Jobs at Harvey

Build and scale EMEA growth marketing: localise global campaigns, improve lead capture/routing/measurement, create regional reporting and repeatable playbooks using data, automation and AI to drive pipeline and revenue.

Own full lifecycle of Harvey's academic partnerships in the UK and international markets: sign and onboard schools, manage faculty and admin relationships, run trainings and ambassador programs, advise on curriculum integration, build market playbooks, and coordinate cross-functional launches across Europe and APAC.

Provide commercial legal support for AI SaaS contracts: draft, review, and negotiate agreements; help establish the EMEA legal function; and handle other legal issues as needed in a fast-growing startup.

Lead and scale Harvey's Legal Engineering teams across EMEA, managing Legal Engineering Managers, building operating systems and processes, partnering cross-functionally with Product, Engineering, Sales and Customer Success, advising law firm and legal department leaders, and driving organizational performance and talent development.

Lead and scale Legal Engineering Product Specialist teams across EMEA, build operating systems and processes, partner cross-functionally (Product, Engineering, Sales, Customer Success, Operations), advise law firm and in-house legal leaders, and drive organisational performance, resource planning, talent development, and operational excellence.

Lead and grow a team of Legal Engineers, ensuring high-quality pre-sales support for law firm and in-house clients, while engaging with stakeholders to enhance workflow with AI solutions.

Provide frontline technical support for enterprise customers of an AI-driven product (APIs, authentication, error logs, app access). Triage and resolve issues, collaborate cross-functionally, document interactions, maintain product knowledge, and contribute to support process and knowledge base improvements. Role follows fixed Wednesday–Sunday schedule with hybrid work (3 days in office).

Lead end-to-end AI transformation engagements at strategic accounts (law firms, legal departments, financial institutions). Map workflows, target high-value opportunities, coordinate cross-functional delivery, drive adoption through change management, build executive relationships, and hand off sustainable adoption to Customer Success while documenting playbooks and learnings.

Lead and develop a Product Specialist team while managing post-implementation customer relationships and collaborating with various teams to enhance product adoption.

In this role, you will ensure customer success by deeply integrating Harvey's AI solutions into clients' workflows, monitor account health, and drive adoption through training and advisory services.

Own value realization for mid-market customers by onboarding, training, driving adoption, and aligning success metrics. Build executive relationships, support renewals and expansions with AEs, and relay product feedback to improve the platform. Occasional customer and company office travel.

Own and grow a mid-market book of business for Harvey's AI solutions across legal and professional services. Manage full sales lifecycle from prospecting to contracting, onboarding, renewals, and forecasting. Conduct tailored demos, build executive relationships, collaborate cross-functionally to shape solutions, and develop scalable sales playbooks. Travel occasionally to customer and company offices.

Analyze adoption and usage data to surface impact; build repeatable playbooks, frameworks, and executive-ready communications; synthesize lessons from transformation engagements; coordinate cross-functionally across Legal Engineering, GTM, and Customer Success; own discrete workstreams and support client engagements. Travel up to 25%.

Serve as the technical bridge between product and customers: explain Harvey.ai architecture and LLM behavior, resolve security and integration questions, configure accounts (SSO/auth), design and deploy solutions, advise during sales, and help identify upsell/API opportunities while feeding product insights back to engineering.

Drive growth of AI solutions for legal markets, managing sales cycles, building relationships, and showcasing product value with enterprise clients.

As a Mid Market Account Executive, you will drive growth of AI solutions in legal and professional services, managing client relationships, achieving sales targets, and demonstrating product value effectively to stakeholders.

Lead and coach a Mid Market sales team to achieve ARR targets through new logo and expansion deals. Own forecasting, pipeline management, recruiting support, and sales playbook development. Work cross-functionally to refine processes, enable consultative selling, and drive adoption of Harvey's AI solutions within mid-sized law firms and in-house legal teams.

Lead and coach a team of SMB Account Executives across EMEA to sell Harvey's AI platform to law firms and legal teams. Own territory planning, pipeline development, forecasting, and revenue execution. Drive a disciplined sales process (MEDDPIC), run operating cadences, engage in strategic deals as a player-coach, and hold the team to performance and forecasting standards.

Lead strategic partner pursuits from planning through execution: identify and evaluate partnerships, negotiate complex agreements, build executive relationships, create business cases and quantitative analyses, and collaborate cross-functionally to integrate partner capabilities and drive GTM outcomes.

As an Enterprise Customer Success Manager, you'll integrate AI in legal workflows, guide customers, build relationships, ensure value realization, and work with sales teams for expansions and renewals.