Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.
It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job SummaryWe are looking for a UX Designer with a strong interest in user research to join our team building tools that help users understand and optimise the performance of machine learning applications running on Graphcore’s hardware.
In this role, you will focus on deeply understanding our users, including how they work, the challenges they face, and how they interact with both graphical interfaces and command-line tools.
You will translate user research insights into clear, usable designs for sophisticated analysis software.
You’ll work closely with engineers, product managers, and other stakeholders to ensure design decisions are grounded in real user needs and validated through research.
The TeamThe UX team supports development teams building tools that help users optimise their machine learning applications for Graphcore hardware. We work across the product lifecycle, from early discovery and research through to detailed design and validation, advocating for user-centred design throughout the organisation.
Responsibilities and Duties- Plan, conduct, and analyse user research to understand user needs, workflows, and pain points, including research with highly technical users
- Contribute to and lead independent usability research efforts, synthesising findings and clearly communicating insights to inform product and design decisions
- Shape user experiences for both graphical user interfaces and command-line tools, ensuring consistency and usability across different interaction models
- Create wireframes and high-fidelity interactive prototypes to explore and communicate design solutions
- Collaborate closely with engineers to turn research insights into practical, usable solutions
- Maintain and curate the research repository to ensure insights are well documented, discoverable, and reusable
- Promote the value of user research and user-centred design principles across teams
- Maintain and contribute to the design system and design library to support consistency and efficiency
- Professional experience in UX design, user research, or a related discipline
- A portfolio demonstrating strong user-centred design thinking, including research-driven projects (PDF or link)
- Experience using design and prototyping tools such as Figma or Adobe XD
- Strong communication skills, with the ability to clearly present research findings and design rationale
- Comfortable collaborating with engineers and other technical stakeholders
- A degree in a relevant subject
- Experience conducting usability testing using tools such as UserTesting or UserZoom
- Familiarity with Agile development methodologies and Atomic Design principles
- Experience designing for technical software, developer tools, or CLI-based workflows
- Experience designing data visualisations or analytical tools
- Strong visual and interaction design skills
In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
