Senior Transaction Monitoring & Investigations Specialist 1LoD

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Role Purpose

To provide expert first‑line oversight of transaction monitoring and fraud risk across the business, delivering high‑quality investigation outcomes and supporting the ongoing enhancement of AML and fraud controls. The role plays a key part in shaping typologies, applying risk‑based judgement, and supporting the effectiveness of the wider 1LoD financial crime framework.

Key Responsibilities:

• Lead and support the development, refinement, and ongoing optimisation of AML and fraud transaction monitoring typologies and threat-based scenarios, leveraging internal data and intelligence from the 2LoD Investigations team.
• Conduct transaction monitoring, identifying, investigating, and escalating to the 2LoD Investigations team, potentially suspicious activity in line with risk appetite and regulatory expectations.
• Perform and oversee complex Level 1 transaction monitoring alert reviews, ensuring consistent, well-reasoned disposition and documentation.
• Apply strong risk‑based judgement to investigation outcomes, escalating suspicious activity to the 2LoD Investigations team.
• Act as a subject matter expert, providing guidance and challenge to colleagues on transaction monitoring, fraud risk indicators, and investigative best practice.
• Support the implementation and embedding of robust TM and Fraud typologies and controls across relevant business areas, contributing to continuous improvement of the control environment.
• Maintain up to date knowledge of regulatory developments, emerging financial crime risks, and industry best practice, proactively sharing insights to upskill the wider team.
• Work collaboratively across teams to support effective controls, improved customer outcomes, and a measurable reduction in operational and financial crime risk.

Skills & Experience Required:

•  Demonstrable experience in 1LoD financial crime investigations with a strong focus on AML and fraud transaction monitoring (preferably within Asset Management)
• Experience working within operational financial crime teams, with exposure to escalation, exception handling, and regulatory driven deadlines.
• Strong understanding of AML, CTF, sanctions, and KYC regulations and how they translate into practical monitoring and investigative controls.
• Excellent written and verbal communication skills, with the ability to articulate complex analysis, findings, and recommendations to stakeholders at varying levels of seniority.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and pressured timelines effectively.
• Proven ability to work independently while collaborating effectively within a team, taking personal accountability for the controls and outcomes within remit.
• A pragmatic, solutions focused mindset that maintains regulatory and professional standards.
• Ability to operate effectively in a hybrid, diverse, and multi‑cultural working environment.

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]