Jobs at Howden Re

Leads and optimizes the Legal Operations function, including legal panel governance, pricing strategy, tenders, reporting, legal technology, process improvement, AI innovation, and stakeholder management. Acts as deputy to the Group Head of Legal Operations, oversees strategic initiatives, develops dashboards and operational insights, improves workflows, and supports technology-enabled efficiency across the legal function.

Serves as the first point of contact for office visitors, providing professional reception and customer service. Responsibilities include managing reception desks, meeting rooms, hospitality coordination, couriers, visitor passes, switchboard calls, facilities communications, audits, and reception-area standards. The role requires administrative ability, strong communication, multitasking, Microsoft Office knowledge, Fire Marshal training, and a polished professional manner.

Drive change management for Howden’s global Workday Financials transformation. Responsibilities include change planning, stakeholder engagement, impact assessment, business readiness, communications, training coordination, adoption reporting, KPI tracking, dependency management, and post-go-live hypercare. The role works with programme teams, PMO, communications, training specialists, local teams, and senior stakeholders to support successful implementation across global business units, with travel particularly in Europe.

Provides food, beverage, and hospitality service, including setup, stocking, basic food preparation, cleaning, customer care, complaint handling, and support for daily catering operations. Maintains service standards, follows COSHH cleaning procedures, coordinates with clients and hospitality teams, and ensures customer requirements are met efficiently during busy periods.

Oversee daily operations and technology-led transformation across strategic programs. Lead data remediation, governance, quality, and maintenance across platforms; drive process improvement and automation; manage systems and data workstreams through migrations, acquisitions, and upgrades; support resource planning and operational reporting using dashboards; and translate technical requirements for business and technology stakeholders. Build leadership capability while coordinating cross-functional delivery and ensuring secure, compliant, reliable processes and data.

Leads post-placement processing across Bowood & Programs, overseeing premium, claims, and bordereau transactions. Manages onshore and offshore teams, service delivery, operational risk, governance, quality assurance, compliance, and stakeholder relationships. Drives process standardization, resilience, automation, digitization, workflow improvements, and technology implementation while providing operational insights and leadership for strategic business initiatives.

Build relationships with insurance clients, understand their unique requirements, solve problems, and recommend tailored insurance solutions. The role includes client conversations, sales and business development, with full on-the-job training, coaching, and support toward industry-recognized qualifications. Success requires ambition, an entrepreneurial mindset, strong communication, listening, relationship-building, and problem-solving skills.

Provides first-line HR support across the employee lifecycle, including onboarding, changes, leave, offboarding, payroll administration, employee queries, HR data management, Workday reporting, and confidential information handling. Supports employee relations, talent acquisition, compensation, performance, development, and engagement processes. Partners with HR Business Partners and Centres of Excellence to improve HR processes, automation, data accuracy, and employee experience.

Owns technical governance for AI tools and platforms across Howden. Leads architecture reviews, security documentation, vendor and tooling assessments, and technical oversight of internal and third-party AI delivery. Establishes standards for agent development, retrieval, prompt engineering, and evaluation while supporting divisional AI teams. Acts as a technical partner to the Head of AI, ensuring quality, security, intellectual property protection, and development of internal AI capability.

Provide insurance advice to consumer and small commercial clients, build relationships, identify needs, create tailored insurance solutions, complete industry qualifications, and develop business via sales and client service with on-the-job training and coaching.

Provides administrative and personal assistant support to the Group HR Leadership Team, including diary and meeting management, international travel bookings, event coordination, document preparation, invoicing, expenses, and confidential information handling. The role requires excellent organisation, communication, prioritisation, discretion, time management, Microsoft Office skills, and the ability to work independently in a hybrid London-based environment.

Lead architecture and governance for Howden Group's Digital Backbone: design and deliver enterprise-scale APIs and integrations (Azure-based), drive API-first and APIOps adoption, maintain architecture artefacts, run governance forums, perform vendor due diligence, evangelise platform capabilities, mentor teams, and continuously optimise integration tooling for security, observability, scalability and self-service.

Provide holistic financial planning and wealth management advice across investments, pensions, protection and tax-efficient strategies. Build and maintain client relationships, conduct reviews, ensure FCA compliance, identify growth opportunities, develop introducer relationships, and supervise, coach and support a defined group of wealth advisers while contributing to training and risk-management activities.

Support the HR Business Partner to deliver commercial HR services across Central Functions, Private Clients and Tech. Provide day-to-day HR support, assist recruitment, onboarding, performance and talent management, coordinate change activity, liaise with Centres of Expertise, administer rewards processes, analyse HR data, and act as a contact for employee relations and lifecycle matters.

Manage legal entity financial reporting for approximately 25 holding and treasury companies, including month-end close, reconciliations, statutory accounts, audits, budgeting, forecasting, and technical accounting. Lead and develop a team of accountants, improve reporting processes, and coordinate cross-functional initiatives involving treasury, M&A, restructurings, valuations, and accounting policies. The role requires strong IFRS and UK GAAP expertise, knowledge of financial instruments and intercompany transactions, and experience with statutory reporting.

The Claims Manager oversees a team in the Claims Division, implementing strategies, enhancing service delivery, and ensuring team performance. Responsibilities include team leadership, fostering a positive culture, and managing client complaints.

Lead and resolve complex liability (and some property/personal accident) claims for sports clients, liaising with insurers and third parties, preparing documentation, negotiating settlements, supervising delegated authority, mentoring juniors, ensuring regulatory and company compliance, and contributing to internal projects and client relationship management.

Manage the effectiveness of delegated underwriting operations, ensuring binder governance, FCA compliance, bordereaux accuracy, claims and finance reconciliation, supplier and system change management, and cross-functional coordination with underwriting, finance, compliance and capacity providers.

Sell commercial insurance to B2B clients by prospecting, building relationships, and winning new business. Develop market presence via networking, marketing and community engagement, provide consultative advice on products and solutions, and work with the Branch Manager to meet branch objectives.

Manage complex property, liability and business interruption claims for renewable energy, provide technical oversight and mentoring, engage clients/brokers/insurers, negotiate resolutions, ensure compliant processes and reporting, and drive operational improvements.