Top Customer Success & Experience Jobs in London

As an Engagement Manager, you will foster client relationships, drive product adoption, and enhance customer satisfaction while managing onboarding and account growth initiatives at Legora.

The Engagement Associate will support Strategic Accounts by monitoring client health, managing communications, and developing presentations while ensuring consistent high service for law firm clients.

Oversee and scale Legora's law school partnerships, enabling institutions, driving platform usage, and coordinating with internal teams to ensure engagement and alignment with Legora's goals.

Lead and grow the Engagement team for Mid-Market and Enterprise UK & Ireland corporates. Manage a small book of accounts, coach Engagement Managers and Associates, run team rhythms, drive renewals and expansion, build automated AI workflows, monitor adoption and retention risk, and hire and develop talent.