FX Business Manager - Capital Markets COO Office

G MASS Consulting are partnered with a leading global financial services group, as they seek a Business Manager to join the COO office of their Capital Markets business in London.

This is a front-office aligned role, working directly with the Capital Markets COO and senior business heads, with a particular focus on the firm's FX franchise. The mandate combines day-to-day business management with leading complex, cross-functional commercial initiatives, including new business launches, capability buildouts and regulatory-driven change, across Sales, Trading, Operations, Technology and the Support & Control functions. The role’s primary focus is the firm’s MiFID-regulated FX business.

The client requires a proven deliverer who brings genuine FX product and market knowledge, ideally from the Corporate FX space, and who can use it to engage stakeholders credibly and drive outcomes. The successful candidate will be senior enough to hold their own with key business stakeholders, while remaining hands-on, nimble and hungry to develop.

The role is offered as an initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

• Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business, with a particular focus on FX.
• Lead and coordinate key commercial initiatives from concept through to delivery, including new business launches, product expansion, capability buildouts and regulatory-driven change.
• Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance, influencing the Support & Control functions to achieve agreed outcomes.
• Define project scope, operating models, milestones and delivery plans, ensuring clear ownership, governance and accountability across competing priorities and dependencies.
• Support new product, market and workflow assessments across the FX product set, from Spot through to Options and structured products, including process mapping, control considerations and implementation readiness.
• Partner with Risk and Credit on credit and market risk considerations, including counterparty credit, PFE and VaR, as part of new business and product initiatives.
• Track business priorities, strategic workstreams and change initiatives, escalating issues, risks and dependencies to senior management where required.
• Prepare high-quality materials for senior management, governance forums and committees.
• Coordinate responses to audits, regulatory reviews and internal governance actions, maintaining a strong control environment aligned with MiFID II expectations.
• Identify opportunities to improve efficiency, scalability and control across front-to-back processes.

• A strong, demonstrable track record of delivering large-scale, cross-functional business initiatives from concept through to implementation, gained in a COO, Business Management, Chief of Staff, Strategy / Execution or Programme Delivery role within financial services.
• Solid FX product and market knowledge, from FX Spot through to FX Options; exposure to structured products is strongly advantageous.
• Understanding of the Corporate FX space is highly desirable.
• Working understanding of credit risk (PFE) and market risk (VaR) metrics.
• Excellent stakeholder management and influencing skills, with the ability to align and, where necessary, challenge stakeholders across Front Office and the Support & Control functions.
• Understanding of key financial regulation, in particular MiFID II; awareness of the Payment Services Regulations is beneficial.
• Excellent written and verbal communication skills, including preparation of materials for senior management and governance forums, confident engaging key business stakeholders with credibility, while remaining hands-on and eager to learn and develop
• Exposure to Payments, FX Prime Brokerage (principal / agency) workflows, ISDA / CSA frameworks, CLS or SWIFT is advantageous but not essential.

Length: Initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: London (hybrid; 3-4 days on-site requirement)