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Digitain

Senior Business Data Analyst

Reposted 25 Days Ago
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In-Office
Yerevan
Senior level
In-Office
Yerevan
Senior level
Lead partner performance analytics for iGaming, designing KPI frameworks, dashboards, and predictive models. Provide root-cause analysis, ROI measurement for campaigns, strategic recommendations to senior stakeholders, and mentor junior analysts.
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Description

We are seeking an experienced Senior Business Data Analyst to lead analytical initiatives within our Partner Performance Analytics Team.

This role plays a critical part in driving partner success through advanced business analysis, strategic recommendations, performance optimization, and cross-functional collaboration.
The successful candidate will act as a trusted business partner for senior stakeholders, helping shape strategic decisions through data-driven insights and deep understanding of the iGaming business ecosystem.
 
Responsibilities

  • Lead analysis of partner performance, profitability, retention, and business growth opportunities
  • Own and continuously improve the analytical framework used to evaluate partner success
  • Analyze the effectiveness and ROI of bonus campaigns, promotional mechanics, loyalty initiatives, and retention activities
  • Identify business risks, performance bottlenecks, and emerging trends across partner portfolios
  • Deliver strategic recommendations that improve partner engagement, player value, retention, and profitability
  • Design and develop advanced dashboards, KPI frameworks, and performance monitoring systems
  • Conduct deep-dive investigations into business issues and provide root-cause analysis
  • Support senior management with decision-making through analytical insights and business cases
  • Mentor junior analysts and contribute to the development of analytical standards within the team

Requirements

  • 4+ years of experience in Business Analytics, Commercial Analytics, Business Intelligence, Performance Analytics, or related fields
  • Strong experience within iGaming, Sportsbook, Online Casino, or Retention Analytics environments
  • Advanced SQL expertise
  • Advanced proficiency in Power BI
  • Strong experience with KPI design, performance measurement, forecasting, and business performance management
  • Proven ability to transform analytical findings into strategic business recommendations
  • Experience working directly with senior stakeholders and decision-makers
  • Strong understanding of business drivers, profitability metrics, and customer lifecycle analytics
  • Upper-Intermediate or higher English level
  • Deep understanding of iGaming KPIs including GGR, NGR, Bonus Cost, Retention, Churn, ARPU, ARPPU, LTV, CPA, ROI, and Player Segmentation
  • Experience with predictive analytics, forecasting, and statistical modeling
  • Knowledge of Python is a plus
  • Experience leading analytical initiatives or mentoring analysts
  • Excellent communication and presentation skills
  • Ability to explain complex analytical findings to non-technical audiences
  • Ability to challenge assumptions and drive data-driven decision-making
  • Strong business partnering mindset

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