Location: London, (Hybrid working, 3 office days per week, at least 1 day in Basingstoke)
Employment Type: Permanent
Why Join Us?
- Annual bonus, car allowance and private medical insurance
- Shape trading performance across Motor, Van and Home insurance portfolios covering around 2 million policies
- Use data and market insight to influence growth, customer value and commercial performance across a business delivering around £70m EBITDA
- Build senior stakeholder exposure by partnering across Pricing, Proposition, Growth, Operations and Digital, with opportunities to deputise for the Head of Trading where appropriate
Company Description / Business Unit
For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years.
Job DescriptionThis is a high-impact opportunity to help shape the trading performance of The AA’s Motor, Van and Home insurance portfolios. Joining our Broker Trading team, you’ll work closely with the Head of Trading to turn performance data and market insight into clear decisions that support portfolio growth, customer value and commercial performance.
You’ll take ownership of day-to-day trading performance, identify emerging risks and opportunities, and help translate insight into action. Working across Pricing, Proposition, Growth, Operations and Digital, you’ll connect teams around trading priorities and help deliver initiatives, customer offers and forecasts that keep our portfolios competitive and performing strongly.
You’ll thrive here if you combine commercial judgement with strong analytical thinking, clear communication and the confidence to influence across functions. It’s a role with meaningful senior stakeholder exposure, where your recommendations can directly shape trading decisions and customer outcomes.
Key Responsibilities
- Own day-to-day delivery of the trading plan, using performance insight to support portfolio growth and value targets across Motor, Van and Home insurance.
- Analyse and present trading performance to senior stakeholders, turning variances, drivers, risks and opportunities into clear recommendations that improve sales, retention, customer outcomes and commercial performance.
- Partner with Pricing, Proposition and Growth teams to develop trading initiatives, propositions and customer offers that strengthen portfolio performance and customer value.
- Own the retention discount approach, working with Trading, Proposition and Operations to develop compelling offers that support retention while delivering commercial benefit.
- Monitor competitor, price comparison website and wider market activity, combining external insight with trading deep dives to identify trends and opportunities for action.
- Act as the key trading link across Operations, Digital, Proposition and Growth, building alignment around priorities and enabling coordinated delivery of the wider trading strategy.
- Support trading forecasts and ensure activity is delivered within regulatory requirements, governance standards and customer outcome expectations, deputising for the Head of Trading where appropriate.
You’ll Bring
- Experience managing or supporting commercial trading performance within B2C insurance or another regulated consumer business.
- A strong commercial mindset, with the ability to balance growth, retention, customer value and business performance.
- Strong analytical and problem-solving capability, using data and insight to identify opportunities and improve performance.
- Confidence influencing stakeholders and building effective relationships across cross-functional teams.
- Experience working collaboratively with functions such as Pricing, Finance and Proposition to turn insight into action.
- Clear communication skills, including the ability to translate complex analysis into practical recommendations for different audiences.
Nice to Have
- Experience within Motor, Van or Home insurance.
- Understanding of insurance portfolio economics, customer value and retention drivers.
- A relevant insurance, commercial, analytical or financial qualification.
Belonging at The AA
At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.
Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.
Driven by People, Rewarded by Benefits
We believe in rewarding our people. That's why we offer a comprehensive benefits package including;
- 25 days' annual leave plus bank holidays, the option to buy additional holiday
- Up to 7% employer pension contribution
- Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
- 24/7 GP access and wellbeing support for you and your family
- A wide range of employee discounts, including our popular car salary sacrifice scheme
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