Supports governance and delivery across a portfolio of strategic change initiatives. Maintains stage gates, RAID logs, portfolio controls, reporting, dashboards, documentation, and assurance reviews. Consolidates project updates for leadership, supports resource and capacity planning, tracks financials and benefits, and improves PMO processes and tools. Partners with project managers, business analysts, and senior stakeholders to improve delivery standards, data quality, and portfolio visibility.
As CFC continues to scale, we are seeking an PMO Analyst to support the effective governance, oversight, and delivery of a growing portfolio of strategic change initiatives. The role will help embed consistent delivery frameworks, portfolio controls, reporting standards, and best practices across projects and programmes.
Working closely with the PMO Lead and Project Managers, the PMO Analyst will play a key role in ensuring portfolio information is accurate, governance processes are effective, and delivery teams are supported to achieve successful outcomes. The role requires strong analytical and operational rigour, attention to detail, and the ability to build positive working relationships across a dynamic and fast-growing organisation.
About the role
- Support the PMO Lead to maintain and improve CFC’s project, programme and portfolio governance framework.
- Run core PMO processes such as stage gates, approvals and controls, making sure projects follow agreed standards, templates and reporting.
- Maintain portfolio RAID logs and other controls, calling out key risks, issues and delivery concerns early.
- Prepare clear, timely portfolio reports and dashboards that give leaders confidence in progress, benefits and delivery risk.
- Bring together project updates into a single, reliable view of portfolio performance for senior leadership and governance forums.
- Own and improve our use of PMO tools (for example SharePoint, Microsoft Lists and Power BI) so portfolio data stays accurate and useful.
- Keep portfolio documentation organised, up to date and easy for project teams and stakeholders to find.
- Coordinate assurance reviews, health checks and stage-gate readiness so initiatives are set up for successful delivery.
- Work closely with Project Managers and Business Analysts to strengthen planning, reporting quality and use of PMO standards.
- Create clear, concise packs and materials for steering committees and other governance forums.
- Spot and help deliver improvements to PMO processes, reporting and ways of working as CFC continues to grow.
- Support resource and capacity planning, demand analysis, portfolio financials and benefits tracking to inform investment decisions.
About you
- Experience working in a PMO, project support or project delivery role, ideally across a portfolio of change initiatives.
- Good understanding of project and programme management methods and governance (for example stage gates, RAID management, status reporting).
- Strong analytical skills with the ability to interpret data, spot trends and present clear insights and recommendations.
- Confident using tools such as Excel, SharePoint and Microsoft Lists; experience with Power BI or similar reporting tools is an advantage.
- Excellent attention to detail, with a focus on data quality, consistency and completeness.
- Clear and confident communication skills, both written and verbal, with the ability to tailor messages for different audiences.
- Strong organisational and time-management skills, with the ability to manage multiple tasks and deadlines.
- Comfortable working with senior stakeholders and building positive relationships across business and technology teams.
- Proactive, curious and keen to improve how things are done, with a continuous improvement mindset.
- Experience within financial services or insurance, particularly the London Insurance Market, is beneficial but not essential.
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1200 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.Feeling like you need to tick every box before applying? We see things differently. In a rapidly scaling company like ours, ambition and the drive to learn count for more than a 'perfect' checklist. We're building the future of insurance, and that requires diverse talent eager to grow with us. If this role excites you and you're ready to make a significant impact, bring your unique background and let's build something great together.
CFC London, England Office
London, United Kingdom
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