Programme Manager (Principal Consultant) - Financial Services

Programme Manager

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Deliver transformation that blends deep domain expertise with structured programme leadership

The Role
Capco is looking for a highly experienced Programme Manager to join our Business Consulting practice in London. You’ll lead complex transformation programmes across financial services, partnering with clients in Capital Markets, Retail Banking, Payments, Insurance, and Wealth & Asset Management. Your deep domain knowledge will be as vital as your delivery leadership, enabling you to bring strategic insights, challenge assumptions, and drive measurable outcomes. Consulting experience is essential, as is the ability to operate in high-impact, client-facing environments.

What You’ll Do

• Own the delivery of multi-workstream change programmes within complex FS environments, grounded in your domain specialism

• Manage and mentor matrix teams, including project managers, business analysts, and SMEs across client accounts

• Partner with senior stakeholders to define objectives, shape delivery approaches, and resolve critical challenges

• Ensure programmes deliver strategic value, are on time, on budget, and in line with business needs

• Lead client development activities, contributing to proposal writing, account growth, and thought leadership

What We’re Looking For

• Significant experience leading transformation programmes in one or more of: Capital Markets, Retail Banking, Payments, Insurance, or Wealth & Asset Management

• A proven consulting background with client-facing delivery across large-scale initiatives

• Strong stakeholder engagement skills, comfortable influencing C-suite and navigating matrix organisations

• Key consulting soft skills: structured problem-solving, resilience, adaptability, collaboration, and emotional intelligence

• Experience working across both agile and traditional methodologies with a focus on outcomes over process

Bonus Points For

• Deep regulatory, operational, or digital change experience within a domain-specific context

• Familiarity with commercial account development and delivery assurance models

• Ability to coach and mentor junior consultants, fostering domain and delivery excellence

• Exposure to global or multi-jurisdictional programmes within financial services

• Demonstrated ability to scale programme delivery through tooling, governance, and leadership alignment

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Core Benefits:
Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health:
Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly:
Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Family Care:
8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility:
5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning:
Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
Healthcare Access:
Convenient online GP services.
Extra Perks:
Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-KA1

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