Jobs at Richemont

Lead the concept, design, and development of luxury soft accessories and seasonal print, textile, and embroidery collections. Create research, colour palettes, mood boards, patterns, and material concepts aligned with the Maison’s English luxury aesthetic. Manage collections from initial concept through sampling, approval, and production while collaborating with creative, fabric, product development, merchandising, technical teams, and suppliers. Support presentations, showroom curation, styling, VIP commissions, and responsible sample-budget management.

Analyzes commercial and boutique operations to identify business opportunities, improve efficiency, and increase team productivity. Gathers and validates business and process requirements, documents current and future workflows, develops testing criteria, supports feasibility studies, and contributes to business cases. The role also evaluates application improvements, maintains technical documentation, supports data integrity, monitors industry developments, and coordinates limited work across teams.

Provides administrative, procurement, and accounts support for a manufacturing division. Responsibilities include processing purchase orders, reconciling invoices, liaising with vendors, monitoring inventory, tracking deliveries, managing timesheets and payroll paperwork, entering hours into ERP and accounting systems, coordinating shipments, and supporting production reporting and meetings.

Welcomes and advises boutique clients while delivering exceptional service and building long-term relationships. Manages clienteling, CRM activities, personalized outreach, client data, sales targets, KPIs, and omnichannel services. Supports trainings, commercial initiatives, store presentation, back-of-house standards, inventories, repairs, and after-sales service while following company policies.

Produce bespoke Purdey shotguns and rifles through craftsmanship and machining processes while meeting quality, cost, schedule, and safety standards. Support CAD/CAM development, tooling and process improvements, equipment maintenance, production planning, continuous improvement, and intellectual property protection. Collaborate with craft managers and factory teams, explain processes to customers and visitors, and help maintain the company’s high standards of workmanship.

Provide personalized luxury client service and drive sales through clienteling, relationship building, networking, tailored product presentations, and contract negotiation. Manage customer accounts, pricing and terms, business metrics, CRM improvements, partner compliance, product education, and boutique operations including timepiece setup, reporting, and inventories. Requires strong luxury retail experience, watchmaking knowledge, attention to detail, and proactive relationship management skills.

Drive luxury boutique sales, achieve store targets, build and maintain international client relationships, deliver exceptional service, develop client portfolios, support events and visual merchandising, manage cashier and deposit duties, maintain product knowledge, and uphold ALAÏA brand, grooming, security, and boutique standards.

Welcome and advise luxury leather goods customers, build lasting client relationships, achieve sales targets, manage and replenish stock, uphold visual merchandising and brand standards, and provide feedback on customer profiles and product performance.

Provide operational security support across Richemont UK: conduct site inspections and risk assessments, enforce security directives, manage event and photoshoot security, liaise with vendors and police, deliver training, support the Security Service Centre, and develop security procedures and KPIs for retail, corporate and logistics sites.

Lead and manage all physical security activities across Richemont UK, including policy alignment, retail and site security, incident and investigations management, vendor oversight, executive protection, security for new builds and events, team leadership, training, compliance audits, and budget management to mitigate risks and ensure adherence to Group directives and local regulations.

Serve as a boutique ambassador delivering exceptional one-to-one customer service and luxury watch sales. Greet guests, manage appointments and online enquiries, chase leads, meet KPIs and sales targets, maintain client relationships, follow security procedures, and perform sales administration while learning product knowledge and supporting the team.

Front-line sales associate responsible for maximizing luxury jewellery sales and delivering exceptional client experiences. Build and maintain clientele, attend community events, manage in-store displays and nightly safekeeping, follow after-sales/repair processes, and uphold company policies and store aesthetics.

Support senior designers and the Art Department to produce high-quality print and digital assets for campaigns, packaging, events, and in-store. Ensure brand consistency, prepare final artwork for production, manage asset libraries, contribute creative ideas, and stay current on luxury design and menswear trends.

Design, build, and maintain scalable web applications and end-to-end test automation (Playwright). Improve test coverage, apply TDD and SOLID principles, integrate tests into CI/CD, and collaborate with engineers, designers, and stakeholders to raise code quality and testing standards.

Act as a Chloe ambassador delivering exceptional customer service, build long-term client relationships, meet sales and CRM targets using omnichannel tools, maintain immaculate store presentation and support after-sales. Participate in trainings and commercial activities, capture client data, and follow Richemont policies and standards.

Serve as an ambassador for the Maison by delivering exceptional customer service, building long-term client relationships, meeting CRM and sales KPIs, using omnichannel tools, supporting store operations and after-sales service, and maintaining boutique standards and inventory processes.

Create on-brand visual assets for Laureus and Richemont events and communications, including branding, signage, large-format print, social media, presentations, and supplier coordination across multiple projects and channels.

Ensure data consistency between ERPs and reporting platforms, investigate and resolve interface failures, automate reconciliations, and maintain documentation. Own key cost items across six international entities, perform monthly variance analysis, reporting, accruals and reconciliations, and develop cost estimations for budget and forecast cycles.

Lead in-house styling to shape Dunhill's brand aesthetic across e-commerce, marketing, training, and visual merchandising. Support shoots, build outfits, develop training materials and VM directives, style showrooms and mannequins, and collaborate with cross-functional teams to ensure consistent global retail presentation.

Lead concept and development of the Ready-to-Wear and Made-to-Measure tailoring collections. Drive seasonal research, fabric selection, design, fittings, technical specifications, supplier collaboration, presentations, showroom curation, styling support, and sample budget stewardship to uphold the Maison's English luxury tailoring heritage.