Jobs at Richemont

Diagnose, repair, overhaul, and service watches, including part services, complete services, and case preparation. Perform personal quality control before final inspection, report technical issues to supervisors, provide feedback to brand headquarters, and maintain watchmaking tools, testing equipment, workspace cleanliness, and repair quality standards.

Welcome boutique customers, deliver personalized luxury retail experiences, sell premium pre-owned watches, manage appointments and online inquiries, maintain client relationships, pursue leads, achieve sales KPIs, complete sales administration, and follow product security procedures. The role requires strong communication, organization, customer service, teamwork, and willingness to learn watch products and brands.

Supports the Talent Acquisition team with recruitment administration, interview scheduling, candidate communication, ATS management, reporting, assessment centre coordination, talent pool maintenance, and recruitment events. The intern helps deliver a strong candidate experience while contributing to market insights, data analytics, and ad hoc talent projects in a confidential, fast-paced environment.

Represent Cartier at Harrods by delivering exceptional luxury client experiences, developing client relationships and loyalty, achieving individual and boutique sales targets, conducting CRM activities, and supporting boutique operations. Responsibilities include after-sales support, stock inventories, visual merchandising compliance, opening and closing activities, administrative duties, and participation in client events and special projects.

Represent ALAÏA in Harrods by delivering exceptional luxury client experiences, achieving boutique sales targets, developing client relationships and portfolios, supporting events and daily boutique operations, maintaining visual merchandising standards, and demonstrating strong product knowledge and brand presentation.

Serve as an ALAÏA brand ambassador in Harrods, delivering exceptional luxury fashion client service and achieving boutique sales targets. Build and manage client portfolios, drive cross-selling and loyalty, conduct follow-up, support client events, and resolve issues. Maintain product knowledge, visual merchandising, boutique standards, cash desk operations, inventory activities, pre-orders, and security procedures while collaborating effectively with the team.

Diagnose, repair, overhaul, and service watches, including part and complete services, case preparation, quality checks, technical issue reporting, and feedback to brand headquarters. The role also requires maintaining watchmaking tools, testing equipment, and a clean personal workspace.

Welcome and advise luxury leather goods customers, build lasting client relationships, achieve sales targets, manage and replenish stock, uphold visual merchandising and brand standards, and provide feedback on customer profiles and product performance.

Collaborate with Data, Technology, and Business teams to solve business problems through data. Translate requirements into scalable data models, build dbt transformations in BigQuery, and deliver reports, KPIs, dashboards, and self-service data products. Maintain data quality, documentation, version control, and CI/CD practices while communicating insights to technical and non-technical stakeholders. Support peer reviews, knowledge sharing, mentoring, and data-driven business recommendations.

Serve as an ambassador for the Maison by delivering exceptional customer service, building long-term client relationships, meeting CRM and sales KPIs, using omnichannel tools, supporting store operations and after-sales service, and maintaining boutique standards and inventory processes.

Lead IT strategy and execution for an assigned organizational scope, aligning technology with business objectives. Establish architectural standards across applications, data, integration, infrastructure, security, and business domains. Manage strategic plans, budgets, resources, programs, stakeholders, performance, organizational design, and talent development. Advise senior and C-suite leaders while strengthening technology resilience, scalability, security, agility, and operational continuity across complex or global environments.

Produce high-quality small leather goods, bags, gift items and luggage using handmade techniques. Support pattern creation, mock-ups, prototypes, specification sheets, bespoke development, and general bench work (cutting, skiving, sewing, finishing, metal fittings, foil blocking). Ensure products meet dunhill standards, manage time with the Manufacturing Manager, assist team members, provide training, and maintain a safe working environment.

Lead the concept, design, and development of luxury soft accessories and seasonal print, textile, and embroidery collections. Create research, colour palettes, mood boards, patterns, and material concepts aligned with the Maison’s English luxury aesthetic. Manage collections from initial concept through sampling, approval, and production while collaborating with creative, fabric, product development, merchandising, technical teams, and suppliers. Support presentations, showroom curation, styling, VIP commissions, and responsible sample-budget management.

Produce bespoke Purdey shotguns and rifles through craftsmanship and machining processes while meeting quality, cost, schedule, and safety standards. Support CAD/CAM development, tooling and process improvements, equipment maintenance, production planning, continuous improvement, and intellectual property protection. Collaborate with craft managers and factory teams, explain processes to customers and visitors, and help maintain the company’s high standards of workmanship.

Provide personalized luxury client service and drive sales through clienteling, relationship building, networking, tailored product presentations, and contract negotiation. Manage customer accounts, pricing and terms, business metrics, CRM improvements, partner compliance, product education, and boutique operations including timepiece setup, reporting, and inventories. Requires strong luxury retail experience, watchmaking knowledge, attention to detail, and proactive relationship management skills.

Drive luxury boutique sales, achieve store targets, build and maintain international client relationships, deliver exceptional service, develop client portfolios, support events and visual merchandising, manage cashier and deposit duties, maintain product knowledge, and uphold ALAÏA brand, grooming, security, and boutique standards.

Provide operational security support across Richemont UK: conduct site inspections and risk assessments, enforce security directives, manage event and photoshoot security, liaise with vendors and police, deliver training, support the Security Service Centre, and develop security procedures and KPIs for retail, corporate and logistics sites.

Front-line sales associate responsible for maximizing luxury jewellery sales and delivering exceptional client experiences. Build and maintain clientele, attend community events, manage in-store displays and nightly safekeeping, follow after-sales/repair processes, and uphold company policies and store aesthetics.

Act as a Chloe ambassador delivering exceptional customer service, build long-term client relationships, meet sales and CRM targets using omnichannel tools, maintain immaculate store presentation and support after-sales. Participate in trainings and commercial activities, capture client data, and follow Richemont policies and standards.

Create on-brand visual assets for Laureus and Richemont events and communications, including branding, signage, large-format print, social media, presentations, and supplier coordination across multiple projects and channels.