Own and govern the enterprise-wide business and technology change portfolio, including prioritization, reporting, financial and resource planning, risk management, benefits tracking, and governance. Lead the PMO, maintain portfolio and change frameworks, manage project managers and business analysts, oversee selected projects, and align UK portfolio activities with European requirements. Provide executive reporting, stakeholder management, resource allocation, people leadership, and continuous improvement across project and business analysis practices.
We are looking for an experienced Portfolio Manager to join us, working in a two-year fixed term contract.
The role in a nutshell: A multi-disciplined role consisting of:
- Leadership, governance and oversight of the TFS UK Change Portfolio (Business and BTS)
- Ownership of enterprise-wide change governance, standards and reporting
- Line Management of the UK (BAU) Project Managers and Business Analyst
- Ownership and continuous improvement of the Portfolio Management Framework
- Management of the Portfolio Management Office (PMO)
- Follow TFS Europe (EAR) change governance, reporting and portfolio management requirements as applicable to TFSUK
- Delivery of selected Project Management and Business Analysis activities where appropriate
A bit about the ‘Department’: Business Technology Solutions (BTS) department are responsible for delivering end-to-end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations. They look after both TFS UK and Kinto UK. The mission of BTS is to support the business through Give, Guide and Guard.
What you’ll be doing:
Portfolio Management:
- Own and govern the enterprise-wide TFS UK Change Portfolio including business-led and technology-led initiatives
- Act as the single point of portfolio visibility across TFS UK
- Ensure all change initiatives are prioritised, governed and delivered in accordance with the approved portfolio frameworks, portfolio strategy aligned to TFS UK Hoshin and delivery plans
- Provide portfolio reporting to TFS UK and TFS Europe (EAR) stakeholders
- Ensure the portfolio is appropriately tracked, maintained and governed within approved portfolio management tooling
- Monitor interdependencies, finance plans, benefits, risks and resource demand across all change initiatives
- Escalate portfolio-level risks, delivery issues and governance breaches
- Own/maintain/improve the framework processes and procedures (where appropriate), encouraging a work culture of continuous improvement
Portfolio Management Office (PMO):
- Ensure PMO processes support enterprise-wide reporting and governance requirements
- Develop and maintain executive dashboards and portfolio reporting for TFS UK and EAR stakeholders
- Ensure quality and completeness of portfolio information within the approved tooling
- Financial, Benefit, Resource, Risk/Issue & Stakeholder Management across the Portfolio
Project Management/Business Analysis:
- Manage a number of change initiatives simultaneously (mixture of Business, Application, Infrastructure and Business Projects)
- Manages change initiatives from initiation through to operational/service transition
- Adhere to the frameworks & reporting
- Maintain ownership of the Project Management and Business Analysis practice, standards, methodologies and performance
- Work with Team Leaders (where applicable) to develop capability roadmaps, training plans and succession planning
- Ensure Project Management/Business Analysis resources are deployed effectively across the TFS UK change portfolio
- Promote consistency of project management, analysis standards, tools and documentation
- Support continuous improvement of Project Management/Business Analysis practices across TFS UK
Project/Change Governance:
- Ensure all change initiatives are delivered in accordance with the approved change framework and business change lifecycle at an individual level
- Ensure change initiatives are appropriately tracked, maintained and governed within approved change management tooling
Line Management:
- Lead, manage and motivate the Project Managers and Business Analysts
- Perform 1-2-1s, team meetings and appraisals.
- Planning and allocation of workload across resources
- Managing and monitoring individual and team delivery performance
- Represent the Change function at IT Management level and above
TFS Europe (EAR) Alignment:
- Act as the primary TFS UK liaison for portfolio management reporting to TFS Europe (EAR)
Requirements
Key Experience & Skills:
- Ability to establish and guide a Project Management Office
- Proven ability in delivering Application Projects, Infrastructure Projects and managing multiple projects simultaneously
- Experience in multiple Project Management disciplines
- Experience in Business Analysis
- IT Financial Management
- Resource Management and Allocation
- Vendor Negotiations and Management
- Used to working within a small, busy Projects/Change function within a small/medium sized organisation
- Business Stakeholder Management
- Enterprise Portfolio Management experience
- Experience managing both Business and Technology change portfolios
- Strong understanding of Project and Portfolio Management methodologies
- Experience implementing and governing PPM toolsets
- Executive stakeholder management and reporting
- Experience operating within matrix management environments
- Proven people leadership including development of managers and team leads
- Experience establishing governance frameworks and assurance processes
- Financial portfolio planning and benefits management
- Strong understanding of change management and organisational transformation
Attributes & Behaviours:
- Strong leadership skills
- Good time management and organisational skills
- Strong written and verbal communication, including confidence in presenting
- Self-motivated and proactive worker
- Keen attention to detail
- Able to work effectively with all levels of staff and external partners
- Strong Service Transition mindset
- Able to demonstrate streamlining of processes with a focus on simplicity and efficiency
Benefits
At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
- Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
- Generous annual leave of 25 days which increases with service and holiday purchase option
- Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
- Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
- Employee Assistance Program
- Eye tests
- Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Two volunteering days per year
- Reward gateway voucher discounts
- Flexible working scheme and we welcome flexible working conversations at interview
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning & development opportunities including Linked In Learning courses
- £250 contribution towards you learning something new outside of work
- Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!
Our Recruitment Process
At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.
We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.
When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.
Some examples of how we might be able to help are listed below:
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis to support you to be your best self.
Toyota Financial Services (UK) PLC Epsom and Ewell, England Office
Burgh Heath Road, , England, Epsom and Ewell, United Kingdom
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