Jobs at Motorola Solutions, Inc.

Develop and scale cloud platforms across AWS, Google Cloud, and on-premises environments. Operate infrastructure, improve processes and tooling, apply security-first practices, and collaborate with software teams on a unified video security solution. The role involves infrastructure automation, observability, testing, continuous improvement, and reliable day-two operations.

Deploys Motorola Solutions’ Guardian Suite for emergency-services customers, translating operational workflows into software requirements, acceptance criteria, training plans, and deployment processes. Acts as the primary liaison among customers, suppliers, Product, Engineering, testing, and service teams. Supports requirements gap analysis, defect management, testing, go-live events, service incidents, and benefits realization. Requires substantial UK police, fire, or emergency-services control-room experience, customer delivery experience, and the ability to obtain NPPV3 clearance.

Troubleshoot Motorola Solutions cloud, hardware, software, network, and video security products through phone, chat, email, and remote sessions. Document cases, analyze logs, reproduce issues, prioritize customer requests, manage escalations, and collaborate with global support teams. The role requires strong technical communication, networking knowledge, problem-solving skills, and flexibility for occasional after-hours or weekend support. Travel is under 10%, and the position is hybrid.

Oversee deployment of complex Control Room software solutions for UK public safety customers. Lead requirements capture, solution specifications, project planning, agile delivery teams, testing, customer engagement, issue resolution, deployment, and final sign-off. The role bridges product strategy and engineering execution while coordinating business analysts and QA engineers and fostering long-term customer adoption.

The Senior Product Manager will own the video management system product area, leading discovery, defining metrics, and driving AI-native strategies while collaborating with engineering and cross-functional teams.

The Product Manager will lead the VMS product area, overseeing discovery, product development, and collaboration with cross-functional teams to enhance security solutions.

Manage Airwave orders and revenue forecasting, accounting, billing, reporting, and compliance with CMA charge controls. Apply US GAAP revenue recognition, oversee month-end adjustments, service credits, indexation, audits, and regulatory submissions. Support financial targets, special coverage projects, growth initiatives, and implementation of a new quote-to-invoice system. Partner with customer service, Motorola teams, external auditors, and regulatory stakeholders while identifying opportunities to automate finance processes.

The Test Automation Engineer will ensure quality by automating tests across UI and API systems, supporting CI/CD pipelines, and aiding in performance testing.

Provide technical support to global customers through phone, email, chat, and remote sessions. Diagnose cloud, network, hardware, software, CCTV, and access-control issues; analyze logs, replicate problems, test solutions, document cases, and escalate bugs to engineering. Create knowledge-base content, collaborate with global support and internal teams, manage critical cases, and maintain expertise in Motorola Solutions products and technologies.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, remote sessions, and diagnostic tools. Document customer and technical information in case management systems, manage incoming contacts and existing cases, maintain product expertise, and occasionally provide after-hours or weekend on-call support. The role requires networking knowledge, analytical troubleshooting skills, clear communication, independent work, and the ability to manage critical customer issues and expectations.

Develops end-user narratives and B2B content for Video Security and Access Control solutions, creates sales enablement materials, executes integrated multi-channel growth campaigns, supports events, analyzes funnel performance, and manages program budgets. Partners with sales, digital marketing, field marketing, channel teams, and subject matter experts across EMEA to drive demand, pipeline growth, brand preference, and revenue impact.

Leads technical pre-sales activities across Europe, engaging customers to analyze complex requirements and design compelling technology and service solutions. Creates high-level designs, bills of materials, documentation, demonstrations, and tender responses. Presents solutions, coordinates technical bid teams, supports third-party procurement and quotation evaluation, and manages stakeholder relationships. Travel to customer and company locations may be required for projects, meetings, and demonstrations.

The Senior Platform Engineer will develop and scale cloud infrastructure, manage daily operations across cloud and on-premises, implement security practices, and improve processes within a diverse and collaborative team.

Design rugged enclosures and mechanisms for long-range surveillance cameras using SolidWorks. Produce production-quality drawings, test and verify prototypes, support manufacturing and suppliers, perform design reviews, and document designs for manufacture, assembly, and environmental requirements (e.g., IP67, -40°C, marine conditions). Collaborate across engineering teams and troubleshoot production issues.

Lead QA test strategy and automation for long-range video surveillance cameras. Design and implement automated test pipelines, collaborate cross-functionally on requirements and schedules, analyze results, maintain metrics, conduct field testing, and improve CI/CD-driven firmware/software release quality.

Lead application and cloud/container security across the SDLC: threat modeling, architecture reviews, security code reviews, DevSecOps automation, vulnerability management for Kubernetes/container images, incident response, detection engineering, and compliance with OWASP/NIST/ISO standards.

Develop and maintain the backend ecosystem for the Alta Video Management System, focusing on cloud-based distributed systems and coding quality.

Design and implement embedded software for surveillance cameras, focusing on performance and reliability. Collaborate with hardware engineers, conduct testing, and optimize low-level device drivers.

The Procurement/Supplier Manager oversees supplier contracts, leads negotiations, ensures legal compliance, manages performance, and engages with stakeholders.

Provide senior-level technical support and escalation handling for Avigilon Alta cloud video and access products. Troubleshoot hardware, software, networks and logs, perform root-cause analysis, document cases, collaborate with Dev/Escalations, mentor team members, and contribute to knowledge base and departmental projects.