Supports the design, configuration, testing, deployment, integration, and enhancement of IT solutions. Translates business requirements into technical specifications, evaluates custom and commercial software options, maintains technical documentation, and collaborates with stakeholders, architects, specialists, and vendors. Provides technical issue diagnosis, incident support, data migration assistance, cybersecurity review participation, and Level 3 support for critical issues.
We are looking for a talented IT Solution Engineer to join our team specialising in Systems / Information Technology at Cummins in Darlington, United Kingdom.
In this role, you'll make an impact in the following ways:
- Translate business requirements into technical specifications and support the delivery of effective IT solutions that meet business needs.
- Work with business stakeholders, architects, technical specialists, and software vendors to support solution design, implementation, and ongoing enhancements.
- Assist in evaluating technical solutions and determining the suitability of commercial off-the-shelf products versus custom-built applications.
- Support the configuration, installation, testing, and deployment of applications and systems while ensuring alignment with business requirements.
- Gather, document, and maintain business, technical, and integration requirements, workflows, and functional specifications.
- Participate in solution design reviews, cybersecurity reviews, and continuous improvement activities to ensure quality, security, and scalability.
- Assist in diagnosing and resolving technical issues, supporting incident management, and providing Level 3 support for critical issues when required.
- Contribute to system enhancements, data migration activities, testing, documentation, and the ongoing optimisation of IT solutions and processes.
To be successful in this role, you will need the following:
- Understanding of solution design principles, systems integration, and the software development lifecycle.
- Knowledge of security, compliance, data management, and modern development practices such as Agile, DevSecOps, or automated testing.
- Strong analytical and problem-solving skills with the ability to communicate technical concepts to a variety of stakeholders.
- A collaborative approach with a passion for technology, continuous learning, and delivering positive customer outcomes.
Education / Experience:
- Degree in Computer Science, Information Technology, Business, or a related discipline, or equivalent relevant experience.
- Experience working with databases, SQL, or Oracle PL/SQL would be advantageous.
- Exposure to application configuration, testing, integrations, or technical support activities is desirable.
- Experience working within collaborative project teams and communicating effectively with both technical and non-technical stakeholders.
- Relevant technical certifications or training in software development, cloud technologies, cybersecurity, or business applications would be beneficial.
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