Delegated Authority Audit Analyst

Tokio Marine Kiln (TMK) is recruiting for a permanent Delegated Authority Audit Analyst to join our Delegated Authority team in London. Reporting to the Delegated Authority Audit Manager, you will support the delivery of TMK's Delegated Authority Audit framework, ensuring Coverholders and Delegated Claims Administrators (DCAs) are operating effectively and in line with TMK requirements, regulatory expectations and market standards. The role plays an important part in strengthening oversight, managing audit outcomes and supporting robust delegated authority governance across the business.

Key responsibilities include:

• Supporting the Audit Manager with the annual and quarterly audit scheduling and review process.
• Analysing and processing Coverholder and DCA audit reports, identifying issues and ensuring appropriate follow-up and escalation.
• Liaising with business stakeholders and market partners to determine and implement appropriate actions arising from audit findings.
• Scoping Coverholder and DCA audits on a quarterly and ad hoc basis.
• Ensuring delegated authority audit data is maintained accurately and in a timely manner.
• Producing exception reporting and management information as required.
• Assisting with the management of TMK's auditor panel and supporting the selection of new audit providers.
• Promoting effective operational risk management by identifying, reporting and managing risks in accordance with TMK procedures.
• Representing TMK on Lloyd's and other market forums where appropriate.
• Providing support and cover for other Audit Analysts as required.

What we're looking for:

• Good knowledge of the Lloyd's market, Binding Authorities and Coverholder arrangements.
• Understanding of delegated authority regulatory requirements, including Conduct Risk, Consumer Duty, Compliance and Financial Crime considerations.
• Strong analytical skills with the ability to review audit results and identify key risks and trends.
• Excellent organisational and administrative skills with strong attention to detail.
• Proficiency in Microsoft Excel and Word.
• Strong written and verbal communication skills with the ability to build effective stakeholder relationships.
• A proactive and adaptable approach, with the ability to manage multiple priorities and work collaboratively across teams.

Why join TMK?

This is an excellent opportunity to develop your expertise in delegated authority oversight within a leading Lloyd's insurer. You'll work closely with underwriting, compliance and delegated authority stakeholders across the business, helping to ensure effective governance and oversight of TMK's Coverholder and DCA arrangements. You'll join a collaborative and supportive environment where you'll gain exposure to a broad range of delegated authority activities while contributing to the continuous improvement of TMK's audit framework and risk management practices.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to [email protected] in confidence, to discuss any specific assistance or requirements that you have.

If you encounter difficulties submitting your application, please email [email protected].

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