What's the Work-Life Balance Like at Remitly?

Remitly approaches flexibility through a culture that emphasizes ownership, trust and a focus on outcomes rather than rigid structures. Employees are empowered to take initiative and manage their responsibilities in ways that align with team goals and customer impact, supported by values such as “be an owner,” “dive deep” and continuous improvement.

Flexibility is reinforced through Remitly’s global and collaborative operating model. Teams work across regions and functions, which encourages adaptability, open communication and respect for different working styles and time zones. This global mindset allows employees to collaborate effectively while maintaining autonomy in how they approach their work.

The company also supports flexibility through its emphasis on learning, development and cross-functional collaboration. Employees are encouraged to explore beyond their immediate roles, participate in global initiatives and engage in programs such as mentorship, leadership training and customer immersion experiences. These opportunities provide both structure and flexibility, enabling employees to grow while managing their responsibilities.

Additionally, Remitly’s strong sense of belonging—reported by approximately 81% of employees—reflects a supportive environment where employees feel trusted, included and able to balance their work within a broader global team context. Together, these elements create a flexible work environment grounded in trust, collaboration and shared purpose.

Employee Perspective

“Being in a company that is growing and evolving so quickly… means that constant opportunities come up over time that you wouldn’t have necessarily anticipated.”

— Jago McKenzie, USA General Manager 

At-a-Glance

• Work model: Global, cross-functional collaboration with flexible approaches to work
• Flexibility approach: Ownership-driven, outcomes-focused, adaptable to team and regional needs
• Support systems: Mentorship, leadership development, customer immersion and cross-functional learning
• Culture: Inclusive, trust-based with strong sense of belonging

External Signals

• Employee sentiment: ~81% of employees report a strong sense of belonging (Remitly Global Impact Report 2024)
• Recognition: Comparably awards include Best Company Work-Life Balance (2025), Best Company Culture and Best Company for Diversity
• Culture score: 85/100 (A+) based on 7,333 employee ratings, reflecting strong overall employee experience

Remitly supports employee wellbeing through a culture rooted in purpose, inclusion and continuous development. Employees are encouraged to connect their work to meaningful impact—helping improve financial security and resilience for people around the world—which contributes to a strong sense of motivation and fulfillment.

A key driver of wellbeing at Remitly is its emphasis on belonging and community. The company fosters an inclusive, globally connected environment through employee resource groups, community engagement initiatives and cross-cultural collaboration. In 2024, approximately 81% of employees reported a strong sense of belonging, reflecting a workplace where individuals feel supported and valued.

Remitly also invests in employee growth and support systems that contribute to long-term wellbeing. Mentorship, leadership development and coaching programs provide employees with guidance, feedback and opportunities to build confidence and resilience. These programs help employees navigate challenges, develop new skills and maintain a sense of progress in their careers.

Additionally, the company’s values—such as compassion, integrity and authentic leadership—shape a culture where employees are encouraged to support one another, communicate openly and approach work with empathy. This values-driven environment, combined with a focus on continuous improvement, helps create a workplace that supports both performance and personal wellbeing. 

Employee Perspective

“Now, I get to work on solving these problems every day at work. That's what fuels me and what keeps me here. At Remitly we often say ‘we're just getting started.’ And that’s so true.”

— Mallory Boulter, VP of Global Impact

At-a-Glance

• Wellbeing approach: Purpose-driven, inclusive and growth-oriented
• Support systems: Mentorship, coaching, leadership development and global collaboration
• Community focus: Employee resource groups, community engagement and cross-cultural connection
• Culture: Values-led, emphasizing compassion, belonging and continuous improvement

External Signals

• Employee sentiment: ~81% of employees report a strong sense of belonging (Remitly Global Impact Report 2024)
• Recognition: Comparably awards include Best Company Culture, Happiest Employees and Best Company for Diversity
• Culture score: 85/100 (A+) based on 7,333 employee ratings, indicating strong overall employee experience