Jobs at Harvey

The Senior Solutions Architect will bridge the product and client-facing teams, ensuring successful integration, addressing technical queries, and driving customer success through upsell opportunities.

The SMB Account Executive will drive growth by establishing relationships with small law firms, managing the sales lifecycle, exceeding revenue targets, and collaborating with cross-functional teams.

Oversee partner relationships from onboarding to execution, ensuring readiness and compliance while driving joint solutions and performance monitoring.

The User Operations Specialist serves as the primary support contact for internal and external inquiries, managing high-volume non-technical requests and contributing to knowledge resources while adapting to a fast-paced environment.

Drive growth of AI solutions for legal markets, managing sales cycles, building relationships, and showcasing product value with enterprise clients.

As a Mid Market Account Executive, you will drive growth of AI solutions in legal and professional services, managing client relationships, achieving sales targets, and demonstrating product value effectively to stakeholders.

The Technical Account Manager provides expert support for strategic customers, resolving high-severity issues, managing incidents, and enhancing customer experience through proactive engagement and deep technical understanding.

As an Enterprise Customer Success Manager, you'll integrate AI in legal workflows, guide customers, build relationships, ensure value realization, and work with sales teams for expansions and renewals.

The role involves drafting and negotiating AI SaaS contracts while establishing the EMEA legal function, supporting various legal issues, and collaborating with the Go-To-Market team.

Lead and develop a Product Specialist team while managing post-implementation customer relationships and collaborating with various teams to enhance product adoption.

Lead and grow a team of Legal Engineers, ensuring high-quality pre-sales support for law firm and in-house clients, while engaging with stakeholders to enhance workflow with AI solutions.

Lead and coach the EMEA enterprise sales team, driving growth in AI solutions for legal services. Recruit, mentor and develop the team to achieve sales targets while collaborating cross-functionally.

In this role, you will ensure customer success by deeply integrating Harvey's AI solutions into clients' workflows, monitor account health, and drive adoption through training and advisory services.

As an Innovation Product Manager, you will engage with law firms to integrate AI into legal workflows, translate insights into product direction, and manage client deployments.

Own value realization for mid-market customers by onboarding, training, driving adoption, and aligning success metrics. Build executive relationships, support renewals and expansions with AEs, and relay product feedback to improve the platform. Occasional customer and company office travel.

The GTM Enablement Manager will lead training and support for EMEA reps, localize content, drive regional GTM programs, and enhance global collaboration.

The Commercial Counsel will draft and negotiate AI SaaS contracts, establish the legal function in EMEA, and address legal issues as they arise.

Lead and scale Harvey's Customer Success organization in EMEA, focusing on customer retention and expansion, strategic engagement, and operational excellence.