GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.
The role
At GoCardless, we excel in experimentation to optimize user acquisition, activation, and retention through continuous discovery and data-driven decision making. As a Product Analytics Manager, you will own the strategy for measuring impacts across Product and Marketing within our Growth Group. You will be instrumental in crafting and executing strategies that leverage data analytics to accelerate user engagement and revenue growth. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.
We use BigQuery, Amplitude and Looker
What excites you
- Drive Experimentation: Own and refine experimentation processes to generate actionable insights that drive core business metrics, enabling quick action on high-impact opportunities.
- Strategize and Measure: Develop and execute strategies for testing changes to our core product and marketing activities, focusing on increasing user engagement and accelerating revenue.
- Define and Track Metrics: Establish key product metrics and track KPIs to monitor progress, uncover new hypotheses, and drive continuous improvement.
- Influence Roadmap: Collaborate closely with Product Leaders to shape the product roadmap through data-driven insights and strategic recommendations.
- Enhance Data Coverage: Champion the enhancement of product data coverage and the implementation of user tracking best practices, mentoring team members to foster a data-driven culture.
- Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python)).
What excites us
- You have experience leading a high performing analytics team working on SaaS web apps or B2C products.
- You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions.
- You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
- You have advanced SQL skills and intermediate Python/R skills
- You have extensive experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and develop compelling visualisations which influence decision making and business understanding
- You’re a self-starter who proactively seeks out ways to improve data capabilities at GoCardless and generates insights that help product teams uncover new opportunities.
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
- Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
- Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of July 2024;
45% identify as women
23% identify as Black, Asian, Mixed or Other
10% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
Top Skills
What We Do
GoCardless is on a mission to take the pain out of getting paid for businesses with recurring revenue.
We’ve created a global bank debit network, to rival credit and debit cards. On top of it, we’ve built a platform designed and optimised for taking invoice, subscription, membership and instalment payments.
We now process $13bn in transactions a year and we’re proud to count 50,000 businesses around the world as our customers, from small businesses to household names like TripAdvisor and the Guardian.
Our recurring payments platform integrates with the applications businesses use every day, giving businesses more visibility over payments and saving them huge amounts of time on tasks like payment reconciliation. We partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.
GoCardless has offices in London, Paris, Munich, Melbourne and San Francisco. We’re backed by some of the world’s leading investors including Adams Street Partners, Accel Partners, Balderton Capital, GV (formerly Google Ventures), Notion Capital, Passion Capital, Salesforce Ventures Y Combinator.
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