Richemont Logo

Richemont

Sales Associate - Harrods

Posted 4 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Entry level
In-Office
London, Greater London, England, GBR
Entry level
Front-line sales associate responsible for maximizing luxury jewellery sales and delivering exceptional client experiences. Build and maintain clientele, attend community events, manage in-store displays and nightly safekeeping, follow after-sales/repair processes, and uphold company policies and store aesthetics.
The summary above was generated by AI

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

What are we expecting from you?

As a front line representative of our high jewellery maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces.

You will also be accountable for ensuring each client receives an exceptional experience in line with our Van Cleef & Arpels values.

  • Achieve present sales objectives and targets

  • Develop network and clientele

  • Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events

  • Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly

  • Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish

  • Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.

  • Educate clients on Van Clef & Arpels' quality standards and product line

  • Maintain the aesthetic quality of the store

Are you a good match?

  • Previous experience in selling fine jewellery or high-end luxury product is preferred

  • Strong understanding of clienteling

  • Excellent computer skills

  • Strong attention to detail with the ability to handle multiple tasks simultaneously

  • Ability to establish and maintain effective relationships with customers and gain their trust and respect

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.

The recruitment process...

Send your application online.

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.

Similar Jobs

14 Days Ago
In-Office
London, Greater London, England, GBR
Junior
Junior
Fashion
Provide high-quality, courteous sales service in a luxury kidswear boutique: guide customers through collections, manage fittings and transactions, maintain visual displays, assist with warehouse/inventory, and uphold brand presentation and product knowledge.
3 Days Ago
In-Office
London City, Greater London, England, GBR
Junior
Junior
eCommerce • Fashion • Retail
As a Sales Associate, you will drive sales, build customer relationships, engage with clients, maintain store standards, and operate the POS system effectively.
Top Skills: Email Communication ToolsExcelMicrosoft WordPos Systems
Senior level
Financial Services
Partner with clients to deliver electronic equities trading solutions, grow market share, strengthen relationships with quantitative/systematic clients, collaborate across teams to align execution channels, mitigate operational risk, and generate strategic ideas to expand the business.
Top Skills: AlgorithmsExchange Liquidity SchemesExchange TariffsLatency-Sensitive TradingQuantitative Execution ChannelsSmart Order Routing

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account