Portfolio Manager - Corporate Leverage Portfolio Management

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

The Corporate Leverage Team

Corporate Leverage within Shawbrook refers to non-Private Equity backed transactions in the SME space.  We work with both private and publicly-owned corporates, providing cashflow lending solutions to a wide range of scenarios, from general corporate purposes, development/growth finance and acquisitions to full changes in ownership, often supporting clients through various stages of their growth cycle.

As Portfolio Manager, you will take end-to-end ownership of a portfolio of Corporate Leverage client accounts — managing them in line with Shawbrook's business model, credit procedures and best practice, and safeguarding the accuracy and integrity of client data and records throughout the relationship.

• External relationships: manage senior, board-level client stakeholders and their professional advisers — accountants, auditors and lawyers.
• Internal relationships: maintain close partnership with the Originations, Transaction Management, Customer Support and Risk teams.
• Authority: decision-making and mandate exercised within Shawbrook's Asset Class Policy, with genuine influence over portfolio direction.

Key Responsibilities

• Act as a responsive, trusted point of contact for clients, supporting their growth plans and resolving day-to-day queries efficiently.  Build and maintain strong, board-level client relationships that help maximise client lifetime value and retention, maintaining regular communication with key stakeholders, including regular face-to-face interactions.
• Develop a thorough understanding of clients’ business models, strategies, markets and financial performance.  Ensure client information provided, data and practices consistently meet the standards set out in client agreements.
• Collaborate closely with Origination and Transaction Management colleagues to ensure potential opportunities are fully developed and driven forward within Shawbrook risk appetite.
• Review clients’ financial information, including statutory and management accounts, forecasts, budgets, regulatory reporting etc and analyse trends.
• Comply with all client reporting requirements, producing accurate, high-quality reviews/reports as needed to internal risk or Risk/Credit committees and periodic review meetings.  Present findings and potential solutions in a clear and concise way to Credit, including Credit Committees as appropriate.
• Act as first line of defence, understanding risk drivers, monitoring triggers and ensuring risk is managed within Shawbrook’s lending credit policies and operational mandates, undertaking regular credit reviews as required.  Proactively identify and report all risks as required.
• Maintain and promote high ethical and conduct standards. Identify and escalate compliance breaches, errors and potential fraud and keep bad debts and losses to a minimum through sound, proactive credit management.
• Seek to define best practice processes and activities. Lead or support change initiatives, improvement projects or infrastructure updates. Identify areas for improvement, proposing and providing solutions to assist with improving the performance of the business.
• Provide line management, oversight, review, coaching, training and development of commercial loans officers and analysts as appropriate. Where relevant, undertaking their annual appraisal and setting their performance goals for the year ahead.
• Champion best practice — leading or supporting change initiatives, process improvements and infrastructure updates that strengthen how the team operates.

Skills & Experience

• A proven track record in leverage financing or a comparable environment.
• Proven broader experience within Financial Services.
• Comprehensive understanding of cashflow lending product range and associated procedures.
• Outstanding analytical and financial analysis skills, with a genuinely risk-orientated mindset.
• Confident using the Microsoft Office suite (Excel, Word, PowerPoint), as well as use of AI tools within appropriate guardrails.
• The composure to manage high volumes of work without compromising accuracy, quality or client focus.
• Excellent verbal, written and presentation skills, with the credibility to influence at all levels.
• A collaborative, adaptable approach, with strong organisational skills and real attention to detail.
• An enthusiastic, can-do attitude and the resilience to perform under pressure and to deadlines.
• A professional, client-focused manner that reflects well on Shawbrook at every touchpoint.

Education/Professional Qualifications

Shawbrook is committed to providing opportunities to all candidates, and understand that not all candidates may possess a qualification or education aligned to the role. We will assess each candidate on their individual experience and skills, and not solely on level of education.

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done