Teams at Motorola Solutions, Inc.

The Senior Product Manager will own the video management system product area, leading discovery, defining metrics, and driving AI-native strategies while collaborating with engineering and cross-functional teams.

Leads end-to-end bid management for complex European public and private tenders, coordinating cross-functional teams across sales, engineering, finance, legal, procurement, and project management. Develops bid strategies, cost projections, financial baselines, risk mitigations, responsibility matrices, and compliant customer proposals. Presents bid recommendations and financial metrics to executives, manages partners and subcontractors, ensures proposal quality, and transitions won opportunities to post-sale delivery teams.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, and remote sessions. Document customer cases, review logs and network data, prioritize support requests, maintain product knowledge, and manage customer expectations during critical incidents. The role may require after-hours or weekend on-call support and Tuesday-Saturday or Wednesday-Sunday schedules.