Jobs at Motorola Solutions, Inc.

The Senior Product Manager will own the video management system product area, leading discovery, defining metrics, and driving AI-native strategies while collaborating with engineering and cross-functional teams.

Leads end-to-end bid management for complex European public and private tenders, coordinating cross-functional teams across sales, engineering, finance, legal, procurement, and project management. Develops bid strategies, cost projections, financial baselines, risk mitigations, responsibility matrices, and compliant customer proposals. Presents bid recommendations and financial metrics to executives, manages partners and subcontractors, ensures proposal quality, and transitions won opportunities to post-sale delivery teams.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, and remote sessions. Document customer cases, review logs and network data, prioritize support requests, maintain product knowledge, and manage customer expectations during critical incidents. The role may require after-hours or weekend on-call support and Tuesday-Saturday or Wednesday-Sunday schedules.

Develop and maintain backend services for Alta Video’s cloud-based distributed video security platform. Responsibilities include designing and implementing features, managing video cameras, access control systems and sensors, improving system capacity, maintaining CI/CD infrastructure and customer deployments, and delivering secure, high-quality code. The role requires collaboration within an autonomous agile engineering team and may involve cloud products, service-oriented architectures, AI, machine learning and computer vision.

Manages service offer and support package lifecycles for communications solutions. Responsibilities include maintaining service packages, preparing pricing and sales materials, processing software support requests, reviewing quotes, coordinating releases, supporting product workflows, automating administrative processes, maintaining dashboards, and collaborating with product, sales, pricing, field service, and regional teams. Requires 3–5+ years of experience in project coordination, business operations, offer management, or product support.

Design, scale, and operate cloud platforms across AWS, Google Cloud, and on-premises environments. Manage infrastructure with Linux, Terraform, Kubernetes, Helm, monitoring tools, and Bash. Build CI/CD processes, improve system resilience through chaos engineering, embed security across workflows, and collaborate with software teams on scalable platform solutions. Drive operational improvements and complex engineering projects independently.

Investigate and resolve complex escalated issues for cloud video security products by reproducing problems in lab, analyzing logs and network traces, collaborating with R&D/test/support/sales, testing fixes and workarounds, writing technical documentation, and occasionally visiting customer sites.

The Associate Product Manager will manage and prioritize the product backlog, collaborate with engineering, UX, and product teams, and support roadmap and product strategy development. Responsibilities include breaking down features, communicating product progress and risks, aligning stakeholders, and ensuring delivery of valuable product increments within an agile software development environment.

Develop and scale cloud platforms across AWS, Google Cloud, and on-premises environments. Operate infrastructure, improve processes and tooling, apply security-first practices, and collaborate with software teams on a unified video security solution. The role involves infrastructure automation, observability, testing, continuous improvement, and reliable day-two operations.

Deploys Motorola Solutions’ Guardian Suite for emergency-services customers, translating operational workflows into software requirements, acceptance criteria, training plans, and deployment processes. Acts as the primary liaison among customers, suppliers, Product, Engineering, testing, and service teams. Supports requirements gap analysis, defect management, testing, go-live events, service incidents, and benefits realization. Requires substantial UK police, fire, or emergency-services control-room experience, customer delivery experience, and the ability to obtain NPPV3 clearance.

Troubleshoot Motorola Solutions cloud, hardware, software, network, and video security products through phone, chat, email, and remote sessions. Document cases, analyze logs, reproduce issues, prioritize customer requests, manage escalations, and collaborate with global support teams. The role requires strong technical communication, networking knowledge, problem-solving skills, and flexibility for occasional after-hours or weekend support. Travel is under 10%, and the position is hybrid.

Oversee deployment of complex Control Room software solutions for UK public safety customers. Lead requirements capture, solution specifications, project planning, agile delivery teams, testing, customer engagement, issue resolution, deployment, and final sign-off. The role bridges product strategy and engineering execution while coordinating business analysts and QA engineers and fostering long-term customer adoption.

The Product Manager will lead the VMS product area, overseeing discovery, product development, and collaboration with cross-functional teams to enhance security solutions.

The Test Automation Engineer will ensure quality by automating tests across UI and API systems, supporting CI/CD pipelines, and aiding in performance testing.

Provide technical support to global customers through phone, email, chat, and remote sessions. Diagnose cloud, network, hardware, software, CCTV, and access-control issues; analyze logs, replicate problems, test solutions, document cases, and escalate bugs to engineering. Create knowledge-base content, collaborate with global support and internal teams, manage critical cases, and maintain expertise in Motorola Solutions products and technologies.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, remote sessions, and diagnostic tools. Document customer and technical information in case management systems, manage incoming contacts and existing cases, maintain product expertise, and occasionally provide after-hours or weekend on-call support. The role requires networking knowledge, analytical troubleshooting skills, clear communication, independent work, and the ability to manage critical customer issues and expectations.

Design rugged enclosures and mechanisms for long-range surveillance cameras using SolidWorks. Produce production-quality drawings, test and verify prototypes, support manufacturing and suppliers, perform design reviews, and document designs for manufacture, assembly, and environmental requirements (e.g., IP67, -40°C, marine conditions). Collaborate across engineering teams and troubleshoot production issues.

Lead QA test strategy and automation for long-range video surveillance cameras. Design and implement automated test pipelines, collaborate cross-functionally on requirements and schedules, analyze results, maintain metrics, conduct field testing, and improve CI/CD-driven firmware/software release quality.

Develop and maintain the backend ecosystem for the Alta Video Management System, focusing on cloud-based distributed systems and coding quality.

Design and implement embedded software for surveillance cameras, focusing on performance and reliability. Collaborate with hardware engineers, conduct testing, and optimize low-level device drivers.