Wise Logo

Wise

Senior Product Operations Manager

Posted One Month Ago
Be an Early Applicant
Hybrid
London, Greater London, England, GBR
Senior level
Hybrid
London, Greater London, England, GBR
Senior level
Leads Product Operations for Wise Platform, improving planning, prioritization, roadmap communication, partner feedback loops, decision-making, and product development metrics. Establishes effective operating rhythms, ways of working, and cross-functional initiatives that help product teams align, move faster, and scale partner-facing capabilities while reducing unnecessary complexity.
The summary above was generated by AI
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Product Operations is a small team of specialists at Wise. Our focus is the machine - the people, processes and practices - that builds our product. We work with autonomous product teams to help them move faster, stay aligned and build the right things for customers and partners.

Wise Platform is Wise’s infrastructure business. We work with banks, fintechs and global companies such as Monzo, Morgan Stanley and Google to embed Wise’s international money movement capabilities into the products their customers already use. That means Wise Platform teams solve both deep product infrastructure problems and practical partner problems: how to make cross-border money movement faster, simpler, more reliable and easier to scale through others.

You will act as the key Product Operations partner for Wise Platform. It is a complex, fast-growing area that brings together product, engineering, commercial, operations, compliance and partner-facing teams, so partners can build on Wise at scale.

In this brand new role and as the main point of contact for Wise Platform, you’ll be responsible for identifying and delivering ways to make Wise Platform product teams more effective. You’ll help teams improve how they plan, communicate, prioritise, learn from partners and measure progress. You’ll work closely with Wise Platform leadership and teams, while also connecting with other functions across Wise.

What this will involve:

  • Helping Wise Platform teams improve planning, prioritisation and follow-through, so product development is focused on the most important partner and customer problems.

  • Improving how roadmaps, priorities and launches are communicated across product teams, partner-facing teams and the wider Wise organisation.

  • Creating better feedback loops between partners, commercial teams and product teams, so partner needs are understood, prioritised and acted on.

  • Supporting clearer decision-making on which products and capabilities we should scale, where we should focus, and where we should avoid adding unnecessary complexity.

  • Establishing useful rhythms, rituals and ways of working that improve alignment without adding unnecessary process.

  • Helping teams use data to understand the speed, quality and impact of product development, and to continuously improve how they work.

  • Leading and supporting cross-functional initiatives where Product Operations can bring clarity, structure and momentum.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Wise London, England Office

Wise London Office

Our central London office at Worship Square in Shoreditch is a dynamic, full-stack hub. Teams across Engineering, Product, and Operations work side by side to design, build, and ship products globally. Wise offers a rare level of trust and ownership, accelerating your career impact.

Similar Jobs at Wise

2 Hours Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Develop creative strategy for Wise marketing campaigns, translating customer, market, and performance insights into compelling creative briefs and narratives. Collaborate with product, marketing, regional, creative, and media teams to solve complex communication challenges, critique creative work, lead customer communications, and optimize campaigns across paid social, display, audio, and other channels.
2 Hours Ago
Hybrid
London, Greater London, England, GBR
Entry level
Entry level
Fintech • Mobile • Payments • Software • Financial Services
Lead analytics for FinCrime operations by building capacity-planning forecasts, owning reliable data pipelines, developing predictive and causal models, analyzing costs and operational health, tracking strategic initiatives, and establishing KPI frameworks. The role partners with workforce management, quality, training, knowledge management, product, design, and engineering teams to optimize processes, improve customer outcomes, and standardize operational planning and reporting.
2 Hours Ago
Hybrid
London, Greater London, England, GBR
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Own product analytics for Wise Platform’s Send for Partners product. Build data models and products, manage KPIs, conduct deep-dive analysis, create dashboards, size opportunities, and support market research and scenario modeling. Translate ambiguous partner and product problems into actionable insights and roadmap recommendations while collaborating with Product, Engineering, Commercial, and Finance in a high-growth B2B technology environment.
Top Skills: AirflowDbtGitLightdashNumpyPandasPlotlyPythonScipySnowflakeSQL

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account