FX Business Manager (FX Payments) - Capital Markets COO Office

G MASS Consulting are partnered with a leading global financial services group, as they seek a Business Manager to join the COO office of their Capital Markets business in London.

This is a front-office aligned role, working directly with the Capital Markets COO and senior business heads, with a particular focus on the firm’s FX franchise and its FX payments capability. The mandate combines day-to-day business management with leading complex, cross-functional commercial initiatives, including new business launches, capability buildouts and regulatory-driven change, across Sales, Trading, Operations, Technology and the Support & Control functions. The role’s primary focus is the firm’s MiFID-regulated FX business.

The client is particularly keen to hear from proven deliverers with strong FX product and market knowledge. Exposure to the corporate FX space, for example firms such as Corpay, Monex or Ebury, is highly valued, particularly an understanding of how these firms approach credit and uncollateralised lines. Knowledge of payments is helpful but not essential. The successful candidate will be senior enough to hold their own with key business stakeholders, while remaining hands-on, adaptable and hungry to learn and develop.

The role is offered as an initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

• Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business, with a particular focus on FX and FX payments.
• Lead and coordinate key commercial initiatives from concept through to delivery, including new business launches, payments capability buildouts, product expansion and regulatory-driven change.
• Support the design and buildout of FX workflows end to end, from client onboarding and credit set-up through to execution, settlement and reconciliation, including payments and FX prime brokerage workflows where relevant.
• Coordinate across Compliance, Legal and Finance on regulatory requirements, primarily MiFID II, alongside payments regulation where relevant.
• Support new product, market and workflow assessments across the FX product set, from Spot through to Options, including process mapping, control considerations and implementation readiness.
• Partner with Risk and Credit on credit and market risk considerations, including counterparty credit, PFE and VaR, as part of new business and product initiatives.
• Define project scope, operating models, milestones and delivery plans, ensuring clear ownership, governance and accountability across competing priorities and dependencies.
• Prepare high-quality materials for senior management, governance forums and committees.
• Coordinate responses to audits, regulatory reviews and internal governance actions, maintaining a strong control environment aligned with MiFID II and payments regulatory expectations.

Essential

• 5-12 years’ experience in financial services, with a strong track record of delivering, or playing a key role in, large-scale cross-functional initiatives from concept through to implementation, in a COO, Business Management, Chief of Staff, Strategy / Execution or Programme Delivery role.
• Strong FX product and market knowledge, from FX Spot through to FX Options. Exposure to structured FX is a strong advantage.
• Working understanding of credit risk (PFE) and market risk (VaR) metrics.
• Understanding of MiFID II and its application in an FX business.
• Excellent stakeholder management and influencing skills, particularly with the Support & Control functions, with the ability to align and challenge where necessary.
• Excellent written and verbal communication skills, including materials for senior management and governance forums.
• Hands-on, adaptable and eager to take on a broad workload while continuing to learn and develop.

Desirable

• Experience in or alongside the corporate FX space, including how credit and uncollateralised lines are approached.
• Payments knowledge: SWIFT (ISO 20022), SEPA, Faster Payments, correspondent banking, and UK payments regulation (PSRs 2017, EMRs 2011, safeguarding), for example from an authorised payment institution, e-money institution or bank payments business.
• FX prime brokerage (FXPB) workflows.

Length: Initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: London (hybrid; 3-4 days on-site requirement)