, business, communications, hospitality management, public relations, marketing or equivalent

Skills:

• Ability to collaborate and interact with teams and customers
• Detail-oriented, organized mindset for tracking tasks and deadlines
• Dedicated, committed approach in addressing unexpected changes leading up to and on day of the engagement
• Competency with MS Office Suite, especially Outlook and PowerPoint, and M365 Teams
• For hybrid work approval, consistent, reliable internet service allowing for effective telecommuting required
• Reliable personal transportation required for movement between BAE Systems southern NH campuses

Must currently possess US Top Secret Clearance
Preferred Education, Experience, & Skills
Experience:

• Previous experience as an event coordinator or similar role in the hospitality, corporate, or non-profit sectors or similar experience with management and coordination of events.
• Department of defense or government work experience

Skills:

• Excellent communication and interpersonal skills to effectively interact with teams and customers
• Strong organizational and project management abilities to handle multiple tasks and deadlines
• Detail-oriented with the ability to anticipate potential issues and proactively plan solutions
• Adaptability and flexibility in handling unexpected changes leading up to and on day of the engagement
• Ability to work effectively under pressure and meet tight deadlines
• Proficiency in MS Office Suite and M365 Teams and Sharepoint
• US Top Secret/SCI Clearance

Pay Information
Full-Time Salary Range: $150370 - $255630
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.