Linklaters is a global law firm, with 31 offices in 21 countries worldwide. We are one of The Times’ Top 50 Employers for Women, a Working Families Top 30 employer, recognised by Stonewall as the leading employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility.
We love hearing from anyone who is enthusiastic about changing the Legal industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Linklaters, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Global Head of Pricing - The Role:
As Global Head of Pricing, you will:
- Lead pricing activities, overseeing the development of Firm-wide pricing strategy, ensuring global pricing activities are aligned with Firm goals and ensuring the continuous improvement of pricing standards and procedure.
- Support a critical component of the firm’s strategy to deliver profitable revenue growth.
- Ensure a consistent, commercial, and professional approach to Pricing for work is embedded across the Firm.
- Provide first line support to stakeholders including all who influence pricing decisions, and to be a focal point for pricing related issues.
Amongst your key responsibilities will be to:
- Act as the firm’s gatekeeper of margin and ensure visibility of dedicated Pricing resource on the ground to reinforce this message.
- Work with practices, jurisdictions, and relevant stakeholders to best deliver Pricing strategy, including the annual NCR uplift process.
- Work alongside Finance Operations and Technology & Data teams to continually drive innovation and improve efficiency of delivery of the Pricing platform.
- Provide leadership for innovative pricing models incorporating AI and technology pricing on individual matters to maximise value return (to improve automation, efficiency, and quality where applicable).
- Educate lawyers and business teams to be confident in discussing pricing and margin, and to harness technical offerings to improve commercial decision making.
- Lead a Pricing team with sufficient critical mass to ensure best in class delivery and responsibility for both the Global Fee Deals process and optimising individual matter pricing decisions.
- Instill confidence amongst the partner and senior lawyer team to recognise, demonstrate and communicate value delivery to clients and capture a fair share of that value for Linklaters.
- To facilitate a cultural shift towards MAs/Counsel being jointly responsible alongside partners for delivering matters with optimal levels of profitability.
- Ultimately, to embed an approach whereby assessment of estimated margin for any work to be undertaken across the firm becomes routine.
- Lead and develop a high-performing team, driving talent development and fostering a positive and inclusive team culture.
- Continue to professionalise pricing across the network through developing/coordinating training, communication, implementation of Pricing Tools and technology and collaborating with all stakeholder bodies to set, get and retain the right price through the life of a matter.
- To put in place regional (local) pricing expertise across the network, reporting to the Global Pricing Team, which will form the first (critical) point of contact in supporting pricing of ‘material’ individual matters.
- To improve the skillset of the partner and associate body around pricing to reinforce and embed best practice.
- To train lawyers in best practice around using self-service Pricing technology (currently Matter Margin planner (or more bespoke upfront pricing determination)) for all matters.
- Work with Salesforce platform and the BD and Marketing team to create a seamless connection for pricing input around pitches.
- Refresh optimal configuration and the role Client Pricing Committee (CPC) should play in the firm both strategically and operationally around Pricing policy.
- Continue to look for opportunities to enhance and improve the Global Fee Deals process.
- Proactively and regularly communicate Pricing related topics and trends to the wider firm.
- Introduce periodic physical meetings with relevant partners from around the network to share Pricing intel and best practice, feedback to partners globally and incorporate learnings.
- Harness intelligence around Pricing more effectively, to include both external market data and internal best practice case studies
Global Head of Pricing - What we're looking for:
- A keen interest in and ability to demonstrate tangible improvements in Pricing performance across the spectrum of pricing arrangements.
- Leadership: a proven people leader and collaborator, with strong inter-personal skills, able to direct and empower multi-disciplinary teams. Excellent communication skills.
- Industry experience: In-depth understanding of Linklaters’ business and practices with credibility and authority to challenge status-quo.
- Strategy development and implementation: able to help shape or challenge ideas, break them down into actionable steps, and ensure they are actioned efficiently.
- Problem solving and continuous improvement: a creative and proactive self-starter with constant drive for improvement. Strong consulting, negotiating, and influencing skills.
- Performance/operational management: numerate and analytical with a commercial outlook, evaluating performance and setting goals based on data-driven decisions and actionable metrics.
- Own work management: highly organised, able to juggle priorities and run distinct projects simultaneously.
- Character: honest, with high integrity; collaborative and team oriented; resilient and calm under pressure; flexible leadership style (knows when to direct and when to coach)
Global Head of Pricing - What's on offer:
This role is based at the Linklaters London office with a hybrid working model available.
Our benefits:
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:
Health & Wellbeing
- Private Medical Insurance
- Free in-house fitness centre and subsidised health club memberships
- Free onsite GP service and periodic health assessments
Finance
- Pension and flexible savings options
- Income protection and life assurance
- Mortgage advice and will-writing services
Family & Lifestyle
- Electric car and cycle to work schemes
- Emergency family care
- Additional holiday/birthday leave
- Maternity/paternity/shared parental leave
- Travel insurance and season ticket loan
- Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)
The deadline for applications to this role is Friday 21st March 2025.
Technical Skills
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
Application Policy
Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders (lateralrecruitment@linklaters.com for legal roles or ukbtrecruitment@linklaters.com for business team roles).
Linklaters London, England Office
Silk Street, London, United Kingdom, EC2Y 8
