Jobs at Richemont

Act as a Chloe ambassador delivering exceptional customer service, build long-term client relationships, meet sales and CRM targets using omnichannel tools, maintain immaculate store presentation and support after-sales. Participate in trainings and commercial activities, capture client data, and follow Richemont policies and standards.

Manage spare parts, repairs, orders, deliveries, matching activities, and workshop kit boxes for Richemont watch maisons. Maintain accurate SAP workflows, update kit box layouts, monitor inventory and consumables, maintain the work area, and produce daily reports with follow-up actions. Success requires organization, analytical thinking, attention to detail, problem-solving, teamwork, customer focus, and the ability to work efficiently under pressure. Supply chain or customer service experience, watchmaking or jewelry knowledge, SAP, and Excel experience are desirable.

Design, develop, and maintain secure, scalable web applications across front-end and back-end systems. Collaborate with engineering and design teams to deliver features, integrate AWS cloud services and messaging APIs, implement security and data protection, and manage code through Git and Visual Studio Team Services. Apply Agile Kanban practices, testing, TDD, SOLID principles, and design patterns while gathering requirements and communicating technical solutions to stakeholders.

Develop and protect dunhill’s global brand voice through refined copy across campaigns, digital, retail, events, PR, and internal communications. Translate product and creative briefs into compelling luxury narratives, maintain editorial guidelines, proofread content, support regional adaptations, integrate SEO, and collaborate with global marketing, creative, merchandising, and communications teams while managing multiple deadlines.

Collaborate with Data, Technology, and Business teams to solve business problems through data. Translate requirements into scalable data models, build dbt transformations in BigQuery, and deliver reports, KPIs, dashboards, and self-service data products. Maintain data quality, documentation, version control, and CI/CD practices while communicating insights to technical and non-technical stakeholders. Support peer reviews, knowledge sharing, mentoring, and data-driven business recommendations.

Lead IT strategy and execution for an assigned organizational scope, aligning technology with business objectives. Establish architectural standards across applications, data, integration, infrastructure, security, and business domains. Manage strategic plans, budgets, resources, programs, stakeholders, performance, organizational design, and talent development. Advise senior and C-suite leaders while strengthening technology resilience, scalability, security, agility, and operational continuity across complex or global environments.

Front-line sales associate responsible for maximizing luxury jewellery sales and delivering exceptional client experiences. Build and maintain clientele, attend community events, manage in-store displays and nightly safekeeping, follow after-sales/repair processes, and uphold company policies and store aesthetics.

Create on-brand visual assets for Laureus and Richemont events and communications, including branding, signage, large-format print, social media, presentations, and supplier coordination across multiple projects and channels.

Lead concept and development of the Ready-to-Wear and Made-to-Measure tailoring collections. Drive seasonal research, fabric selection, design, fittings, technical specifications, supplier collaboration, presentations, showroom curation, styling support, and sample budget stewardship to uphold the Maison's English luxury tailoring heritage.

Drive sales and client acquisition within the Alfred Dunhill concession at Harrods by delivering exceptional luxury retail service, meeting KPIs, managing stock and merchandising, coordinating events and promotions, using POS/CRM and inventory systems, handling complaints and security/compliance tasks, and maintaining strong internal and client communication.