Leads Ericsson’s Network Managed Services business development team, governing the services portfolio and evolving its sales engagement model. Responsibilities include portfolio strategy, lifecycle governance, commercialization, market alignment, cross-functional collaboration, marketing coordination, investment recommendations, and team leadership. The role requires strong managed services, portfolio, product, financial, stakeholder management, and telecommunications expertise. It is office-based in Reading, UK, with travel averaging 25% and potentially reaching 50%.
Role Description
The Head of Business Development leads the Business Development Team and is responsible for Ericsson's Network Managed Services (MSN) portfolio governance and commercial development. The position is a line manager role, accountable for defining and evolving the MSN services portfolio and the MSN Sales Engagement Model in line with MSN and Ericsson Group strategies, TAM demands and for securing effective collaboration with Sales, Delivery, Commercial, Strategy and other MSN units.
Role Responsibilities
Role Authority
Required, Skills, Experience and Qualifications
Preferred Skills and Experience
Behaviours and Competencies
Working Arrangements
Office based for a minimum of 4 days of the working week. Travel is expected in the range of 25% on average, but can rise to around 50% based upon business need. This is a UK based role with a Reading office based location.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 791694
The Head of Business Development leads the Business Development Team and is responsible for Ericsson's Network Managed Services (MSN) portfolio governance and commercial development. The position is a line manager role, accountable for defining and evolving the MSN services portfolio and the MSN Sales Engagement Model in line with MSN and Ericsson Group strategies, TAM demands and for securing effective collaboration with Sales, Delivery, Commercial, Strategy and other MSN units.
Role Responsibilities
- Drive the strategic direction of MSN portfolio development, aligned with Ericsson Group and Ericsson Managed Services strategies.
- Ensure that the MSN services portfolio (Network Operations, Field Operations, Value Packs and Mission Critical Networks) remains competitive, standardized, clearly documented and aligned with customer needs and financial targets.
- Own the MSN services portfolio governance model, including portfolio lifecycle management, portfolio boards/gates and documentation standards.
- Lead the definition and evolution of the MSN portfolio sales engagement model in close collaboration with Sales, Delivery, Commercial and Finance.
- Ensure effective coordination of portfolio marketing, communications and participation in relevant industry events together with Ericsson Group Marketing and Communications and Strategy.
- Provide consolidated portfolio input and market requirements to MSN Capabilities Development, MSN AI Innovation and MSN Security.
- Manage, coach and develop the Business Development Team in line with Ericsson leadership expectations and culture.
Role Authority
- Decide on MSN portfolio definitions and changes within MSN governance and approved investment frames.
- Propose portfolio-related investment and commercialization decisions to MSN and Ericsson Group governance.
- Allocate work, set priorities and manage staffing and competence development within the Business Development Team.
- Access necessary business, financial and customer information to carry out portfolio and engagement responsibilities.
Required, Skills, Experience and Qualifications
- Education - University degree in engineering, business, economics or equivalent.
- Experience - Typically 10+ years in managed services, portfolio management, product management or commercial management; proven leadership experience.
- Skills - Strong business and financial acumen; deep understanding of managed services operations; portfolio and product management capabilities; stakeholder management and communication skills.
Preferred Skills and Experience
- A good demonstrated working knowledge of the Telecoms Network and Field Operations
- Industry event experience and public speaking
- Knowledge of the industry best practcie for Product Management
- Adept at using AI for workplace based productivity
Behaviours and Competencies
- Strategic thinking and ability to drive change
- Strong collaboration and leadership
- Customer and value focused
- Integrity and resilience
- Innovative and entrepreneurial
Working Arrangements
Office based for a minimum of 4 days of the working week. Travel is expected in the range of 25% on average, but can rise to around 50% based upon business need. This is a UK based role with a Reading office based location.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 791694
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