Marketing Assistant

Background on FairHeat 

Welcome to FairHeat, where we're not just a consultancy but a revolution in the heat network industry. Founded in 2015, we've quickly risen to become trusted industry leaders, unmatched in our breadth and depth of knowledge in heat networks. Our accolades, including being a three-time CIBSE Young Engineer Employer of the Year winner, speak to our commitment to excellence and innovation.  FairHeat is entirely 100% owned by our employees. This means that every employee, from day one, has a stake and a voice in our success. 

As a rapidly growing force, we're making bold and transformative moves in the industry. Our sustainably driven ethos means we're at the forefront of providing low carbon solutions, and our data-based approach sets us apart, offering unparalleled access to performance data. We're not just participants in the heat network industry; we're shaping it. Our influence is evident in our contributions to raising quality standards and regulations, and our involvement with many key industry groups showcases our commitment to knowledge-sharing and collaboration. We believe that a diverse workforce is essential to address the skill gap within the industry and are committed to fostering a more inclusive and diverse environment. 

But what truly sets us apart is our team. We're proud to say that 77% of our team are dedicated Engineers, with around 40% being recent graduates, showcasing our commitment to nurturing and developing the future leaders of the industry. We believe in a supportive, collaborative, and progressive environment, where every member, from seasoned experts to fresh graduates, plays a pivotal role. Our central London offices are a hub of innovation, where a friendly and diverse team comes together, driven by a collective passion for engineering excellence and making a significant impact towards a better future. 

At FairHeat, our values are not just words; they're the essence of our culture. We uphold excellence, collaboration and accountability in everything we do. We’re constantly developing and growing as individuals and as a Team.  

We’re proud to disrupt the industry to deliver our mission, which is to deliver solutions that enable the market to design, deliver and develop heat networks that work for end users and the environment. We stick to our principles on this and never put profit before our ability to deliver it. We hold ourselves and each other accountable to this mission and are not afraid to challenge or be challenged to ensure we stay mission focussed.  

Our diverse team and inclusive culture help us ensure that every individual is able to perform to their highest ability, which brings a deep sense of belonging, engagement and satisfaction. 

The Role 

We are looking for a Marketing Assistant to join the Marketing & Business Development team and get involved with: 

Digital & Analytics 

• Support digital marketing performance (SEO, PPC, email, social media). 

• Assist the monitoring and reporting of KPIs, ROI, and campaign effectiveness. 

Stakeholder Engagement 

• Support internal communications and employee engagement initiatives including administrative support to internal committees. 

• Represent FairHeat at industry events and forums. 

Branding 

• Support the maintenance and monitoring of FairHeat’s brand identity and guidelines, ensuring all resources and assets are consistent and up to date. 

• Engage with external agencies to produce branding assets. 

Public Relations 

• Support award submissions, press engagements, and industry initiative participation to raise FairHeat’s profile. 

Strategy & Planning 

• Contribute to annual marketing plans. 

Content Creation 

• Create & support the creation of compelling content, including thought leadership, case studies, and digital assets. 

• Execute integrated campaigns across digital, print, and events. 

• Ensure consistency in tone, visual identity, and messaging. 

• Create & support the creation of engaging written and visual content for multiple channels, including LinkedIn, website, email, and internal communications. 

• Support the creation materials and campaigns to engage prospective clients and industry partners. 

Event Management 

• Support the coordination and delivery of both online and in-person events, including webinars, industry conferences, and internal company events.

Cross-Departmental Support 

• Assist the provision of marketing support to HR, Talent Acquisition, Finance, and Administration teams as needed. 

• Support recruitment campaigns, internal engagement initiatives, and client presentations. 

Skills & Experience Required 

Essential 

• Some experience in a marketing role, ideally within professional services, engineering, or sustainability sectors. 

• Excellent communication skills 

• Some copywriting, content creation, and storytelling experience. 

• Knowledge of Adobe Creative Suite, Canva, or similar design tools. 

• Able to communicate clearly, concisely, and with purpose, ensuring messages are action-oriented and easy to understand. 

• Strong ability to produce succinct written content (emails, proposals, reports) and deliver confident verbal updates in meetings or presentations. 

 
Desirable 

• Experience in B2B marketing within the energy or built environment sectors. 

• Proficiency in digital marketing tools  

• Familiarity with industry awards, and public affairs. 

• Experience in event management 

• Competitive starting salary with excellent development opportunities in a growing sector. 

• Be part of a growing and innovative business and help shape the future of energy 

• 25 days paid annual leave with ability to choose 5 extra days unpaid per annum pro-rated 

• Salary sacrifice on Pension and Employer contributions at 5% available to those of qualifying age 

• Collaborative, supportive and friendly environment with lots of opportunities to socialise 

• Hybrid working opportunities 

• Vitality Private Medical Insurance, covering medical, dental, and optical needs 

• Spectrum Life Total Mental Health platform 

• Death in Service Insurance (3x salary) 

• Income Protection, which provides 75% of your salary if you are unable to work due to illness for more than 13 weeks. 

• Enhanced family leave scheme 

• Offer rail cards to employees, providing significant discounts on train travel 

FairHeat is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: FairHeat is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. FairHeat is committed to achieving a diverse workforce through application of an affirmative action, equal opportunity approach in all aspects of employment including recruitment, promotions, discipline, terminations, salary, benefits, and training. 

Reporting to: Marketing and Business Development Manager