Sr. Manager, Payment Network Onboarding & Due Diligence

Nium, Global Leader in Payments

Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders.

Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore. 

About the Role

As the Due Diligence and Network Onboarding Manager (Senior manager - Partner Relations), you will play a vital role in managing the due diligence process, onboarding procedures, and account opening with our banking partners. You will be responsible for ensuring compliance with regulatory requirements, mitigating risks, and establishing efficient processes to streamline the onboarding experience. You will collaborate closely with internal stakeholders and external partners to ensure timely and accurate responses to due diligence questionnaires and facilitate the successful establishment of banking relationships

Key Responsibilities

• Due Diligence Management: Lead the due diligence process for new banking relationships, including reviewing and responding to due diligence questionnaires, providing necessary documentation, and addressing inquiries from banking partners to ensure compliance with regulatory requirements and industry standards.
• Banking Onboarding: Coordinate the onboarding and account opening process with banking partners, collaborating with internal teams to gather required documentation, complete application forms, and facilitate the submission and approval process within established timelines.
• Process Development: Develop and implement standardized processes and procedures for due diligence, onboarding, and account opening with banking partners, including documentation requirements, workflow automation, and quality assurance measures to enhance efficiency and scalability.
• Stakeholder Coordination: Serve as the primary point of contact for internal stakeholders, including legal, compliance, finance, and business development teams, to ensure alignment and collaboration throughout the due diligence and onboarding process, facilitating timely responses and resolution of issues.
• Relationship Management: Cultivate and maintain strong relationships with banking partners, representing the company professionally and serving as a trusted advisor on due diligence and compliance matters, proactively addressing concerns and identifying opportunities to strengthen relationships.
• Risk Mitigation: Identify and assess risks associated with banking relationships and due diligence processes, implementing appropriate controls, monitoring mechanisms, and escalation procedures to mitigate risks and ensure compliance with regulatory requirements.

Requirements

• Experience setting up and managing new processes, including the management of data for critical documentation.
• Preferred experience in compliance and/or legal
• Preferred experience managing due diligence requests from network or vendor partners
• Deep understanding of European payment ecosystems, regulatory frameworks, and market dynamics.
• Strong analytical skills and the ability to leverage data insights to drive strategic decision-making.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Strategic thinker with a proactive and results-oriented mindset, capable of driving initiatives from conception to implementation.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects and priorities simultaneously.

What we offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. 

We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office). 

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. 

We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World’s Top Fintech Companies 2024.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!

We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more detailed region-specific benefits: https://www.nium.com/careers#careers-perks

For more information visit www.nium.com 

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Candidate Privacy Notice:https://www.nium.com/privacy/candidate-privacy-notice