Jobs at Motorola Solutions, Inc.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, remote sessions, and diagnostic tools. Document customer and technical information in case management systems, manage incoming contacts and existing cases, maintain product expertise, and occasionally provide after-hours or weekend on-call support. The role requires networking knowledge, analytical troubleshooting skills, clear communication, independent work, and the ability to manage critical customer issues and expectations.

Provides presales bid and pricing support for RFQs and tenders. Coordinates bid plans, virtual teams, stakeholder inputs, approvals, reviews, and discount tracking. Analyzes customer requirements, project costs, risks, competition, margins, and winning-price strategies. Develops opportunity financials and P&L analyses, makes pricing recommendations, and presents bid decisions to management while collaborating with sales, engineering, project management, procurement, finance, legal, and product teams.

Develop and maintain backend services for Alta Video’s cloud-based distributed video security platform. Responsibilities include designing and implementing features, managing video cameras, access control systems and sensors, improving system capacity, maintaining CI/CD infrastructure and customer deployments, and delivering secure, high-quality code. The role requires collaboration within an autonomous agile engineering team and may involve cloud products, service-oriented architectures, AI, machine learning and computer vision.

Design rugged enclosures and mechanisms for harsh environments using SolidWorks. Produce 2D drawings, BOMs, build guides, and test plans. Collaborate with production, quality and manufacturing, inspect drawings, troubleshoot prototypes, and justify designs with analysis and documentation.

Develops end-user narratives and B2B content for Video Security and Access Control solutions, creates sales enablement materials, executes integrated multi-channel growth campaigns, supports events, analyzes funnel performance, and manages program budgets. Partners with sales, digital marketing, field marketing, channel teams, and subject matter experts across EMEA to drive demand, pipeline growth, brand preference, and revenue impact.

Leads technical pre-sales activities across Europe, engaging customers to analyze complex requirements and design compelling technology and service solutions. Creates high-level designs, bills of materials, documentation, demonstrations, and tender responses. Presents solutions, coordinates technical bid teams, supports third-party procurement and quotation evaluation, and manages stakeholder relationships. Travel to customer and company locations may be required for projects, meetings, and demonstrations.

Serve as the operational SME for deploying Motorolas Guardian Suite to emergency services customers. Capture and document requirements, gap analyses, user stories and acceptance criteria; coordinate with engineering, product, suppliers and test teams; deliver training; support go-lives and defect management; maintain customer relationships and benefits documentation to ensure successful deployments and service satisfaction.

Investigate and resolve complex escalated issues for cloud video security products by reproducing problems in lab, analyzing logs and network traces, collaborating with R&D/test/support/sales, testing fixes and workarounds, writing technical documentation, and occasionally visiting customer sites.

The Senior Software Engineer will develop and maintain complex software systems, manage intricate states, optimize CI/CD pipelines, and architect robust API integrations, within a collaborative and remote work environment.

The Test Automation Engineer will ensure quality by automating tests across UI and API systems, supporting CI/CD pipelines, and aiding in performance testing.

The Senior Platform Engineer will develop and scale cloud infrastructure, manage daily operations across cloud and on-premises, implement security practices, and improve processes within a diverse and collaborative team.

The Senior Test Automation Engineer will develop and scale automated testing frameworks, focusing on quality assurance for video management solutions while utilizing performance engineering tools for load testing.

Design rugged enclosures and mechanisms for long-range surveillance cameras using SolidWorks. Produce production-quality drawings, test and verify prototypes, support manufacturing and suppliers, perform design reviews, and document designs for manufacture, assembly, and environmental requirements (e.g., IP67, -40°C, marine conditions). Collaborate across engineering teams and troubleshoot production issues.

Develop, maintain, and test software for Motorola's systems, with a focus on frontend technologies and state management. Collaborate with teams and implement best practices.

Lead QA test strategy and automation for long-range video surveillance cameras. Design and implement automated test pipelines, collaborate cross-functionally on requirements and schedules, analyze results, maintain metrics, conduct field testing, and improve CI/CD-driven firmware/software release quality.

Lead application and cloud/container security across the SDLC: threat modeling, architecture reviews, security code reviews, DevSecOps automation, vulnerability management for Kubernetes/container images, incident response, detection engineering, and compliance with OWASP/NIST/ISO standards.

The Software Engineer will develop, maintain, and test software for Avigilon's VMS, focusing on state management patterns, API integrations, and collaborating with teams on solutions.

Lead global content localization and transcreation: manage vendors, build content toolkits, run a multi-time-zone editorial calendar, ensure consistent brand voice, gather regional feedback, and analyze regional content ROI to optimize investment.

Responsible for designing, implementing and supporting networking solutions across multiple sites, maintaining firewalls, routing and security policies, troubleshooting outages and circuits, performing capacity planning and monitoring, ensuring compliance with public-sector security standards, participating in on-call rotation, and travelling to UK (and occasional international) sites.

Develop and maintain the backend ecosystem for the Alta Video Management System, focusing on cloud-based distributed systems and coding quality.