Second Line Assurance Manager

About DUAL

Founded in 1998, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies with US$3.5 of GWP.

DUAL is part of Howden, an international insurance group with employee ownership at its heart. The Group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 18,000 people handling US$38bn of premium on behalf of clients.

• People: 1700

• Countries: 21

Role overview

We’re looking for an experienced Second Line Assurance professional to join a busy, fast-paced Second Line Assurance team.

The job holder will report to the Head of Second Line Assurance and will work closely with the Compliance Monitoring Manager, the Risk and Compliance team as well as with members of senior management across DUAL UK.

The job holder will be responsible for planning, communicating, executing and reporting results in relation to a programme of controls testing, providing assurance to management that controls are designed appropriately and are operating effectively. Experience in planning and performing control assessments and using a variety of testing approaches is essential.

The job holder will need excellent organisation skills in order to deliver against an ambitious plan and great written communication skills in order to prepare impactful reports which drive action where needed.

The role will work alongside the various DUAL operational business units, as well as with its more centralised control functions such as Risk. Reporting of results will be to business line management as well as DUAL UK’s Executive Committee and to the Board. Experience of writing concise and insightful reports and performing data analysis will be essential.

The job holder will need to be able to work collaboratively and professionally with colleagues across a variety of business areas and be confident in working with colleagues from a variety of business areas and across all levels of seniority.

Role responsibilities

• Working with the Head of Second Line Assurance to devise the risk-based annual Second Line Assurance annual plan for approval by the Board, with reference to DUAL UK’s risk and control framework.
• To execute the Second Line Assurance plan, including planning reviews, conducting testing, analysing results and drawing conclusions.
• To make recommendations for improvements in controls.
• To prepare clear reporting of testing results for management and summary reporting of results for the CRO.
• To work as part of a team, sharing practices and insights across the team.
• To coordinate the annual Second Line Assurance risk assessment.
• To establish value-adding relationships with risk & controls owners across DUAL.

Key requirements

• 3 years' experience of performing end-to-end deep-dive reviews and control testing within a financial services environment, preferably insurance.
• Relevant compliance or audit qualification.
• Ability to interpret regulatory requirements and translate them into a practical test plan.
• Self-motivated to complete testing efficiently, accurately and to schedule.
• Great interpersonal and influencing skills as you'll be working with many different teams within DUAL UK.
• Ability to analyse data and draw meaningful conclusions from testing.
• Ability to write coherent and insightful reporting, focusing on the 'so what' of test outcomes.
• Confidence to make recommendations for improvements in controls environment.
• Collaborative, knowledgeable and approachable.
• Excellent communication skills, both verbal and written.
• This role may also be suitable for candidates that have an internal audit background.

What do we offer in return?

A career that you define. At DUAL, we value diversity – there is no one DUAL type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at DUAL to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent