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Circle Health Group

Quality Lead

Posted 5 Days Ago
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In-Office
Aylesford, Tonbridge and Malling, Kent, England, GBR
Entry level
In-Office
Aylesford, Tonbridge and Malling, Kent, England, GBR
Entry level
Leads quality operations within a sterile services and decontamination unit, ensuring compliance, audit completion, accurate documentation, and timely resolution of non-conformances and service failures. Supervises staff across sterile processing, delivery, and administration; supports decontamination, assembly, packing, sterilization, and equipment delivery. Conducts root cause analysis, implements corrective actions, maintains quality systems, and provides guidance on healthcare, medical device, and decontamination compliance requirements.
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Quality Lead
Circle Decontamination - Aylesford
37.5 Hours & Permanent
Salary: Up to £37,547.28 per year (depending on level of experience, training and qualification)

Circle Health Group Decontamination is responsible for the provision of sterile equipment and instrumentation for use in surgical and interventional procedures in hospitals across England and Glasgow. The unit operates 24 hours a day/7 days a week with rotating shifts covering days and nights as required.

We have an opportunity for a Quality Lead to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

  • You work as part of the CHG Decontamination Team with complete customer focus to ensure the sterile services unit is producing only the highest quality product at all times.
  • You ensure that the unit is fully compliant in all aspects relating to quality and its delivery to the customer.
  • You provide a first-class decontamination sterile service to the operating department, clinical departments and relevant paramedical departments.
  • You provide effective leadership and supervision within the department to Supervisors, Team Leaders, Technicians, Drivers and Administrative staff.
  • You assist in the provision of decontamination, checking, assembly, packing, Sterilization and delivery of medical and surgical equipment and sundry items to/for the customer.
  • You are the Unit’s first point of contact relating to Quality issues, providing guidance and taking ownership of all day-to-day Quality issues, identifying the root causes where applicable and implementing corrective actions with the Unit’s Leadership Team.
  • You develop and maintain a robust process for the reporting of Non-Conformances and respond to all Non-Conformances and Service Failures within the prescribed time scales.
  • You ensure that all audits are completed and all relevant documentation is comprehensively accomplished, in line with the Quality System.
  • You comply with all relevant mandatory training.

Applicants should meet the following criteria:

  • Theatre clinical experience.
  • Proven experience of working in a sterile services unit and Endoscopy decontamination unit is desirable.
  • Experience of undertaking audits checking processes against compliance requirements.
  • Experience of undertaking Root Cause Analysis.
  • Ability to work alone and as part of a larger team.
  • Ability to deliver quality work on a timely basis to meet customer and Company deadlines.
  • Knowledge of The Association for Perioperative Practice.
  • Ideally have experience of Quality Management Systems, ISO 9001: 2015, ISO 13485: 2016.
  • Familiarity with and a good understanding of other compliance requirements e.g HTM requirements, The European Medical Devices Directive, JAG Accreditation, BSG Guidelines, UK Health and Social Care Act and the Care Quality Commission (CQC) requirements, etc.
  • The ability to attend when required regular individual / team training for Individual Personnel Development and Competencies to be maintained and enhanced.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

  

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

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