Jobs at Perk

Manage complex international employee relations cases across the UK and Europe, including performance, conduct, probation, attendance, and policy matters. Advise and coach business leaders, maintain compliant documentation, use AI and case data to improve workflows, identify trends, and support proactive risk mitigation. Partner with People teams and business units to resolve cases efficiently and consistently.

Own the visual direction, architecture, governance, accessibility, documentation, and adoption of Perk’s Suitcase design system across web and mobile. Partner with designers, engineers, content teams, and leadership to define tokens, components, roadmaps, metrics, and AI-ready specifications. Champion design system usage, integrate systems, improve Figma-to-code parity, and coach teams on contribution and implementation.

Manage complex international employee relations cases across the UK and Europe, advising leaders on performance, conduct, probation, attendance, and policy matters. Implement AI-enabled workflows to improve case management, documentation, data analysis, and manager support. Resolve cases efficiently while maintaining compliance, consistency, and human-centered service. Partner with People teams and business units, using case data to identify trends, risks, and opportunities for proactive intervention.

Supports Marketing Leadership through calendar and team coordination, OKR cadence, onboarding, learning programs, offsites, events, budget tracking, purchase orders, invoice administration, tooling audits, and workflow automation. The role uses Asana and AI to improve cross-functional marketing operations, reduce administrative work, and support launches and process rollouts.

Build and improve Salesforce user experiences for Sales and Revenue teams. Responsibilities include auditing Lightning pages, creating UX roadmaps, designing and prototyping workflows, developing reusable Lightning Web Components and Apex, configuring Salesforce tools, conducting usability testing, tracking adoption and performance, and documenting releases. The role also involves collaborating with global sales, RevOps, marketing, data, architecture, and administration teams while following Salesforce development and release standards.

Serve as the primary data consultant for a business domain, translating stakeholder needs into prioritized data product requirements, conducting lightweight ad-hoc analysis (SQL, Looker), triaging requests, tracking business value and ROI, and enabling teams to self-serve while ensuring data quality, adoption and measurable impact.

Manage a portfolio of Tier 1 enterprise customers, building executive relationships, creating strategic account plans, driving platform adoption, and identifying expansion opportunities. Lead QBRs using data and analytics, demonstrate ROI and business outcomes, resolve customer challenges, and represent customer needs internally. The role requires strong commercial, financial, analytical, presentation, communication, prioritization, and enterprise stakeholder-management skills.

Own Perk’s US and UK PR strategy, building Tier 1 relationships with business and financial media. Lead proactive pitching, crisis communications, corporate narrative development, executive profiling, media training, and translation of AI and technology developments into compelling stories. Manage PR agencies, measure coverage and ROI, and integrate AI tools into research, drafting, monitoring, and reporting. Partner closely with senior leadership, product, engineering, and global communications teams in a fast-paced, hybrid environment.

Lead the Billing product area, focusing on strategy, execution, and collaboration to enhance financial operations and customer experience.

Design, build, and maintain scalable AWS infrastructure and developer tooling. Enable teams to own systems, support CI/CD, observability, containers, on-call/incident management, and collaborate with SRE/security to ensure resilient, secure services.

Own web request intake, technical scoping, prioritization, and delivery coordination between development, marketing, and business stakeholders. Build and deploy pages in Storyblok, perform technical and cross-browser QA, maintain web backlogs and sprint boards, support CRO and A/B testing initiatives, and produce status and pipeline reports. The role also establishes briefing and triage standards while using AI tools responsibly in web production.

Build and maintain Clay-based enrichment workflows, AI-powered outbound systems, signal-based prospecting infrastructure, and GTM data integrations. Configure Salesforce, Outreach, Gong, and related tools; automate data hygiene, routing, deduplication, and personalization; troubleshoot workflow failures; and partner with Sales and Revenue Systems to improve productivity and pipeline generation.

Supports the Revenue team by creating and maintaining Looker reports, dashboards, and visualizations. Gathers, cleans, and analyzes data from multiple sources to identify operational insights, maintain data accuracy, and improve revenue performance. Enables non-technical stakeholders to use reporting tools, supports leadership performance reviews, and provides ad hoc analysis for process improvements. Uses AI tools to accelerate data cleaning, reporting, documentation, and insight summarization.

Lead and transform Perk’s Deal Desk function, managing a team while personally handling complex strategic deals. Own pricing governance, commercial risk, CPQ systems, quoting workflows, automation, and AI initiatives. Partner with Sales, Finance, Legal, Product, Engineering, and Systems to improve deal velocity, reduce manual work, strengthen governance, and support high-value B2B SaaS transactions.

Build and lead frontend experiences for Perk Events, a group travel and events platform. Shape product direction, write architectural designs, manage technical debt, collaborate across squads, mentor engineers, and raise engineering quality. The role involves influencing product strategy, driving technical alignment, and delivering scalable experiences for event planners, suppliers, support teams, and participants.

Own Perk’s go-to-market engineering strategy, architecture, tooling, roadmap, and commercial outcomes. Build production-grade Clay workflows, Salesforce automations, enrichment systems, orchestration logic, and agentic AI solutions using code and modern GTM technologies. Automate prospecting, selling, and account-management processes across global teams. Lead a senior international team, establish engineering standards, partner with revenue leadership, and quantify business impact through improved productivity and funnel performance.

Build and maintain dbt-based ELT pipelines and scalable data models in Snowflake or similar cloud warehouses. Ensure data quality through testing, monitoring, documentation, lineage, and CI/CD practices. Optimize SQL queries and warehouse performance, develop Looker visualizations, and collaborate with data engineers, analysts, and business users. Champion modern data-stack adoption, with preferred experience in Python, semantic layers, Airflow, and software engineering practices for data.

Own web request intake, technical scoping, triage, backlog management, and coordination between developers and business stakeholders. Build and deploy pages in Storyblok, perform technical and cross-browser QA, support CRO and A/B testing, maintain briefing standards, and provide status and pipeline reporting. The role requires strong web production knowledge, HTML/CSS literacy, CMS experience, project-management judgment, and effective communication with technical and non-technical teams.

Lead and develop a team of ~8-10 software engineers, owning delivery, career growth, architecture decisions, and roadmap planning with Product. Drive recruitment, performance reviews, processes for scalable, highly available features, and promote AI-augmented development workflows to improve efficiency and product outcomes.

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.