Jobs at Juicebox

Generate qualified sales pipeline through outbound prospecting across email, phone, LinkedIn, and other channels. Research and engage Talent Acquisition, People, and Recruiting leaders; partner with Account Executives on account strategies and meetings; collaborate with Marketing and Product on messaging and campaigns; test prospecting strategies, analyze performance data, and help build the outbound playbook.

Own enterprise customer relationships across onboarding, adoption, expansion, and renewal. Drive AI workflow adoption, customer outcomes, ROI discussions, QBRs, executive engagement, pricing negotiations, and expansion opportunities. Build trusted stakeholder relationships, manage complex buying processes, and help develop scalable Customer Success practices in a high-growth SaaS environment.

Own full-cycle enterprise SaaS sales from discovery through close, targeting mid-market and enterprise organizations. Manage complex £25K–£250K+ ACV deals, convert inbound leads, expand existing accounts, exceed quota, and navigate consultative sales cycles with senior stakeholders. Maintain accurate forecasts and CRM hygiene while collaborating with product, marketing, RevOps, engineering, and founders to improve go-to-market strategy and product direction.

Build and lead Juicebox’s London and EMEA community through events, dinners, conferences, roundtables, and creative programming. Partner with Community, Sales, and Customer Success teams to identify customer advocates, develop storytelling opportunities, coordinate vendors and promotion, and create repeatable engagement playbooks. Track event performance across engagement, retention, and brand reach while positioning Juicebox as a trusted voice in recruiting and AI.

Lead and develop Juicebox’s London Account Executive team, owning pipeline generation, forecasting, deal execution, coaching, and team performance. Build sales playbooks, processes, operating standards, and the European go-to-market motion while partnering with Revenue Operations, Customer Success, Sales Development, Marketing, founders, and other GTM leaders. Establish the company’s first European sales office and adapt the U.S. sales approach for UK and European customers.

Drive Juicebox’s growth across the UK startup ecosystem by building VC and customer relationships, organizing events, launching brand and marketing initiatives, identifying high-value ecosystem opportunities, and partnering with the US team on strategic growth projects. The role requires entrepreneurial ownership, strong execution, and market insight while helping establish Juicebox’s presence in London.

Respond to customer support requests, investigate and reproduce product bugs, document technical details, and create prioritized bug reports. Coordinate with engineering and product teams through resolution, communicate fixes or workarounds to users, maintain support documentation and workflows, and identify recurring feedback themes for product leadership. The role requires fast context switching, thoughtful root-cause analysis, cross-functional coordination, and in-office work five days per week.

Manage a portfolio of customers through onboarding, adoption, expansion, and renewals. Drive AI-native workflow adoption, commercial outcomes, pricing negotiations, ROI discussions, and QBRs. Build multi-threaded relationships, identify expansion opportunities, and help define and scale Customer Success playbooks at a hypergrowth SaaS company.