Job Title: Project Officer
Contract Type: 4 positions - 2 x Fixed Term Contract for 24 months and 2 x Fixed Term Contract 18 months
Salary: £34,642.36 per annum (£38,116.09 is achieved after 12 months successful performance in the role)
Working Hours: Full time 35 hours
Working Pattern: Monday to Friday- Hybrid
Location: Can be based in Carlisle, Liverpool or London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Project Officer
You will support the Asset Management function, assisting in the development and implementation of a diverse range of projects to deliver asset rationalisation and growth strategies, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective project planning, management and administrative support as required.
About you
We are looking for someone with
• Thorough understanding of project management methodologies.
• Results driven with strong analytical skills and experience of providing meaningful analysis of data including management information.
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
• Support the Head of Rationalisation and Growth by producing high quality bid documents and service level offerings against strict deadlines, ensuring all documents are established and submitted with the highest level of accuracy, through agreed mechanisms including the procurement portal.
• Undertake tasks for associated projects, providing asset rationalisation and growth expertise to effectively carry out research, data analysis, process redesign and development of IT systems, to ensure the effective delivery of the Asset Management Strategy and associated rationalisation and growth strategies.
• Assist in the preparation and maintenance of project plans, liaising with key stakeholders including Asset Management colleagues to keep plans updated including following up on progress of key tasks and identification and escalation of risks affecting delivery.
• Contribute to the production and presentation of project information for relevant boards and forums including Project and Programme Board meetings, including the production of key documentation such as risk and issue logs and milestone reports.
• Assist with the planning and securing of the required resources to deliver project outcomes, escalating resourcing issues to ensure projects are delivered on time and to budget.
• Provide mentoring, support and training to internal stakeholders including team members and colleagues across other departments, to address knowledge gaps affecting the delivery of relevant projects.
• Contribute to the development and preparation of publications for a variety of target audiences, including residents and colleagues, to ensure effective communications and updates are provided regarding progress of projects.
• Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
• Maintain accurate Asset Management records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
• Manage enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
• Manage internal and external stakeholders effectively, providing advice and support and building constructive working relationships to effectively deliver the Asset Management Strategy.
• Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements
Other Duties
Additional Information
• The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Person specification
Knowledge, Skills and Experience
Essential
• Thorough understanding of project management methodologies.
• Results driven with strong analytical skills and experience of providing meaningful analysis of data including management information
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
• Strong problem solving skills.
• Results focussed with the ability to work on own initiative and take ownership of tasks.
• Proficient in the use of Microsoft Office.
Desirable
• Proven track record of successfully contributing to the development of stock rationalisation and growth strategies for a large and diverse portfolio of mixed tenure properties
• Experience of successfully supporting the delivery of stock rationalisation and acquisition projects, ideally within the housing sector
