Acts as a talent advisor for Mastercard Services across Europe, developing sourcing strategies, screening and assessing candidates, building talent pipelines, and partnering with business leaders. The role monitors recruitment KPIs, improves sourcing and hiring outcomes, ensures process compliance, maintains CRM data, and provides reporting and advisory support. It focuses on attracting senior-level professional talent through multiple channels within a complex global organization.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Talent Acquisition (12 month FTC)
About Us
Mastercard Services focuses on acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Through deep expertise, data-driven insights, and strong execution, Services delivers measurable value to our clients globally.
Position Overview
This role operates as an individual contributor and trusted talent advisor, partnering closely with Services leadership across Europe.
Reporting to the Director of Talent Acquisition, Services, you will primarily support the Consumer Acquisition & Engagement portfolio, with potential responsibilities across other business areas. You will play a key role in shaping how we attract, assess, and secure top talent in highly competitive markets.
Key Responsibilities• Partner with internal talent acquisition stakeholders to develop tailored strategies for attracting top external talent across Services.• Conduct initial screenings and assessments of both active and passive candidates, internally and externally.• Build and maintain robust talent pipelines within the CRM to support current and future hiring needs.• Ensure compliance with recruitment processes, policies, and systems.• Monitor sourcing effectiveness through key performance indicators (KPIs) and identify opportunities to improve recruitment outcomes, such as direct sourcing, time-to-fill, cost-per-hire, diversity outcomes, pipeline quality, ATS effectiveness, and data integrity.• Maintain strong, transparent partnerships with business stakeholders through effective communication, reporting, and advisory support.
Qualifications• Extensive experience in direct sourcing, candidate assessment, and recruitment best practices.• Proven experience designing and implementing successful sourcing strategies.• Expertise in identifying and attracting senior-level professional talent through multiple sourcing channels.• Advanced knowledge of Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms.• Strong analytical skills with the ability to develop, interpret, and present data-driven insights to business partners.• Demonstrated ethical standards, integrity, and passion for attracting top talent.• Ability to deliver results with a high sense of urgency and strong customer focus.• Proven track record of building networks and developing talent communities.• Self-starter who thrives as an individual contributor within a complex, global organisation.• Bachelor's degree preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Talent Acquisition (12 month FTC)
About Us
Mastercard Services focuses on acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Through deep expertise, data-driven insights, and strong execution, Services delivers measurable value to our clients globally.
Position Overview
This role operates as an individual contributor and trusted talent advisor, partnering closely with Services leadership across Europe.
Reporting to the Director of Talent Acquisition, Services, you will primarily support the Consumer Acquisition & Engagement portfolio, with potential responsibilities across other business areas. You will play a key role in shaping how we attract, assess, and secure top talent in highly competitive markets.
Key Responsibilities• Partner with internal talent acquisition stakeholders to develop tailored strategies for attracting top external talent across Services.• Conduct initial screenings and assessments of both active and passive candidates, internally and externally.• Build and maintain robust talent pipelines within the CRM to support current and future hiring needs.• Ensure compliance with recruitment processes, policies, and systems.• Monitor sourcing effectiveness through key performance indicators (KPIs) and identify opportunities to improve recruitment outcomes, such as direct sourcing, time-to-fill, cost-per-hire, diversity outcomes, pipeline quality, ATS effectiveness, and data integrity.• Maintain strong, transparent partnerships with business stakeholders through effective communication, reporting, and advisory support.
Qualifications• Extensive experience in direct sourcing, candidate assessment, and recruitment best practices.• Proven experience designing and implementing successful sourcing strategies.• Expertise in identifying and attracting senior-level professional talent through multiple sourcing channels.• Advanced knowledge of Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms.• Strong analytical skills with the ability to develop, interpret, and present data-driven insights to business partners.• Demonstrated ethical standards, integrity, and passion for attracting top talent.• Ability to deliver results with a high sense of urgency and strong customer focus.• Proven track record of building networks and developing talent communities.• Self-starter who thrives as an individual contributor within a complex, global organisation.• Bachelor's degree preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard London, England Office
1 Angel Lane, London, United Kingdom, EC4R 3AB
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