Group Underwriting Insights Partner

About DUAL

Founded in 1998, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies with US$3.5 of GWP.

DUAL is part of Howden, an international insurance group with employee ownership at its heart. The Group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 18,000 people handling US$38bn of premium on behalf of clients.

• People: 1700

• Countries: 21

We are looking for an experienced candidate, with a strong knowledge of underwriting performance analytics, and a passion for delivering strategically impactful business insights.

Compelling opportunity within an energetic, fast paced, and collaborative team with real influence across a truly global organisation.

Full time position: 5 days a week (Hybrid working)

Role overview

DUAL is a different kind of underwriting business. That’s not just something we like to say – our unique entrepreneurial spirit is fundamental to our approach and make us a natural home for the brightest minds. It’s how we have become one of the world’s largest international MGA, operating in 21 countries and providing over 70 products. Our stated vision to be the world’s best underwriting business.

The role sits within the DUAL Group Underwriting team, who’s stated vision is to deliver best in market underwriting performance, driven by market leading underwriting capabilities & insights.

Working directly with a range of senior stakeholders at both DUAL Group and Regional levels, the successful candidate will support the delivery of meaningful insights, through globally consistent standards of underwriting performance analytics and reporting.

Role responsibilities

• Supporting the Group Head of Underwriting Analytics and Group Head of Underwriting with the development of globally consistent standards of underwriting analytics and reporting, facilitating transparency and comparability of performance across DUAL Group.
• Managing the production of regular and ad hoc reports that enable monitoring of product performance across DUAL Group and highlighting areas that require further investigation.
• Collaborative engagement with key business stakeholders across DUAL Group including, but not limited to, Underwriting, Actuarial, Finance & Risk, to help define underwriting performance metrics and track them regularly.
• Working with a variety of datasets across different domains. Proven ability to rapidly understand the commercial and business context when working with new data and domains.
• Supporting regional teams with the regular production of historical and forecast underwriting performance metrics, aligned with existing planning processes.
• Working with Power BI Developers to design dashboards and reports that allow management to slice and dice across the business and rapidly assess the impact of ‘as-if’ scenarios.
• Implementing insights that allow DUAL to monitor and optimise relationships with all parties involved in the underwriting value chain, e.g. brokers, capacity providers.
• Coordinating reporting requests across regional underwriting performance teams; consolidating metrics to form a Group-wide view of underwriting performance.
• Facilitating underwriting data requests from external stakeholders such as investors.
• Horizon scanning for next-generation analytical capabilities that could offer DUAL a commercial advantage.

Key requirements

• Strong understanding of data analytics and KPIs used to manage underwriting performance in a multi-national insurance company.
• Knowledge of underwriting processes and pricing models in speciality markets.
• At least 5 years (re)insurance experience, with time spent within an analytical function (e.g. actuarial, portfolio management, catastrophe modelling, financial analysis).
• Demonstrable track record delivering impactful insights to senior underwriting stakeholders.
• Strong interpersonal and people management skills, with the ability to effectively communicate and present solutions to senior stakeholders.
• Consultative and collaborative style - actively listens to the views of colleagues, but also has the strength of character to challenge where required.
• Adept user of Microsoft Office suite. Strong SQL and Excel (including VBA) skills. Familiarity with Power BI and one or more coding language an advantage.
• An appreciation of key actuarial processes including reserving, rate change and premium adequacy analysis.
• Strong commercial acumen and stays abreast with current issues affecting the industry.
• Pragmatic – able to translate data analytics to business stakeholders and strong at identifying solutions and / or solving problems.
• A keen eye for detail and ability to consistency deliver high accuracy work in a timely manner. Can sense check data from regional teams, working with colleagues to investigate and resolve potential issues.
• Highly organised, with good planning, prioritisation and time management skills.

What do we offer in return?

Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our culture: People First

Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Diversity & Inclusion

At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

What do we offer in return?

A career that you define. At DUAL, we value diversity – there is no one DUAL type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at DUAL to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent