Product Manager Performance & Talent

Senior Product Manager

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

The Senior Product Manager (Performance & Talent) within the Enterprise Applications / HR, Legal & Compliance Systems team, which is part of the D&T CTO organisation, will work closely with HR business teams, Tech Product & Service teams, third party vendors and service providers to ensure proper functional design, implementation, and support for Tech solutions and first class tech enablement, standardisation, continuous improvement and compliance of end-to-end HR Tech functional operability.

The Senior Product Manager (Performance & Talent) will be accountable for leading & working with their product team to define, implement and optimize our Performance & Talent system (Workday) & any related systems (e.g., talent acquisition tools). They will possess strong HR business process & tech functional (Workday Talent & Performance Mgt; other TA tools) experience to be able to provide technical guidance and advice to the Head of HR, Legal & Compliance Tech, Product Directors/Managers & Experts and HR business process / delivery owners to ensure that HR solution functionality is fit for purpose, meets the priorities & requirements from our stakeholders (e.g. alignment to business process & solution architecture design principles) and deliver value to our end users. They will have technical experience in their area specific to their domain, be accountable for technical artifacts (such as system requirements, Tech continuity plans) and ensure full compliance with internal security, risk management policies and practices, external regulatory and statutory requirements. They will also be responsible for working with Service Teams to manage change and release activities, including Software as a Service (SaaS) updates, in the production service and ensuring compliance.

This pivotal role will be a part of our Business Enterprise Applications Technology team, reporting directly to the Head of HR, Legal & Compliance systems.

Key responsibilities

• Product Vision, Strategy & alignment

• Prioritisation & roadmap planning

• Delivery & execution

• Measuring Success & product Evaluation

• Product Financial Management & Operations

• Data Analysis & Interpretation

• Product Design

• Market Research & Competitive Analysis

• Stakeholder Management

• Leadership & Development

Qualifications and skills

Product Vision, Strategy & alignment:

They have advanced skills in anticipating market trends and aligning the product with overall business goals. They can independently develop and communicate product strategies that drive success. They actively contribute to the alignment of the product with business objectives and ensure a shared understanding among stakeholders.

Prioritisation & roadmap planning:

Experts in prioritisation and roadmap planning represent the highest level of proficiency. They have extensive experience and expertise in setting OKRs that drive organisational success and tracking progress with precision. They excel in balancing complex and competing priorities across business needs, tech strategy, and best practice engineering to create a prioritised roadmap that aligns with the overall organisational strategy. Experts can anticipate future challenges and opportunities, proactively adjusting the roadmap to ensure continued alignment with objectives and maximise value delivery. They serve as mentors and leaders, guiding others in prioritisation and roadmap planning and driving continuous improvement in these processes.

Delivery & execution:

They excel in overseeing the entire product development lifecycle, ensuring on time and on-budget delivery with a strong focus on quality and efficiency. Individuals at this level take ownership of identifying and managing dependencies with other teams at a Tribe or Pillar level, demonstrating advanced skills in influencing and coordinating with these teams to prioritise and address dependencies effectively. They provide strategic leadership, mentorship, and make critical decisions to ensure successful project delivery.

Measuring Success & product Evaluation

Product managers at this level possess advanced skills in measuring success and product evaluation. They excel in defining comprehensive success metrics and leveraging sophisticated data analytics tools and methodologies to conduct in-depth analysis of product performance. They have a deep understanding of user behaviour, product usage patterns, and market trends, allowing them to make strategic decisions to Optimise product performance effectively. They conduct thorough reviews and retrospectives, identifying actionable insights to drive continuous improvement and innovation.

Product Financial Management & Operations

Individuals at this level possess advanced skills in financial acumen and product operations. They excel in leading and optimising operational activities, managing financial budgets across multiple teams and projects with precision, and ensuring strict alignment with the overarching product strategy. They have a deep understanding of how financial decisions impact organisational objectives and actively collaborate with Engineering Leads to provide advanced financial options regarding engineering resource management, considering factors like in-house versus outsourced capabilities.

Data Analysis & Interpretation

They demonstrate advanced skills in extracting actionable insights from diverse datasets, using sophisticated analytical techniques. They are capable of independently leading data-driven initiatives, contributing to the development of data-driven decision-making processes within the product team.

Product Design

Individuals at this level possess advanced skills in product design. They excel in championing a user-centric approach to product development, ensuring that the customer's perspective remains central to all decision-making processes. They demonstrate expertise in conducting comprehensive user research, developing detailed personas, and conducting thorough usability testing to inform design decisions. They collaborate seamlessly with cross-functional teams to translate user insights into innovative and intuitive product designs. They continuously iterate and refine designs based on user feedback and market trends, striving to exceed customer expectations.

Market Research & Competitive Analysis

They have advanced skills in staying informed about industry trends and competitors, conducting thorough analyses to inform product strategies. They are capable of independently leading market research initiatives, contributing significantly to identifying opportunities and threats.

Stakeholder Communication:

The successful candidate will demonstrate the ability to review, communicate, and address application performance with business stakeholders, software providers and service providers, adapting their style where necessary to establish an effective communication and performance improvement framework.

Leadership & Development: 

The successful candidate will demonstrate advanced skills in leading and developing direct reports in line with HR and Tech strategies, driving matrix teams when necessary. They will use their experience to support the development of their team, making sound decisions and encouraging motivation, strategic thinking, innovation, and action. 

Expected Experience:

Exceptional understanding of and exposure to Performance & Talent Management processes within the end-to-end HR & cross functional business processes

8+ years’ experience of working with enterprise solutions in these areas: 

• Workday Talent & Performance Mgt, Workday business processes (BP notifications, alerts, calculated field & rules)
• Other related Talent Acquisition/Mgt tools, such as Eightfold, Beamery
• Other Workday modules/areas (e.g., Core HCM, Reporting, Compensation) are a plus.
• Product/software development tools: A-ha, Jira is a plus.

Being certified in Workday (Talent & Performance)

Proven track record in successful product delivery, via Agile and waterfall delivery methods (e.g. PMP, PRINCE2 or Scrum Inc. Product Owner)

Experience of ensuring Tech solutions are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements (e.g. SOX)

Experience of managing change and release activities, including Software as a Service (SaaS) updates, in the production service and ensuring compliance

Experience of gathering business / system functional requirements and translate them into technical design specs, test scenarios/cases & documentation.

Experience of working on global deployments (Global / Localisation concept)

Experience of troubleshooting various system issues by being able to correctly identify the root cause and providing the technical fix, solution, or workaround.

Experience working with third parties in the delivery of working products.

Experience of leading & working with teams across diverse countries and cultures effectively, within a large global FMCG or FMCH organisation.

Understanding of ITIL Frameworks and service management practices for a complex, global service

Degree education

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Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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