People Business Advisor

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. 

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. 

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. 

Values: Open, Trusted and Bold 

Trusted Partners: 

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner 

HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year 

Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio 

Fortinet: Elite VIP Program – one of only 2 in the UK 

AWS: Advanced Solution & Managed Service Provider Program 

The People Team: We are building something special. Our aim is to be a value and culture-driven learning organization, leading to improved wellbeing, empowerment, growth, and retention. By partnering with the business, we create innovative, future-focused talent solutions that help us become a company people love to work for and with. If this sounds like something you would like to be a part of, we would love to hear from you. 

This is a fantastic opportunity for a HR professional who embraces continuous learning and growth. The HR Advisor provides high‑quality, professional HR support to managers and employees across the business. Acting as a first point of contact for day‑to‑day people matters, the role delivers guidance on policy, employee relations, performance, and general HR operations. The HR Advisor works closely with the wider People team to ensure consistent, fair, and legally compliant people practices that contribute to a positive employee experience and strong organisational culture. 

Reporting to the People Business Partner, this is an ideal role for someone with previous HR Advisor experience or a HR Admin ready to take the next step.  You will have a solution focused mindset, be detail orientated and enjoy working in a fast paced but supportive environment.  

Key Responsibilities: 

• Provide support to People Business Partners on a variety of topics including employee relations cases and the cyclical People team activity.  
• Monitor, analyse and manage absence. Identify trends and propose solutions as appropriate. 
• Support with on/off boarding processes, including conducting first day induction, employee check-in meetings, and probation process tracking. Conduct exit interviews and ensure insights are appropriately considered to promote continuous improvement. 
• Work with People team colleagues in the Operation and L&D verticals in support of continuous process improvement and support project deliver. 
• Participate in various People team change initiatives, programs and policies as we continue to innovate our systems and processes. 

• Previous generalist HR Advisor experience ideally in the Tech or a fast past industry. 
• Proven experience in advising and coaching managers and colleagues on best practice, policy and process. 
• Experience managing ER cases (end to end).  Developing employment law knowledge is essential.  
• Demonstrates creative thinking and problem-solving skills. 
• Excellent interpersonal and communication skills. 
• The ability to build and maintain relationships to work cross functions and confidently with multiple stakeholders. 
• Experience of delivering and working through Change is desirable. 
• Experience working with HRIS and LMS systems would be beneficial. 
• CIPD qualification or working towards is desirable but not essential.  

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch. 

Ready to Make an Impact?

Join us in shaping the future of digital transformation at Telefónica Tech UK&I. Be part of a team that values your expertise, supports your growth, and fosters a positive work environment. Apply now to embark on a rewarding journey!

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We look forward to hearing from you!

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
 
Be yourself with us, and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. 
 
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

 We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.