Jobs at Richemont

Serve as a boutique ambassador delivering exceptional one-to-one customer service and luxury watch sales. Greet guests, manage appointments and online enquiries, chase leads, meet KPIs and sales targets, maintain client relationships, follow security procedures, and perform sales administration while learning product knowledge and supporting the team.

Front-line sales associate responsible for maximizing luxury jewellery sales and delivering exceptional client experiences. Build and maintain clientele, attend community events, manage in-store displays and nightly safekeeping, follow after-sales/repair processes, and uphold company policies and store aesthetics.

Support senior designers and the Art Department to produce high-quality print and digital assets for campaigns, packaging, events, and in-store. Ensure brand consistency, prepare final artwork for production, manage asset libraries, contribute creative ideas, and stay current on luxury design and menswear trends.

Manage a sales channel and develop channel strategies to meet sales targets. Build and maintain high-value client relationships, configure complex product solutions, negotiate contracts and pricing, oversee CRM and compliance for partners, train staff, support boutique operations, and act as a subject matter expert while supervising junior colleagues.

Design, build, and maintain scalable web applications and end-to-end test automation (Playwright). Improve test coverage, apply TDD and SOLID principles, integrate tests into CI/CD, and collaborate with engineers, designers, and stakeholders to raise code quality and testing standards.

Serve as a boutique ambassador delivering exceptional luxury client experiences, meet individual and store sales targets, develop client relationships and portfolio, execute CRM and events, support boutique operations, inventory, visual merchandising, and assist with administrative and special projects.

Act as a Chloe ambassador delivering exceptional customer service, build long-term client relationships, meet sales and CRM targets using omnichannel tools, maintain immaculate store presentation and support after-sales. Participate in trainings and commercial activities, capture client data, and follow Richemont policies and standards.

Serve as an ambassador for the Maison by delivering exceptional customer service, building long-term client relationships, meeting CRM and sales KPIs, using omnichannel tools, supporting store operations and after-sales service, and maintaining boutique standards and inventory processes.

Create on-brand visual assets for Laureus and Richemont events and communications, including branding, signage, large-format print, social media, presentations, and supplier coordination across multiple projects and channels.

Ensure data consistency between ERPs and reporting platforms, investigate and resolve interface failures, automate reconciliations, and maintain documentation. Own key cost items across six international entities, perform monthly variance analysis, reporting, accruals and reconciliations, and develop cost estimations for budget and forecast cycles.

Partner with operations, servicing and logistics to perform FP&A: inventory valuation and reconciliation, standard costing and variance analysis, KPI reporting, accruals, process improvement, automation of recurring analysis, and identification of cost-saving opportunities to drive operational performance.

Lead in-house styling to shape Dunhill's brand aesthetic across e-commerce, marketing, training, and visual merchandising. Support shoots, build outfits, develop training materials and VM directives, style showrooms and mannequins, and collaborate with cross-functional teams to ensure consistent global retail presentation.

Lead concept and development of the Ready-to-Wear and Made-to-Measure tailoring collections. Drive seasonal research, fabric selection, design, fittings, technical specifications, supplier collaboration, presentations, showroom curation, styling support, and sample budget stewardship to uphold the Maison's English luxury tailoring heritage.

Drive commercial excellence for Piaget UK by analysing sales, preparing forecasts and reports, supporting commercial strategy and distribution planning, managing CRM (Salesforce) and client development, overseeing boutique operations and merchandising, and building wholesale partner relationships to maximise sales and loyalty.

Drive consistent, high-quality visual merchandising across UK & Ireland retail and wholesale channels. Plan and coordinate window campaigns, product launches, events and store openings; enforce VM guidelines; perform field visits and photo reviews; coach store teams; manage POSM and warehouse inventory, track orders/deliveries; handle VM budgeting, POs and invoicing; develop and deliver VM training; monitor competitors and best practices.

Support planning, execution, optimization and reporting of local paid media campaigns. Manage assets, validate tracking, monitor performance, coordinate media and production agencies, oversee budgeting and invoicing (SAP), and surface insights to improve future media planning while ensuring compliance with global guidelines.

Support wholesale and in-house accounts through accurate order processing, tracking deliveries and returns, managing showroom and samples, assisting sales appointments and campaigns, and coordinating with customer service, logistics, planning and finance.

Lead brand and editorial copywriting for a luxury menswear Maison. Define and protect tone of voice, create on-brand copy across campaigns, digital, retail, PR, and internal channels; translate product briefs into compelling narratives; develop tone guides; edit and proofread agency and regional content; support global adaptation and SEO integration while managing multiple deadlines.

Support the Senior HR & Talent Business Partner in delivering end-to-end HR activities across the commercial organisation, including recruitment, onboarding, performance and talent management, employee relations, HR projects, data analysis, compensation administration, stakeholder coaching, and collaboration with centres of excellence to align people initiatives with strategic objectives.

Assist clients on the boutique floor selling clothing and accessories, deliver exceptional service, maintain client relationships and CRM records, support inventory, process online orders and returns, and help meet sales targets.