A new hire's first days at Abnormal shape how fast they ramp and how long they stay. We run that experience globally through Becoming Abnormal and a growing set of onboarding and manager-enablement programs. As our Learning Experience Facilitator, you will lead live sessions that people remember, build and refine the content behind them using adult-learning principles, and own the coordination and measurement around each program. You will work AI-native, using AI tools to design and personalize learning faster than traditional cycles allow. Abnormal's goal is to be the #1 place in the world for AI transformation. You will be eager to learn, question, and experiment with cutting-edge AI tooling, and you will bring that same curiosity and experimentation to every new hire and manager you teach.
What you will do- Facilitate live onboarding and enablement sessions across regions — virtual and in person — owning the room from open to close.
- Design and author session content grounded in adult-learning science (the AGES model: Attention, Generation, Emotion, Spacing).
- Coordinate programs across regions and stakeholders: scheduling, cohort logistics, and moving pieces across time zones.
- Measure learning impact, run feedback loops, and translate what you learn into concrete program improvements.
- Extend facilitation beyond onboarding into manager enablement and other People programs as the team scales.
- [AI Forward] Operate AI-native: use AI tools to draft, personalize, and refresh content — and model that mindset for the people you teach.
- 4+ years facilitating live learning for adult professionals, virtual and in person, with demonstrated skill reading a room and creating psychological safety so people engage.
- End-to-end program ownership: you've taken programs from idea through objectives, design, delivery, and iteration, grounded in adult-learning principles.
- Creativity, original ideas, and a clear point of view on how programs should be built and improved.
- Strong cross-functional collaboration and coordination across multiple stakeholders and time zones.
- Excellent verbal and written communication; clear and accessible to any audience, from day-one hires to senior leaders.
- Comfort adopting AI tools in daily work and an eagerness to build with them.
- Onboarding-program experience at a high-growth technology company.
- Experience facilitating manager or leadership enablement programs.
- Familiarity with Workday Learning, another LMS, or SCORM authoring tools.
- A learning-science or instructional-design background (e.g., the AGES model); multi-region experience in a security or software context.
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Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
AI and our hiring process
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
